Dunkin'
11204 W Colonial Dr, Ocoee
(407) 877-2677
Recent Reviews
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The poorest and worst customer service. Very disrespectful workers. One server point his finger on me out of nowhere. Very unprofessional. I would suggest that who ever manager in charge in this store should do something with it .
Great customer service ! I never have a problem at this location they move quickly while still engaging with customers.
Atmosphere: 5
Food: 5
Service: 5
this location closes early I guess, stop by at 6 workers seen me I guess they didn’t want to work today had to leave couldn’t waste my time
Atmosphere: 1
Food: 1
Service: 1
Why are they closed at 6pm when the store says 7 pm, seen people hiding inside, they didn’t want to work i guess
Service: 1
Love this location Drive thru is speedy and such friendly service w a smile! The Am staff is always fast and friendly. A great way to start your day! Vic and Lester are always on point.
Atmosphere: 5
Food: 5
Service: 5
Lester was very kind and welcoming at the drive through window. He got my order just right and was very courteous. Great service and a smile will keep me coming back to this location!
Atmosphere: 5
Food: 5
Service: 5
Closed early and wouldn’t serve me. I arrived at 6:45 pm to the drive thru and no one would answer, when Google said they close at 7pm. I went to park and go in and the women inside motioned to me that they were closed. Very annoying since I had planned to get something after my extremely long doctors appointment in the area before driving 40 minutes home. And closing 15 minutes early when 7pm is already a bit early IMHO is messed up.
Atmosphere: 1
Food: 1
Service: 1
I love this place I go every morning and their is a gentleman by the name Vick who is so pleasant and nice he’s always cheerful and always smiling thank u for the great service u give me every morning
Atmosphere: 5
Food: 5
Service: 5
I can always count on DD for good coffee and donuts. Their breakfast croissant is very good.
Atmosphere: 5
Food: 5
Service: 5
Service is horrible and they are often out of things.
Restaurantji Recommends
Iced Carmel latte is delicious 😋
Atmosphere: 5
Food: 5
Service: 5
This store always is a great
experience for me! They know my name, my order and ask me about my life. They are the best employees you could ask for!
Atmosphere: 5
Food: 5
Service: 5
Best Dunkin in my area for sure!! Everyone here is wonderful every time I leave I’m smiling. It’s hasn’t been an easy couple months & for random strangers to make you smile is definitely not something you find often. Special thanks to Vick! He’s wonderful Dunkin needs to give that man a raise.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts
Got an Iced Caramel Macchiato. Was pretty good ngl.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns, Iced Latte, Caramel Iced Macchiato
I’m a full time tow truck driver who was having one of those days HOWEVER when I stepped in to this Dunkin’ Donuts I was greeted with such kindness the woman with the braids deserves a raise thanks guys I really appreciate it
Atmosphere: 5
Food: 5
Service: 5
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