I went through the drive-through and they told me to wait a few minutes in the parking lot across the street. Almost 15 minutes passed and no one came. I had to walk to the drive-through and they told me it was ready. I had to get out and pick it up, and there were three people there talking and not doing anything. I don't understand. If I go through there, it's because I don't want to get out of the car, and they make me get out because they can't bring the food to my car. Why do they have to be talking?
Atmosphere: 1
Service: 1
Christopher Garlow
Normally this place is pretty good, but I have to ask. Is this how much hash browns are supposed to be in the bag. There are 6 little hash brown circles in each bag. That seems like a rip off. It even looks foolishly small in the bag.
J Stull
Great selection of ice cream and donuts.
Atmosphere: 5
Food: 5
Service: 5
Isaac Nolden
Fast clean professional service, one of the fastest times I’ve ever been able to go in and get breakfast in and out
Atmosphere: 5
Food: 5
Service: 5
Tara Mathis
Went to the Dunkin that also has Baskin Robbins. Drive thru at least 1 a week. Always friendly service. I like the croissant sandwiches, bigger than competitors and taste better. Love the Capachino Blast.
Food: 5
Service: 5
Donna Foika
Had the nicest young man trying to help my friend and I pick out an ice cream, he told us about the app and we both had free ice cream 🍦 Only one other person in there, it was so quiet. It was a blessing and a treat before we went to the movies.
Atmosphere: 5
Food: 5
Service: 5
Ignacio Calvo
Rude employees, rude manager. Slow service. Was parked to the side while I waited for them to make me 2 coffees. Literally nothing else on my order.
Atmosphere: 1
Food: 3
Service: 1
Ana Fernandez
Love this Dunkin! They make the best coffees the way you ask them too. Great service, friendly smiles and extremely courteous.
Atmosphere: 5
Food: 5
Service: 5
kim flanery
This is a wonderful Dunkin' on Silver Springs boulevard in Ocala💯..The managers and workers are awesome 💯... They learn there customers,, now when I go there they know how I like my stuff💯⚘️.. I recommend this Dunkin' Donuts to everyone you'll always have a great experience💯🙏
Atmosphere: 5
Food: 5
Service: 5
Nancy Bacon
The drive through lady told me to specifically pull into the (handicap parking) place so they can run the food out to me. I when I asked why she wod request that i illegally park she seemed mildly annoyed with the question and told me to park wherever I wanted. I pulled up and they finally brought my bag out missing my snacking bacon… I ended up having to go through the drive through again. Terrible service.
A friend comes and picks me and my dog up once a week and we get him a pup cup.. yeah absolutely loves it! We bring bacon from home grab ourselves our usual coffee drinks.
Atmosphere: 5
Food: 5
Service: 5
Sherri Godfrey
I went to the drive through and they had only a few selections. How does a donut place that sells mainly donuts, not have donuts?
Margaret Kishbaugh
First, Dunkin has limited their donut selection now which got rid of some of my favorites, but now this location on Silver Springs is cheating customers on their iced drinks. I ordered a latte with light ice on Friday 8/15/2025 and they gave me my large not filled all the way up and after 3 sips all I had was ice left still and I was dying for a cool drink. I was told if I wanted my cup filled all the way to the top when I first got the drink that it would be 25 cents more and after pointing how much ice I still had in my cup after my 3 sips that light ice is up to line 2 and regular ice was above that. They are cheating their good customers for profit. I will go out of my way to the Dunkin on Maricamp. They are more customer centered and thus have longer lines, but they know how to get through them with speedy excellence and dont cheat me on my drinks. Not so with this Dunkin and I am done giving them a chance since they are closer to my work. I told them I wouldn't be back and was going to Maricamp for now on and I'm keeping that promise. Sadly it won't be as much since Maricamp is out of the way.
Atmosphere: 1
Food: 1
Service: 1
Edwin Quintana
I cannot believe that this is a group of unprofessional employees that also have attitudes. Whatever happened to taking care of the customer? Corporate should come down to this office and straighten everyone out or get rid of everyone. I genuinely mean this. This is sad.
