I’m a lil late but a few wks back on a good Sunday coming from church with my daughters stop to get a drink/coffee & end up dealing with a whole crew Who need Jesus whole crew was Rude including manager..it’s sad that ppl take customer service jobs but don’t want to provide customer service smh it Doesn’t apply anymore ..
Service: 1
Greg Engelhart
Great place to stuff your face!! So donuts aren't good for you, so what?!? Even if you eat healthy you're gonna die at the end of this life. So eat donuts, drink coffee, and shout at clouds if it makes you feel good.
Atmosphere: 5
Food: 5
Service: 5
Tim Webster
Fast and efficient place. Great communication with the team when. We were there, drive through was busy but they kept it flowing.
Atmosphere: 5
Food: 5
Service: 5
R “Fogster” Fog
The counter guy was not professional. Uneasy encounter.
Atmosphere: 4
Food: 4
Service: 2
Janice Goodwin
Purchased 1 dozen around 3p.m. on 01/13/2025, from Cancer appointment at Shands. COFFEE was great...Donuts stale. I asked for a discount on donuts that had been sitting there all day, he said no discounts. Drove drown the interstate, grabbed a dout and they were like day old donuts, even the barbarian creme donuts were dry. We spent almost 14.00$ on a dozen of my favorite donuts. I should have went next door to PUBLIX AND GOTTEN FRESH DONUTS.
Atmosphere: 2
Food: 2
Service: 2
Emily
Excellent customer service by the lady working the drive thru window yesterday morning around 9:30 am (12/29/24). She was very friendly!
Atmosphere: 5
Food: 4
Service: 5
Niffy
Waiting to get out of the parking due to a line to get out on the main road an employee came out yelling at us asking why were we blocking up the drive thru as if she can’t see the line of cars trying to get out. Just a very rude attitude about something I couldn’t control. ( yes we went through the drive thru ) on top of it the food was burnt
Atmosphere: 1
Food: 2
Service: 1
Tyler Mercurey
5 customers deep inside and we all stood there like we were invisible. All they care about is the drive thru! The manager literally told me drive thru was priority and we all had to wait. Customer service is down the drain here at this location. Manager should be replaced with someone that cares about all customers
Atmosphere: 1
Food: 1
Service: 1
Jean M
Poor customer service. No one even greets you when you walk in and keep you waiting without saying a word then give you attitude when they do finally help you.
Atmosphere: 1
Service: 1
Ashlee Maloney
Could use some sprucing up inside. But otherwise a great location!
Service was great and order was perfect and only took 15 to 30 seconds 👍
Atmosphere: 5
Food: 5
Service: 5
Edgardo Lima
We visit this location every morning for breakfast and we love JOHN! He is so efficient and cordial . It is truly a joy to communicate with him every morning . Best wishes
Atmosphere: 5
Food: 5
Service: 5
Lauren Bates
Great customer service
Service: 5
Carrie Jones
Terrible
liana smith
Ordered a medium ice coffee with cream n caramel n got an ice coffee with idk what syrup what is was but gross. Went back the next day and the guy said I should of said something befor paying this time but I forgot until last minute please please don’t give me that syrup again lol I had to clean my windshield it went everywhere
I’m a lil late but a few wks back on a good Sunday coming from church with my daughters stop to get a drink/coffee & end up dealing with a whole crew Who need Jesus whole crew was Rude including manager..it’s sad that ppl take customer service jobs but don’t want to provide customer service smh it Doesn’t apply anymore ..
Service: 1
Great place to stuff your face!! So donuts aren't good for you, so what?!? Even if you eat healthy you're gonna die at the end of this life. So eat donuts, drink coffee, and shout at clouds if it makes you feel good.
Atmosphere: 5
Food: 5
Service: 5
Fast and efficient place. Great communication with the team when. We were there, drive through was busy but they kept it flowing.
Atmosphere: 5
Food: 5
Service: 5
The counter guy was not professional. Uneasy encounter.
Atmosphere: 4
Food: 4
Service: 2
Purchased 1 dozen around 3p.m. on 01/13/2025, from Cancer appointment at Shands. COFFEE was great...Donuts stale. I asked for a discount on donuts that had been sitting there all day, he said no discounts. Drove drown the interstate, grabbed a dout and they were like day old donuts, even the barbarian creme donuts were dry. We spent almost 14.00$ on a dozen of my favorite donuts. I should have went next door to PUBLIX AND GOTTEN FRESH DONUTS.
Atmosphere: 2
Food: 2
Service: 2
Excellent customer service by the lady working the drive thru window yesterday morning around 9:30 am (12/29/24). She was very friendly!
Atmosphere: 5
Food: 4
Service: 5
Waiting to get out of the parking due to a line to get out on the main road an employee came out yelling at us asking why were we blocking up the drive thru as if she can’t see the line of cars trying to get out. Just a very rude attitude about something I couldn’t control. ( yes we went through the drive thru ) on top of it the food was burnt
Atmosphere: 1
Food: 2
Service: 1
5 customers deep inside and we all stood there like we were invisible. All they care about is the drive thru! The manager literally told me drive thru was priority and we all had to wait. Customer service is down the drain here at this location. Manager should be replaced with someone that cares about all customers
Atmosphere: 1
Food: 1
Service: 1
Poor customer service. No one even greets you when you walk in and keep you waiting without saying a word then give you attitude when they do finally help you.
Atmosphere: 1
Service: 1
Could use some sprucing up inside. But otherwise a great location!
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Service was great and order was perfect and only took 15 to 30 seconds 👍
Atmosphere: 5
Food: 5
Service: 5
We visit this location every morning for breakfast and we love JOHN! He is so efficient and cordial . It is truly a joy to communicate with him every morning . Best wishes
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Service: 5
Terrible
Ordered a medium ice coffee with cream n caramel n got an ice coffee with idk what syrup what is was but gross. Went back the next day and the guy said I should of said something befor paying this time but I forgot until last minute please please don’t give me that syrup again lol I had to clean my windshield it went everywhere
Atmosphere: 3
Food: 1
Service: 1
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