Going through drive through being attended by Antonio on multiple occasions has been a pleasure☀️
Atmosphere: 5
Service: 5
Jean carlos Hernandez
The lady treated us very rude and started yelling at us and throwing the donuts in the box and then threw the money at the counter because I asked for change because I didn't want anything anymore
Atmosphere: 1
Food: 1
Service: 1
Darcie
This Sunkin is by far the best in the area. Ibso.e here at least 4 times a week. It is ALWAYS consistent. Other Dunkins are never consistent in the same coffee I get. It's bitter and just not the sa.e. The person at windows us always friendly.
Atmosphere: 5
Food: 5
Service: 5
Jordan Martinez
Worst coffee ever. Just ask for a latte with little milk and they just served a full cup of milk with almost NO coffee. Just trash
Atmosphere: 4
Food: 1
Service: 3
Larry Bowling
Went inside, two customers in line ahead of me. 4 staff were working…all focused on the drive thru orders. After 15 minutes or more, just left and the two individuals in line ahead of me had not been addressed by anyone on staff for their order.
Service: 1
J Stull
Dee is great. Remembers me every time!
Atmosphere: 5
Food: 5
Service: 5
David Martin
The food was not kept warm enough.
Atmosphere: 3
Food: 4
Service: 3
Alexandria Dejesus
Excellent 👍
Atmosphere: 5
Food: 5
Service: 5
Lydia Crenshaw
I’ve never been treated with such disrespect in my life. The employees at this location were completely rude and had an unacceptable attitude—even as I remained polite, responding with “yes ma’am” and “no ma’am.” When I brought the issue to the manager, she didn’t even care to ask who the employee was—just gave a quick apology and moved on. That’s not how problems get solved. Managers need to be more attentive and take action when customers bring serious concerns to their attention. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Lauren Newman
The Dunkin Donuts on Maricamp Rd in Ocala, FL has the nicest manager and employees and the customer service is top notch!! They even ask how you are doing in the drive-thru when they greet you. The pleasant greetings, kindness and happiness rubs off on the customer and everyone. It is contagious!! I even called corporate to give a COMPLIMENT. I thought I'd never see good customer service again since covid, but they have given me hope for fast food customer service everywhere... it only took 5 years. Thank you Dunkin Donuts staff on Maricamp Rd in Ocala!! You guys ROCK!!! Take note other fast food employees, lol.
Excellent service, but the coffee cups have shrunk, donuts are much smaller and the prices have gone up way way too much. Such a disappointment. oh and the app sucks and never works as it should. Sad really, few years back it was 5 stars.
Atmosphere: 2
Food: 4
Service: 5
Janteliqua Wallace
Couldnt get breakfast. Just plain old unable to make an order. Impressive levels of incompitence.
Atmosphere: 1
Food: 1
Service: 1
Nina Oquendo
They NEVER answer the phone
JMAC
there food is very good and they’re employies are so nice so i recomend this dunkin out of every other dunkin ive been at.
Going through drive through being attended by Antonio on multiple occasions has been a pleasure☀️
Atmosphere: 5
Service: 5
The lady treated us very rude and started yelling at us and throwing the donuts in the box and then threw the money at the counter because I asked for change because I didn't want anything anymore
Atmosphere: 1
Food: 1
Service: 1
This Sunkin is by far the best in the area. Ibso.e here at least 4 times a week. It is ALWAYS consistent. Other Dunkins are never consistent in the same coffee I get. It's bitter and just not the sa.e. The person at windows us always friendly.
Atmosphere: 5
Food: 5
Service: 5
Worst coffee ever. Just ask for a latte with little milk and they just served a full cup of milk with almost NO coffee. Just trash
Atmosphere: 4
Food: 1
Service: 3
Went inside, two customers in line ahead of me. 4 staff were working…all focused on the drive thru orders. After 15 minutes or more, just left and the two individuals in line ahead of me had not been addressed by anyone on staff for their order.
Service: 1
Dee is great. Remembers me every time!
Atmosphere: 5
Food: 5
Service: 5
The food was not kept warm enough.
Atmosphere: 3
Food: 4
Service: 3
Excellent 👍
Atmosphere: 5
Food: 5
Service: 5
I’ve never been treated with such disrespect in my life. The employees at this location were completely rude and had an unacceptable attitude—even as I remained polite, responding with “yes ma’am” and “no ma’am.” When I brought the issue to the manager, she didn’t even care to ask who the employee was—just gave a quick apology and moved on. That’s not how problems get solved. Managers need to be more attentive and take action when customers bring serious concerns to their attention. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
The Dunkin Donuts on Maricamp Rd in Ocala, FL has the nicest manager and employees and the customer service is top notch!! They even ask how you are doing in the drive-thru when they greet you. The pleasant greetings, kindness and happiness rubs off on the customer and everyone. It is contagious!! I even called corporate to give a COMPLIMENT. I thought I'd never see good customer service again since covid, but they have given me hope for fast food customer service everywhere... it only took 5 years. Thank you Dunkin Donuts staff on Maricamp Rd in Ocala!! You guys ROCK!!! Take note other fast food employees, lol.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent service, but the coffee cups have shrunk, donuts are much smaller and the prices have gone up way way too much. Such a disappointment. oh and the app sucks and never works as it should. Sad really, few years back it was 5 stars.
Atmosphere: 2
Food: 4
Service: 5
Couldnt get breakfast. Just plain old unable to make an order. Impressive levels of incompitence.
Atmosphere: 1
Food: 1
Service: 1
They NEVER answer the phone
there food is very good and they’re employies are so nice so i recomend this dunkin out of every other dunkin ive been at.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Croissant, Dunkin' Energy, Oatmilk Latte, Strawberry, Inflatable Donut, Bagel, Dunkin' Lemonade Refreshers, Dunkin' Refreshers, Muffins
Great service and coffee and bagels
Atmosphere: 5
Food: 5
Service: 5
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