McDonald's
11131 W Colonial Dr, Ocoee
(407) 877-7272
Recent Reviews
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Extremely slow
Atmosphere: 1
Food: 1
Service: 1
Drive thru workers were super rude for absolutely no reason. Thought it was just the first window girl but nope the second window girl was equally rude. Like we are throughly annoying them for ordering one simple combo breakfast
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sausage Mcgriddles
terrible service, i’ve been coming to this mcdonald’s for more than 10 years and this new people have made it horrible!! especially with delivery orders. Not even one star they deserve.
Food take way too long it fast food and a resturant. SMH.
Food: 3
Service: 1
Wheelchair accessibility: Good acess
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Big Mac, Burger King Chicken Nuggets, Large Fries, Quarter Pounder with Cheese
The manager was yelling at staff who were polite and trying to be helpful. After waiting 30 min for food, I asked for a refund. The manager said food was almost done, went to the back, and started yelling again. I left without food or a refund.
Atmosphere: 1
Food: 1
Service: 1
The store's cleanliness is inconsistent, and one employee's performance requires improvement, although their friendliness is commendable. I frequent this location due to its proximity to a friend's residence. While generally acceptable, counter service is subpar, deserving a one-star rating at best. Staff inattention to the counter is evident, directing customers to the kiosk, a common practice among McDonald's restaurants.
Atmosphere: 3
Food: 3
Service: 2
Rude employees , just rude to everyone
Atmosphere: 1
Service: 1
they gave me the wrong burger on top of having a very poor attitude every time i go there regardless of the time of day. the lady who operates the take out window not the cashier window is always terribly rude and acts like im inconveniencing her for being at the restarurant.this location has been here for over 25 years and i have never seen it this bad.The staff needs to be retrained immediately !!!
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever was in the drive through and 5 vehicles in the next lane came after me and place they order and I was still waiting :(
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Every single time I order from the app for curbside pick up this location messes something up and takes FOREVER!
When the chicken Big Mac came out. Ordered that, get home and they only gave us a regular bigmac.
Just recently ordered 2 $5 value meals and a Happy meal. Took a total of 18 min from the time I ordered for them to bring it to my vehicle! Got home and not only was the food ice cold (I live across the street) they didnt put either of the 4 ct chicken nuggets in with the $5 meals (sauce was there but no nuggets!) Like seriously. How hard is it to pay attention!
Do better!
Atmosphere: 2
Food: 2
Service: 1
An overall terrible experience. Food was cold and old. We ordered sweet tea, were given unsweetened and when we asked to change it out for sweet tea they said no because they didn’t have any? And then they were out of all beverages except coke and sprite. Everyone there pretty much looked and sounded like they hated their lives and it was shown even more in the way they spoke and treated costumers.
Food: 2
Service: 1
Stay away from this location. You have a 1-10 chance of receiving you order correct
Atmosphere: 1
Food: 3
Service: 1
Would give this 5 stars but they had a door dash driver blocking the drive through for over 5 minutes. I know it's not their fault but it didn't seem like anyone was attempting to fix this issue.
Store is clean and employees are polite
Food: 4
Service: 5
Recommended dishes: Hamburger
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