Pelican's SnoBalls

29 W McKey St, Ocoee
(407) 395-9020

Recent Reviews

Sort by
Chris V

Pelican Snoballs is a fantastic spot for a fun night out! The variety of flavors and styles are impressive, and every one we tried was delicious. The staff were incredibly friendly, welcoming, and helpful, making the experience even better. We’re so glad we decided to check it out and are already looking forward to our next visit to try more flavors! Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Doug Campbell

Only place to stop for a snowball in Orlando.

Atmosphere: 5

Food: 5

Service: 5

Estela Alchino

I had a terrible experience at this location. Waiting 25-30 minutes for service is unacceptable. Not only did the employee arrive late, I did not get acknowledged or greeted until about 12-15 minutes after my arrival. The employee stepped outside to set up the outdoor games, tie the umbrellas for each table, feed and pet the cat, turned on the outdoor music and spent another 5-10 minutes inside the establishment as I continue to wait for her to open the window. The employee on duty did not prioritize the needs of its customers over her own. Please take this review to concentrate on how to meet and achieve customer satisfaction. Let’s do better and recreate a customer focused culture again.

Atmosphere: 1

Food: 1

Service: 1

Megan Smith

Very disappointing! My son really wanted a Pelican Ice at tonight’s football game. All the other kids were enjoying it and he just wanted to be part of the fun. My son, unfortunately, can not have the syrup on the ice for health reasons. So, he asked for a small cup of just the shaved ice. My gullible son, was charged $4 for a cup of ice. I wish I was with him, but he wanted to be independent. I have absolutely no problem paying for a product but $4 is outrageous. It’s very disappointing when a business that caters to schools and children takes advantage of young children.

Atmosphere: 1

Food: 1

Service: 1

Alexandria Dumas

AMAZING!!!! I first tried them out in Jacksonville, FL and I got hooked instantly. I looked up them up and noticed they had one in Orlando and I had to try them. Great service and great recommendations!!

Atmosphere: 5

Food: 5

Service: 5

Shy Williams

10/10 definitely recommend, I’ve been going at minimum twice a week since I discovered it.

Atmosphere: 5

Food: 5

Service: 5

Tiffany Romine

Very cute place! Has lots of flavors and unique ideas for snowcones. Would definitely recommend this place to anyone looking for a yummy treat!

Jim Nassar

I recently visited Pelican’s SnoBalls and had an absolutely delightful experience! The variety of flavors is incredible, and each SnoBall is a perfect blend of sweetness and refreshing ice. Whether you’re a fan of classic flavors or adventurous combinations, there’s something for everyone.

The staff at Pelican’s SnoBalls were super friendly and made the visit even more enjoyable. They were patient and helpful, making great recommendations and ensuring we had a fantastic time.

The atmosphere is fun and inviting, making it a great spot to cool down and enjoy a treat with friends or family. If you’re looking for a delicious and fun way to beat the heat, Pelican’s SnoBalls is the place to go. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Kayla R

Went there with my family for the first time, and came right back the next weekend. We absolutely loved their snow cones! I got butterscotch stuffed (ice cream in the middle) and it tasted like a frozen butter beer from Universal Studios.

The owners were very friendly and welcoming. They even gave my boys legos to play with while we waited.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Cheesecake

Marie Lucas

So delish. I had sugar free coffee ice.

Atmosphere: 5

Food: 5

Service: 5

James Welsch

Really good. Pricing is not too bad. Parking and stairs are a little aggravating

Atmosphere: 4

Food: 5

Service: 5

Jada Tollinchi

Always a good time at Pelicans! I am from NC so I grew up with the original pelicans in Garner NC and this one is amazing as well!!!

Atmosphere: 5

Food: 5

Service: 5

Levette Davila

Not only was the customer service stellar, but the snowballs are ?!!! Sooo many flavors combos to choose from. And they have combos that include vanilla soft serve and/or sweet condensed milk. When I pick my kids up from Summer Camp, they try to go EVERYDAY

Atmosphere: 5

Food: 5

Service: 5

Hector Agosto

A ton of flavors. Recently had the cherry cola and Strawberry Cheesecake....AMAZING! Great place. Definitely worth it!

Atmosphere: 5

Food: 5

Service: 5

Jennifer Webb

Being from Louisiana, my family was super excited to see snowballs that we recognized. Not only were they delicious and the flavors were spot on but it was very quick service and super friendly staff! We can’t wait to go back!

Loading...