App orders are my love language 😂 This Starbucks is super reliable! My order is ready and correct 99% of the time. Great, consistent customer service and easy pickup every visit.
Atmosphere: 5
Food: 4
Service: 5
Elizabeth Sullivan
My peppermint mocha was delicious!
Atmosphere: 5
Food: 5
Service: 5
Rodney
asked for a black coffee with 5 sugars. there is zero sugar in this coffee. asked for a danish, when he gabded it to me he got all type of cream or some white milky product on my hands , my danish package ajd it then got on my shirt
Service: 1
latraven labossiere
reading these negative reviews is kinda hilarious lol especially for a coffee shop. I have work customer service when I was a teenager/early 20s and they really do think Baristas or any customer service rep is a superhero lol anyway, I love Whitney and this guy with freckles he so cutesy and they both know me by name and it always catches me off guard when I walk in lol This location is REALLLY crowded being that it is the only location in the area! hopefully soon they put another location by the hospital to help level the crowd out. I have noticed over this weekend at the new associates starting and it taking a little longer to get my order but I have no issues being patient with the newbies til they get acquainted.
Atmosphere: 3
Food: 3
Service: 3
Melissa Cowan
Incredible service, especially being on Thanksgiving. Thank you to everyone who worked today, as that coffee was a lifesaver! We ordered 2 Mocha Cookie Crumble Frappuccinos & a Peppermint Mocha Frappuccino
Atmosphere: 5
Service: 5
J Jones
Fast and easy especially with the app
Atmosphere: 5
Food: 5
Service: 5
C.L.M. B.
I e been ordering the same drink for a number of years, with the app. This place didn’t read my directions so they messed up the drink had to go back in for them to fix it. Shame on the employee for not reading my directions
Sandra victor
I agree with the post of the drinks not being made to standard and getting eye rolls when asking for a remake. It’s true! I got burnt twice once a couple of weeks ago and again this morning .I literally told them about double cupping my tea. Before I got burnt. This is not a mean or rude review, but if something is told to you more than once . It’s time to evaluate.
Atmosphere: 5
syd a.
genuinely the worst Starbucks location I’ve ever been to. they make my drink wrong almost every time I go, and when I ask about fixing it, I met with attitude and eye rolls.
Derek Lacy
It’s a drive thru Starbucks. If you want anything other than them prioritizing cars instead of people, go elsewhere. Poorly managed.
Worst part, wasted my birthday drink on such a frustrating experience.
they lowkey don't make drinks to standard & when you politely ask for it to be remade, you get eye rolls & an even worse drink 😭 there are a couple baristas here that ARE nice but it doesn't fix the issue. sucks b/c this is the most convenient location
Atmosphere: 3
Food: 1
Service: 3
Bougie Me
this place is very unorganized very out of order never have the drinks you want and the line is always long early in the morning. They need to get it together.
Atmosphere: 1
Service: 1
Sandy AT
I don’t usually leave reviews, but this issue needs attention. My order has been incorrect over 5 times missing extras and wrong milk, which can cause allergic reactions. It’s frustrating to pay for items not received, which cause freaking side effects and errors that aren’t noticed until I’m far from the store. This is serious, not a joke.
It shouldn’t be that complicated; the printed label indicates what the drink should have. The morning crew seems to lack training, attention to detail, or, at this point, I think they just do not care. Which should be concerning as a business owner, because you lose repetitive business. I’ve tried giving this location multiple chances, but the repeated mistakes are unacceptable. If staff can’t consistently follow order instructions, management should revisit training or staffing. This impacts customer safety and loyalty, Business 101. I hope something is done about it.
Atmosphere: 3
Food: 3
Service: 1
Chris B
Your wifi service here is TERRIBLE!! It doesn't even reach the outside sitting area. Food is still good, ladies are always fantastic. Your wifi is garbage you get a bar once you go outside that door and it goes in an out every min.
