We had a delivery that took over an hour and the pizza was just Luke warm. We ordered bacon cheese sticks and they had no bacon, just plain cheese. I have been ordering for here for a long time and this was by far the worst ever. Ordered at 7:07 and arrived at 8:12 . Had to microwave both pizza and bread sticks to make warmer.
Food: 1
Service: 1
patrick wilson
Good service and good food you're pretty good location nothing bad to say about it
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pizzas Wings
Jim C
We order from this PJ all the time but $10 for this veggie bowl?!?
Atmosphere: 4
Food: 1
Service: 5
Joyce Maddeaux
Super friendly crew. Especially Papa Ron. Fast delivery, not skimpy on toppings or sauce, and it was cut perfectly.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Garcia
Horrible I never put any bad reviews but I had to put this so the company can be aware of what’s going on went in today and this old gentleman had the worst attitude ever definitely looked like he was going through something and did not want to be working that day whatever he is going through he should not work with customer service rolling his eyes talking bad about other customers and how he wasn’t gonna serve them and let the other employees know and in front of people and treating the other employees like trash I’m not sure if he was the manager but he definitely needs to find a new job food was so high priced one large pizza and cheese stick 30 dollars not worth it when I asked how much the boneless wings the guy looked so annoyed to even look up how much the pieces were in writing this review Becouse this definitely needs to be seen and customers voice matters to see what’s actually going on inside corporate needs to have a serious talk with the manager thats not the way you do business
Atmosphere: 1
Food: 1
Service: 1
matthew lauria
Was a great experience and was very helpful with my order and very friendly. So great food with great service and left with a smile
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza, Pizzas Wings
uli sana
There food is a hit n miss I guess on depending who the cook is
Atmosphere: 4
Food: 4
Service: 4
Howie Williams
Good staff.
Atmosphere: 5
Food: 5
Service: 5
clint barkley
Good pizza and service
Atmosphere: 3
Food: 4
Service: 4
J.A. Smith
Not "NY Style" Pizza! If you have had actual NY style pizza from a pizza parlor Papa John's is in no way reminiscent of NY Style. Pic on LT - Papa John's. On RT real NY Style pizza. Actual NY has a thicker crust and no sauce on the crust. The dough is light and airy not heavy and the bottom of the pizza is done - not doughy and chewy. And most importantly NY style is baked in a pizza oven not on a conveyor belt. What a waste of $20. Very disappointing!
****Attention Ashley**** You can't hang up on me here. Tonight 08/28/2024 I was disgusted by Ashley customer service. I am recommending she is coached, drug tested immediately, inter alia. I simply called to let them know my order was wrong. She blew up "that's what you ordered, did you read the box, this is what the system shows."Ms. Ashley you can look in the system I order the same thing all the time. She hung up. I called back. Did you hang up on me? Ashley "Yes I did and I'm doing it again" she hung up. I didn't even have the chance to speak with management. Call time 10:06 pm to hear the call if they are recorded.
So I called Papa John's Pizza (College Rd) to let them know. Their professionalism was polite like normal customer service people are supposed to be. I informed them of the situation and the Rep let her GM know what's going on after she called Ashley’s location. People like Ashley should not be in customer service better yet the food we consume. I cannot imagine if she's there with few employees around food when she is upset. Dr, Shaq and stockholders will not be happy about this behavior.
Atmosphere: 1
Food: 1
Service: 1
David Laury
They use margarine instead of butter…very poor choice!!!!
Thomas Steadman
Great people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie
Ben Szymczyk
People you're wasting your hard earned money on these places, less food higher prices when will this end?! What is this
Atmosphere: 1
Food: 1
Service: 1
connie smith
We got the medium pizzas, one with mushrooms, the other with extra cheese. I had not had their pizza in several years and will never eat it again! Used to be great pizza but I have had pizza from 7-Eleven that tasted better. No flavor at all. Crust was blah. It was really subpar. Never again!
We had a delivery that took over an hour and the pizza was just Luke warm. We ordered bacon cheese sticks and they had no bacon, just plain cheese. I have been ordering for here for a long time and this was by far the worst ever. Ordered at 7:07 and arrived at 8:12 . Had to microwave both pizza and bread sticks to make warmer.
Food: 1
Service: 1
Good service and good food you're pretty good location nothing bad to say about it
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pizzas Wings
We order from this PJ all the time but $10 for this veggie bowl?!?
Atmosphere: 4
Food: 1
Service: 5
Super friendly crew. Especially Papa Ron. Fast delivery, not skimpy on toppings or sauce, and it was cut perfectly.
Atmosphere: 5
Food: 5
Service: 5
Horrible I never put any bad reviews but I had to put this so the company can be aware of what’s going on went in today and this old gentleman had the worst attitude ever definitely looked like he was going through something and did not want to be working that day whatever he is going through he should not work with customer service rolling his eyes talking bad about other customers and how he wasn’t gonna serve them and let the other employees know and in front of people and treating the other employees like trash I’m not sure if he was the manager but he definitely needs to find a new job food was so high priced one large pizza and cheese stick 30 dollars not worth it when I asked how much the boneless wings the guy looked so annoyed to even look up how much the pieces were in writing this review Becouse this definitely needs to be seen and customers voice matters to see what’s actually going on inside corporate needs to have a serious talk with the manager thats not the way you do business
Atmosphere: 1
Food: 1
Service: 1
Was a great experience and was very helpful with my order and very friendly. So great food with great service and left with a smile
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza, Pizzas Wings
There food is a hit n miss I guess on depending who the cook is
Atmosphere: 4
Food: 4
Service: 4
Good staff.
Atmosphere: 5
Food: 5
Service: 5
Good pizza and service
Atmosphere: 3
Food: 4
Service: 4
Not "NY Style" Pizza! If you have had actual NY style pizza from a pizza parlor Papa John's is in no way reminiscent of NY Style. Pic on LT - Papa John's. On RT real NY Style pizza. Actual NY has a thicker crust and no sauce on the crust. The dough is light and airy not heavy and the bottom of the pizza is done - not doughy and chewy. And most importantly NY style is baked in a pizza oven not on a conveyor belt. What a waste of $20. Very disappointing!
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
****Attention Ashley**** You can't hang up on me here. Tonight 08/28/2024 I was disgusted by Ashley customer service. I am recommending she is coached, drug tested immediately, inter alia. I simply called to let them know my order was wrong. She blew up "that's what you ordered, did you read the box, this is what the system shows."Ms. Ashley you can look in the system I order the same thing all the time. She hung up. I called back. Did you hang up on me? Ashley "Yes I did and I'm doing it again" she hung up. I didn't even have the chance to speak with management. Call time 10:06 pm to hear the call if they are recorded.
So I called Papa John's Pizza (College Rd) to let them know. Their professionalism was polite like normal customer service people are supposed to be. I informed them of the situation and the Rep let her GM know what's going on after she called Ashley’s location. People like Ashley should not be in customer service better yet the food we consume. I cannot imagine if she's there with few employees around food when she is upset. Dr, Shaq and stockholders will not be happy about this behavior.
Atmosphere: 1
Food: 1
Service: 1
They use margarine instead of butter…very poor choice!!!!
Great people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie
People you're wasting your hard earned money on these places, less food higher prices when will this end?! What is this
Atmosphere: 1
Food: 1
Service: 1
We got the medium pizzas, one with mushrooms, the other with extra cheese. I had not had their pizza in several years and will never eat it again! Used to be great pizza but I have had pizza from 7-Eleven that tasted better. No flavor at all. Crust was blah. It was really subpar. Never again!
Food: 1
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