Dunkin'

2303 N Pine Ave, Ocala
(352) 368-2007

Recent Reviews

Rick Wormuth

If I could give a zero I would 2 times now order wrong ordered on app no one looks I guess I'll drive few miles away get better service and zero attitude

Atmosphere: 1

Food: 1

Service: 1

Joseph Couto

Coffee to go just what I wanted

Atmosphere: 5

Service: 5

Courtney Milan

Nobody buys a mixed beverage in the morning because of how it looks... Stop serving unmixed drinks. You suck at your job

Courtney

I go to this one everyday & I’ve never had a bad drink or had to wait a long time. This morning crew is always on there game.

Anthony Bee

Went in for a GrubHub pickup. Met a man behind the counter named D. He was not concerned about the order because they didn’t have it on the screen. Showed the order and verified the address for the pick up location as this store 3 times. Then D tells me that he was confirming the order and to make sure it was not three of the same items three times. Meanwhile mocking and making fun of me with another female associate with curly hair. Completely unprofessional and hope there is corrective action for these two associates. Upper management please review the film and take care of this for your businesses sake. Manager even stated to make the order and D still argued and was Pompous. Hope this helps others!!!

Atmosphere: 1

Food: 1

Service: 1

Benjamin Crowley

Start my day here, daily. Great morning crew!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dunkin' Refreshers

Paula Hazen

Coffee was good and hot. Food tasted great. Employees were very friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte, Croissant, Donuts, Egg and Cheese

Austin Parker

The employees are extremely rude. They were complaining about working on Thanksgiving day, then I overheard one of them making fun of my appearance. The owner of this Dunkin is clearly not present, or oblivious. Either way, it's bad.

Atmosphere: 1

Food: 1

Service: 1

Stacie Sheppard

Like most places, they were short staffed and didn't have enough donuts at ten o'clock on a sunday morning.

Atmosphere: 5

Food: 3

Service: 4

Sara Baker

Went in this morning as I do almost every morning. The tall, thin girl working the front counter seemed as if she was on drugs. She was all over the place and while I was watching her make my drink she was touching all over her face and wiping her mouth over and over and then touching my cup. I had to ask if another employee could remake my whole order. If I noticed how bad off she was in the 3 minutes I was there.. I don't understand how all of the other employees didn't notice.It's sad to see but also disgusting in a good place.

Bill Rodriguez

This is the worst run Dunkin in the entire county is not the entire country. Orders wrong 60% of the time. Didn't have the chance to get it wrong today as we walked in and were denied service because they are only doing on-line orders and drive thru. OLA down the road will now get our daily business x 2.If you are the owner of this franchise you need to be here to see the shiz show your employees are putting on. No need to wonder why your profits continue to go down. Bad employees, bad owners, bad management

Atmosphere: 1

Food: 1

Service: 1

Megan Haake

Went through the drive thru ordered a frozen coffee the woman making the order was talking to a friend on the phone. we asked for it to be extra blended she said she did. It was not could not even pull it thru the straw and it was very strong bitter taste horrible took me 10 minutes to get turned around to take it back. Went inside and the store was horrible filthy trash overflowing dirty counter behind the counter were the food is prepared and on top of that the second drink was just as bad I thru it away once I got home. I have been drinking this for 10 years and never had one taste soo bad.

Atmosphere: 1

Service: 1

Amanda and Jayden

Mobile ordering works well here. Ready fast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte, Donuts

Serena Newton

The women that day were very nice and fun to talk to.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Donuts

Brittney Gideon

The online hours and listed hours on the door state that they close at 7:30 pm. Staff member was extremely rude and disrespectful to the cashier because customers walked in the door at 6:50 pm. The cashier stated she was new and asked for some assistance checking out. We successfully cashed out at 6:57 pm and were pulling out of the parking lot at 7:02. She announced we were the last customers and repeatedly asked the cashier to lock the door. The same staff member notified the cashier that we could order coffee and donuts but no food. This was not an issue for us but could have been for another customer. The rudeness escalated after a car pulled into the drive-thru. The staff member then asked if the door was locked yet and complained that she already had everything cleaned.

Atmosphere: 1

Food: 5

Service: 1

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