Staying right around the corner at champions run says I can’t deliver here what a joke for a pizza place
Atmosphere: 1
Food: 1
Service: 1
Katie Gia
Horrible experience here. We ordered delivery, and half the order was missing. We have been on hold on a call center for over an hour. We drove up to the store and gave the food back and asked for our money back, and they told us we can't give cash back. We don't want a gift card. This whole experience has been horrible.
Atmosphere: 1
Food: 1
Service: 1
Daphne Federico
The staff at the Pizza Hut was very accommodating with this being said the order was supposed to be for delivery, but since they don’t use their own drivers or they don’t have enough, they use DoorDash and after waiting 20 minutes, I decided to just go pick it up myself so they did waive the delivery feebut I was a little disappointed not with the service. Reggie shut it.
Atmosphere: 4
Food: 5
Service: 3
Jessica Cripps
All the food I got for my family was overcooked and the pizza didn't have much sauce on it. The bread sticks were a little over cooked too but was still okay to eat. Pizza wasnt great. The delivery driver refused to come to our room and give us the food. The driver also tried taking one of the pizzas out of my daughters hands even though my husband was right there helping her.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Marinara, Breadsticks
Andrew Wampler
Took forever and they forgot 75% of my order and the workers are slow and don’t pay attention to half of the people that walk in and the food was dry undercooked and made with pure hatred for life. this has happened 4 times now?
Atmosphere: 1
Food: 1
Service: 1
James Ford
Staff was very disrespectful as myself and others Wait for our food they decided it was a good time to play and joke around at 630pm on a Friday night
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Marinara
Aaron
Delicious bar pizza and great service whoever was working today!
Atmosphere: 5
Food: 5
Service: 5
jimmy dorf
We are staying at the Red Roof Inn for the night, ordered 2 pan pizzas and the driver couldn't find the motel right around the corner
Service: 1
John Wittliff
This was my 2ed shot at PH no more cold pizza in under 15 min. I had better cold left over pizza from the store.....use to be very good....by by to you..... John
Atmosphere: 1
Food: 1
Service: 1
Dan Scott
Food was not ready on time. Had to wait almost 30 minutes. Some food was dry and the crust was burned. No sauce for two of the orders.
I went to the store to order and pick up a pizza. After about 10 minutes of trying to order from the cashier, I learned he did not know how to ring in my order correctly, and so I had to do so on my phone. I ordered a pizza. It was 7:07 PM and it said it would be ready in 14 minutes. Well, that didn't happen. They kept saying it was the next pizza, but it wasn't. Several orders went out. The manager told the guy on cut table wearing street clothes and was bare handed reaching into his pants to pull up his pants that the next order was mine. It wasn't, and neither were the next 4 or 5. It was 30+ minutes late, and then they made it wrong. They cooked the tomatoes, so the manager told them to take it off and then recook it. They burned it. When they were done burning the pizza, they tell me now they are out of tomatoes. I asked for a refund since I paid cash. They don't do refunds. I asked to speak to the manager on duty. She said she does not give refunds. I told her I wanted my money back. She said only the general manager can do that but he won't be in for 3 days on Monday morning. I told them to call the general manager because I wanted my money back. 15 minutes later, they are ready to give me my money back. It took 55 minutes. They offered me the burnt pizza, but I did not want it. She said it had all the other ingredients and was fine and then she showed me. It did not have the pesto drizzle, so she put it on the entire pizza, which was wrong. It was suppose to be on the margherita half, not the ultimate half. They made it with the wrong pepperoni as well. It was suppose to be the small crispy curly kind. Not only did it not have the tomatoes, but they also did not have the garlic. Not to mention they were out of the sweet marinara sauce. And they refused to give me a refund? They had to waste my time? I should have been in and out in 15 minutes or so. I wasted over an hour and 5 minutes total arguing about me getting my cash back! For a burnt pizza, made wrong, and missing ingredients. NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 1
Jon Erdmann
They were out of toppings, made the pizza with incorrect ingredients, were out of some ingredients, burnt my pizza, took 45 minutes longer than it was supposed to be then refused to give me a refund.
Justin Wilkerson
We have not eaten at this restaurant since April of 2023. We decided to try it again today. We were reminded why we haven't eaten here in over a year.
Atmosphere: 1
Food: 1
Service: 1
Tanya Hart
We ordered4 of the My Hut boxes. They were terrible. When your 5 year old niece doesn't want to eat the pizza, or the chicken, we have a problem.