I went through the drive-through and they told me to wait a few minutes in the parking lot across the street. Almost 15 minutes passed and no one came. I had to walk to the drive-through and they told me it was ready. I had to get out and pick it up, and there were three people there talking and not doing anything. I don't understand. If I go through there, it's because I don't want to get out of the car, and they make me get out because they can't bring the food to my car. Why do they have to be talking?
Atmosphere: 1
Service: 1
Normally this place is pretty good, but I have to ask. Is this how much hash browns are supposed to be in the bag. There are 6 little hash brown circles in each bag. That seems like a rip off. It even looks foolishly small in the bag.
Great selection of ice cream and donuts.
Atmosphere: 5
Food: 5
Service: 5
Fast clean professional service, one of the fastest times I’ve ever been able to go in and get breakfast in and out
Atmosphere: 5
Food: 5
Service: 5
Went to the Dunkin that also has Baskin Robbins. Drive thru at least 1 a week. Always friendly service. I like the croissant sandwiches, bigger than competitors and taste better. Love the Capachino Blast.
Food: 5
Service: 5
Had the nicest young man trying to help my friend and I pick out an ice cream, he told us about the app and we both had free ice cream 🍦 Only one other person in there, it was so quiet. It was a blessing and a treat before we went to the movies.
Atmosphere: 5
Food: 5
Service: 5
Rude employees, rude manager. Slow service. Was parked to the side while I waited for them to make me 2 coffees. Literally nothing else on my order.
Atmosphere: 1
Food: 3
Service: 1
Love this Dunkin! They make the best coffees the way you ask them too. Great service, friendly smiles and extremely courteous.
Atmosphere: 5
Food: 5
Service: 5
This is a wonderful Dunkin' on Silver Springs boulevard in Ocala💯..The managers and workers are awesome 💯... They learn there customers,, now when I go there they know how I like my stuff💯⚘️.. I recommend this Dunkin' Donuts to everyone you'll always have a great experience💯🙏
Atmosphere: 5
Food: 5
Service: 5
The drive through lady told me to specifically pull into the (handicap parking) place so they can run the food out to me. I when I asked why she wod request that i illegally park she seemed mildly annoyed with the question and told me to park wherever I wanted. I pulled up and they finally brought my bag out missing my snacking bacon… I ended up having to go through the drive through again. Terrible service.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Loved it
Atmosphere: 5
Food: 5
Service: 5
A friend comes and picks me and my dog up once a week and we get him a pup cup.. yeah absolutely loves it! We bring bacon from home grab ourselves our usual coffee drinks.
Atmosphere: 5
Food: 5
Service: 5
I went to the drive through and they had only a few selections. How does a donut place that sells mainly donuts, not have donuts?
First, Dunkin has limited their donut selection now which got rid of some of my favorites, but now this location on Silver Springs is cheating customers on their iced drinks. I ordered a latte with light ice on Friday 8/15/2025 and they gave me my large not filled all the way up and after 3 sips all I had was ice left still and I was dying for a cool drink. I was told if I wanted my cup filled all the way to the top when I first got the drink that it would be 25 cents more and after pointing how much ice I still had in my cup after my 3 sips that light ice is up to line 2 and regular ice was above that. They are cheating their good customers for profit. I will go out of my way to the Dunkin on Maricamp. They are more customer centered and thus have longer lines, but they know how to get through them with speedy excellence and dont cheat me on my drinks. Not so with this Dunkin and I am done giving them a chance since they are closer to my work. I told them I wouldn't be back and was going to Maricamp for now on and I'm keeping that promise. Sadly it won't be as much since Maricamp is out of the way.
Atmosphere: 1
Food: 1
Service: 1
I cannot believe that this is a group of unprofessional employees that also have attitudes. Whatever happened to taking care of the customer? Corporate should come down to this office and straighten everyone out or get rid of everyone. I genuinely mean this. This is sad.
Atmosphere: 2
Food: 3
Service: 1
Loading...