Atmosphere: 5
Food: 5
Service: 1
Sylvia Cortes
Take out is not the same service. My coffe was have empty. 😐😐
App orders are my love language 😂 This Starbucks is super reliable! My order is ready and correct 99% of the time. Great, consistent customer service and easy pickup every visit.
Atmosphere: 5
Food: 4
Service: 5
My peppermint mocha was delicious!
Atmosphere: 5
Food: 5
Service: 5
asked for a black coffee with 5 sugars. there is zero sugar in this coffee. asked for a danish, when he gabded it to me he got all type of cream or some white milky product on my hands , my danish package ajd it then got on my shirt
Service: 1
reading these negative reviews is kinda hilarious lol especially for a coffee shop. I have work customer service when I was a teenager/early 20s and they really do think Baristas or any customer service rep is a superhero lol anyway, I love Whitney and this guy with freckles he so cutesy and they both know me by name and it always catches me off guard when I walk in lol This location is REALLLY crowded being that it is the only location in the area! hopefully soon they put another location by the hospital to help level the crowd out. I have noticed over this weekend at the new associates starting and it taking a little longer to get my order but I have no issues being patient with the newbies til they get acquainted.
Atmosphere: 3
Food: 3
Service: 3
Incredible service, especially being on Thanksgiving. Thank you to everyone who worked today, as that coffee was a lifesaver!
We ordered 2 Mocha Cookie Crumble Frappuccinos & a Peppermint Mocha Frappuccino
Atmosphere: 5
Service: 5
Fast and easy especially with the app
Atmosphere: 5
Food: 5
Service: 5
I e been ordering the same drink for a number of years, with the app. This place didn’t read my directions so they messed up the drink had to go back in for them to fix it. Shame on the employee for not reading my directions
I agree with the post of the drinks not being made to standard and getting eye rolls when asking for a remake. It’s true! I got burnt twice once a couple of weeks ago and again this morning .I literally told them about double cupping my tea. Before I got burnt. This is not a mean or rude review, but if something is told to you more than once . It’s time to evaluate.
Atmosphere: 5
genuinely the worst Starbucks location I’ve ever been to. they make my drink wrong almost every time I go, and when I ask about fixing it, I met with attitude and eye rolls.
It’s a drive thru Starbucks. If you want anything other than them prioritizing cars instead of people, go elsewhere. Poorly managed.
Worst part, wasted my birthday drink on such a frustrating experience.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
they lowkey don't make drinks to standard & when you politely ask for it to be remade, you get eye rolls & an even worse drink 😭 there are a couple baristas here that ARE nice but it doesn't fix the issue. sucks b/c this is the most convenient location
Atmosphere: 3
Food: 1
Service: 3
this place is very unorganized very out of order never have the drinks you want and the line is always long early in the morning. They need to get it together.
Atmosphere: 1
Service: 1
I don’t usually leave reviews, but this issue needs attention. My order has been incorrect over 5 times missing extras and wrong milk, which can cause allergic reactions. It’s frustrating to pay for items not received, which cause freaking side effects and errors that aren’t noticed until I’m far from the store. This is serious, not a joke.
It shouldn’t be that complicated; the printed label indicates what the drink should have. The morning crew seems to lack training, attention to detail, or, at this point, I think they just do not care. Which should be concerning as a business owner, because you lose repetitive business. I’ve tried giving this location multiple chances, but the repeated mistakes are unacceptable. If staff can’t consistently follow order instructions, management should revisit training or staffing. This impacts customer safety and loyalty, Business 101. I hope something is done about it.
Atmosphere: 3
Food: 3
Service: 1
Your wifi service here is TERRIBLE!! It doesn't even reach the outside sitting area. Food is still good, ladies are always fantastic. Your wifi is garbage you get a bar once you go outside that door and it goes in an out every min.
Atmosphere: 5
Food: 5
Service: 1
Take out is not the same service. My coffe was have empty. 😐😐
Atmosphere: 3
Food: 3
Service: 3
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