Atmosphere: 3
Food: 2
Service: 3
Phil Levine
Hard to find someone there that English was their first language.
Staying right around the corner at champions run says I can’t deliver here what a joke for a pizza place
Atmosphere: 1
Food: 1
Service: 1
Horrible experience here. We ordered delivery, and half the order was missing. We have been on hold on a call center for over an hour. We drove up to the store and gave the food back and asked for our money back, and they told us we can't give cash back. We don't want a gift card. This whole experience has been horrible.
Atmosphere: 1
Food: 1
Service: 1
The staff at the Pizza Hut was very accommodating with this being said the order was supposed to be for delivery, but since they don’t use their own drivers or they don’t have enough, they use DoorDash and after waiting 20 minutes, I decided to just go pick it up myself so they did waive the delivery feebut I was a little disappointed not with the service. Reggie shut it.
Atmosphere: 4
Food: 5
Service: 3
All the food I got for my family was overcooked and the pizza didn't have much sauce on it. The bread sticks were a little over cooked too but was still okay to eat. Pizza wasnt great. The delivery driver refused to come to our room and give us the food. The driver also tried taking one of the pizzas out of my daughters hands even though my husband was right there helping her.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Marinara, Breadsticks
Took forever and they forgot 75% of my order and the workers are slow and don’t pay attention to half of the people that walk in and the food was dry undercooked and made with pure hatred for life. this has happened 4 times now?
Atmosphere: 1
Food: 1
Service: 1
Staff was very disrespectful as myself and others Wait for our food they decided it was a good time to play and joke around at 630pm on a Friday night
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Marinara
Delicious bar pizza and great service whoever was working today!
Atmosphere: 5
Food: 5
Service: 5
We are staying at the Red Roof Inn for the night, ordered 2 pan pizzas and the driver couldn't find the motel right around the corner
Service: 1
This was my 2ed shot at PH no more cold pizza in under 15 min. I had better cold left over pizza from the store.....use to be very good....by by to you..... John
Atmosphere: 1
Food: 1
Service: 1
Food was not ready on time. Had to wait almost 30 minutes. Some food was dry and the crust was burned. No sauce for two of the orders.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
I went to the store to order and pick up a pizza. After about 10 minutes of trying to order from the cashier, I learned he did not know how to ring in my order correctly, and so I had to do so on my phone.
I ordered a pizza. It was 7:07 PM and it said it would be ready in 14 minutes.
Well, that didn't happen. They kept saying it was the next pizza, but it wasn't. Several orders went out. The manager told the guy on cut table wearing street clothes and was bare handed reaching into his pants to pull up his pants that the next order was mine. It wasn't, and neither were the next 4 or 5.
It was 30+ minutes late, and then they made it wrong. They cooked the tomatoes, so the manager told them to take it off and then recook it. They burned it.
When they were done burning the pizza, they tell me now they are out of tomatoes.
I asked for a refund since I paid cash.
They don't do refunds.
I asked to speak to the manager on duty.
She said she does not give refunds.
I told her I wanted my money back.
She said only the general manager can do that but he won't be in for 3 days on Monday morning.
I told them to call the general manager because I wanted my money back.
15 minutes later, they are ready to give me my money back.
It took 55 minutes.
They offered me the burnt pizza, but I did not want it. She said it had all the other ingredients and was fine and then she showed me.
It did not have the pesto drizzle, so she put it on the entire pizza, which was wrong. It was suppose to be on the margherita half, not the ultimate half.
They made it with the wrong pepperoni as well. It was suppose to be the small crispy curly kind.
Not only did it not have the tomatoes, but they also did not have the garlic.
Not to mention they were out of the sweet marinara sauce.
And they refused to give me a refund? They had to waste my time? I should have been in and out in 15 minutes or so.
I wasted over an hour and 5 minutes total arguing about me getting my cash back!
For a burnt pizza, made wrong, and missing ingredients.
NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 1
They were out of toppings, made the pizza with incorrect ingredients, were out of some ingredients, burnt my pizza, took 45 minutes longer than it was supposed to be then refused to give me a refund.
We have not eaten at this restaurant since April of 2023. We decided to try it again today. We were reminded why we haven't eaten here in over a year.
Atmosphere: 1
Food: 1
Service: 1
We ordered4 of the My Hut boxes. They were terrible. When your 5 year old niece doesn't want to eat the pizza, or the chicken, we have a problem.
Atmosphere: 3
Food: 2
Service: 3
Hard to find someone there that English was their first language.
Atmosphere: 1
Food: 4
Service: 2
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