Arby's

11193 W Colonial Dr, Ocoee
(407) 934-9864

Recent Reviews

Sort by
Tyrone

My burger was raw and the cashier looked like he didn't bath all week. I was sick after eating here and I wrote to corporate 2 times and nobody has responded.

Atmosphere: 1

Food: 1

Service: 1

Steven Bates

Kind and helpful staff.
Clean environment.
Fresh quality food.

Atmosphere: 5

Food: 5

Service: 5

Pedro Lucas

Worst Arby’s I been , the white worker there is rude and have no matters, terrible experience ! And 25-30 minutes wait !

Flor Morena

Stay away! Spend your money elsewhere!! I just left this disgusting place. I went with my sister as we hadn’t been to one in over 10 years. I’m surprised we were able to walk out and not get stuck in that sticky dirty floor. It felt like those fly traps from how sticky it was. We hadn’t eaten anything all day and it was already 2 pm and it was pouring so we decided to order anyway. The cashier Brushetta was rude and was bothered when I told her to give us a minute to look the menu over. There were two workers sitting at different tables on their breaks I’m guessing. No one else was there. I went to the bathroom and that place hasn’t been cleaned in months if not years. There was a leak under the toilet paper roll. There was NO toilet paper and there was a napkin that was on the floor that’s been there so long it was yellow and stuck on there as if it was part of the tile! She managed to yell out “ma’am” to get my attention so I could get my food. There were three other people who came in after us. They weren’t made aware their food was ready since Brushetta was just putting them on the counter. Never again.

Atmosphere: 1

Food: 3

Service: 1

Jason Moore

The food was exceptional, and the customer service was commendable. It was a pleasant experience to find a fast food restaurant that provides service comparable to that of a sit-down establishment.

Webs Pierre

Fast and quality customer service defines this place. The staff are professional, and the food quality justifies the service. If you're a gyro lover, I highly recommend the $7 meal deal, a limited-time offer.

Atmosphere: 5

Food: 5

Service: 5

bluevolt

Went in and waited for 10 min they finally came up to me and said that that they wernt taking card orders and went onto their phone

Atmosphere: 1

Food: 1

Service: 1

Tarcisio Luiz

Horrible food, dirty environment..

Atmosphere: 1

Food: 1

Service: 1

Doogie McDougster

Literally 20 minutes to get our order which made no sense considering the place was practically empty.

Atmosphere: 3

Food: 3

Service: 1

Lyn O

Helpful staff, Mac and cheese bites and beef slider were tasty. surprisingly expensive

Atmosphere: 3

Food: 3

Service: 4

Boyd Scott

Food was good. Staff was friendly.

Parking: Good food, friendly staff not expensive

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Roast Beef

Maxim Mariño

When you want to try something different than a burger, this is the delicious alternative ?

Atmosphere: 5

Food: 5

Service: 5

Brian Shoemaker

TLDR: ***DO YOURSELF A FAVOR AND EAT SOMEWHERE ELSE ***

WORST ARBY’S in the area.

I can’t seem to get a sandwich without the bottom bun soaking wet. Makes no sense. Plus during the day with ZERO people inside or in the drive thru you’re waiting 10+ minutes. Contacted corporate and no response…

Atmosphere: 1

Food: 1

Service: 1

David Zelony

My family & I, are frequent customers of this establishment and, I must say the food is always made fresh and tasty. I also want to point out the service that I receive is why I visit 3-4 times a week. Eliana the manager is extremely on point and willing to help with any need as she is a breath of fresh air. I also want to make mention of Xhairah as she too is a very hard worker but, never forgets to flash her smile. We are very satisfied customers.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tenders, Roast Beef, Fries

Kelli Bruce

Great food, friendly service. Wonderful manager tonight! She was super sweet and talkative to my 3 year old daughter. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Loading...