Chick-fil-A
10620 W Colonial Dr, Ocoee
(407) 654-0904
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
So tasty. Food good. Service unbeatable
Atmosphere: 5
Food: 5
Service: 5
Five stars isn’t enough. This was hands down the best Chick-fil-A experience I’ve ever had. First off, Jayonah was incredible, friendly, attentive, and just on point with everything. You could tell she genuinely cared and took pride in her work. She made us feel welcome from the second we walked in.
And the speed? Unreal. Bro, as soon as we tapped our card, not even 10 seconds later the food was coming out. I’ve never seen anything like it. Everything was hot, fresh, and perfect.
This location is doing everything right, and Jayonah is a big part of that. I really hope management sees this, because she absolutely deserves recognition, and definitely a promotion. She made a great impression, and I’ll definitely be coming back because of how smooth and exceptional the whole visit was. Im from brevard and I never seen this type of service.
(P.S. Please give the YouTube a subscribe!)
Atmosphere: 5
Food: 5
Service: 5
I cannot reach this location regarding my catering order! I’ve been calling for almost 24 hours now to no avail! The operators other location isn’t answering and I have no faith that my order will delivered this afternoon
Service: 1
Great food, but the cashier gave me the wrong change when I paid with cash. Make sure you check your receipts!!
Chick-fil-A consistently stands out among fast-food chains for its exceptional customer service, quality food, and attention to detail. The Kale Crunch Side is Chick-fil-A’s refreshing, healthy option that stands out among traditional fast-food sides. It’s made with a mix of curly kale and green cabbage, tossed in a light apple cider and Dijon mustard vinaigrette. The addition of roasted almonds gives it a satisfying crunch and a nutty depth that complements the tangy dressing.
The flavor balance is impressive — slightly sweet, mildly tangy, and not overly dressed, which allows the fresh, earthy taste of the kale to shine. It’s a great choice if you’re looking to skip the fries but that's never possible. The waffle fries are a must!
Atmosphere: 5
Food: 5
Service: 5
I’ve never had a bad experience from this chain - until last night. Ordered 4 kids meals in the drive thru and paid. I then said aren’t you going to ask for our drinks? She said oh you want drinks? That’ll be another 10.00. I said no- kids meals always come with drinks . She said but you already paid . I said it doesn’t matter - they come with drinks. She said but you already paid and agreed to your order. I said it’s your job to ask me what drink I want , not the other way around. She proceeded to argue so I asked for someone else. Someone else came over and I explained the situation and she said well you already paid so you’ll need to speak with a manager - we pulled up to the window and re-explained and she said you only ordered chicken nuggets not meals . I said I know what I ordered - 4 kids meals. If the clerk put it in wrong, that’s not my fault and it should be an easy fix. They still weren’t accommodating so we had to park and go inside to get a refund. I truly am shocked that they were arguing with me and not trying to show any guest recovery. Won’t return to this location.
I am never one to complain or leave reviews but the way this was handled was crazy. Tried ordering a mobile order through their app usually never have issues with this location. But this time I ordered delivery through their app (never doing that again) only to get called by the restaurant saying the “order” was picked up HOURS ago. And the staff member LUIS was very RUDE!. Literally cutting us off asking who was talking as if that matters?? He kept going back and forth cutting me off and yelling. Was only trying to get clarified as to what happened with the order since he stated “the order never went through “ then saying it was stolen then saying it was already picked up hours later. Then Luis was just yelling telling us to call DoorDash . And saying that “it wasn’t that hard to understand” “someone stole the food that’s it” Attempted to speak to Luis through his yelling asked him to speak to a manager. Luis then proceeded to say “I have no time for this I have to get back to work” then hung up the phone after being asked for the manager. I have never had any bad experiences with Chick-fil-A ever. This was a first for me.
Service: 1
Everyone is so friendly and the food is good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Macaroni and Cheese
5 star service and food!!
Atmosphere: 5
Food: 5
Service: 5
Love the food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
When I got my chicken bowl it had little to no eggs.
Atmosphere: 3
Food: 1
Service: 3
One of the very few places that always gets your complete order right going through the drive through. Even better inside, but I prefer the drive through window. Everyone treats you like you are the special order. I love their Cobb salad with pieces of fried chicken added. And cooler days, love their chicken soup.
Thank you.
Atmosphere: 5
Food: 5
Service: 5
Employees was talking about people passing in cars talking bout “ they tried getting with me “ not professional and highkey nasty asl no one needa know , it be them ocoee high school students
Atmosphere: 2
Food: 5
Service: 1
Yummy fries and great staff!
Atmosphere: 5
Food: 5
Service: 5
Opens at 6:30. Drive thru workers weren’t outside to take orders until 6:35 and acted annoyed that we were there.
Service: 1
Loading...