We got a simple vanilla ice cream with sprinkles, a kids portion. Everything was going fine, The service was minimal and average. A kids cup of ice cream cost almost 8 dollars which is beside the point. My daughter started eating and she found a curly black hair in her ice cream. I went up to the girl on the cash register and showed her the hair. She asked me which person served us and I named the guy that has dreadlocks that are not in a hairnet, in addition, they are down to his lips almost so they are very long. Again no hairnet she offered me no solution, no refund, and did not even offer to remake the ice cream. She literally giggled and had a smirk and said “oh yeah him OK I’m sorry .” Disgusted is an understatement. We left right when we got done talking to the cashier. I suppose I should’ve asked for a manager, but I feel like the employee should have had some common sense to at least remake the ice cream. Very disappointing, especially since my daughter couldn’t even enjoy her vanilla ice cream with sprinkles.Dare I 0/24Time: 6:20-6:25 p.m.
Atmosphere: 2
Food: 1
Service: 2
debbie SICARD
Went in and looked at there ice cream cake that was made up. There were small, and one cookie dough, and 3 sprinkle cakes. Not much of a selection. And price was not cheap. The cake was not even decorated. It was plan white, didn't even ask if wanted writing on cake. Just told me how much, put it in bag.my daughter came up and doctored up the cake. Noticed the difference between cakes. But I was charged $47.70 for large plain ice cream cake.
Atmosphere: 3
Service: 3
945kelleyj
Jillian, GM For her to have a that title and don’t display the actions of a manager is horrible for this company. She was the most disrespectful manager I’ve ever encountered in my life. I call to address an issue of not getting my order on the day I requested and the whole situation got worse. I need corporate to contact me ASAP
Robert French
It's an ice cream parlor run by a generation of kids that will hardly get off their phone to take your
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Stone, Waffle Cone, Cheesecake, Love It Create Your Own
Embrace Beauty
Staff are super nice, and their ? and fillings are delicious.
Soo being a food establishment no one wears a hair net. I walked out after standing in line for thirty minutes for a cake I placed ..
Horrible attention, the red-haired girl ignores the customers and works with headphones on!!
Good as always
Ice cream with delicious flavors, very good service.
Atmosphere: 4
Food: 4
Service: 4
Awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cones & Sundae Dishes, Waffle Cone
We got a simple vanilla ice cream with sprinkles, a kids portion. Everything was going fine, The service was minimal and average. A kids cup of ice cream cost almost 8 dollars which is beside the point. My daughter started eating and she found a curly black hair in her ice cream. I went up to the girl on the cash register and showed her the hair. She asked me which person served us and I named the guy that has dreadlocks that are not in a hairnet, in addition, they are down to his lips almost so they are very long. Again no hairnet she offered me no solution, no refund, and did not even offer to remake the ice cream. She literally giggled and had a smirk and said “oh yeah him OK I’m sorry .” Disgusted is an understatement. We left right when we got done talking to the cashier. I suppose I should’ve asked for a manager, but I feel like the employee should have had some common sense to at least remake the ice cream. Very disappointing, especially since my daughter couldn’t even enjoy her vanilla ice cream with sprinkles.Dare I 0/24Time: 6:20-6:25 p.m.
Atmosphere: 2
Food: 1
Service: 2
Went in and looked at there ice cream cake that was made up. There were small, and one cookie dough, and 3 sprinkle cakes. Not much of a selection. And price was not cheap. The cake was not even decorated. It was plan white, didn't even ask if wanted writing on cake. Just told me how much, put it in bag.my daughter came up and doctored up the cake. Noticed the difference between cakes. But I was charged $47.70 for large plain ice cream cake.
Atmosphere: 3
Service: 3
Jillian, GM For her to have a that title and don’t display the actions of a manager is horrible for this company. She was the most disrespectful manager I’ve ever encountered in my life. I call to address an issue of not getting my order on the day I requested and the whole situation got worse. I need corporate to contact me ASAP
It's an ice cream parlor run by a generation of kids that will hardly get off their phone to take your
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Stone, Waffle Cone, Cheesecake, Love It Create Your Own
Staff are super nice, and their ? and fillings are delicious.
Restaurantji Recommends
Everybody is so happy. The ice cream is very tasty. It's a must try.
Ice cream is really good. Like watching employees mixing ice cream together. Really neat.
This location has always been amazing. I tried the cheesecake fantasy and added almonds, and it is now my go to
Variety and special scoopers! Delicious and just what was needed on the hot day!! YUM!
Way too sweet but clean and good customer service!