Service is great, food was great, but I should not have to ask you to put toilet paper in the restroom! Paper towels on the floor and not one roll of toilet paper. Last restroom check was at 1pm and it's now 5pm with no other employee signing off that they checked the restroom. When I told an employee that there was no toilet paper, she asked me which one. I should not have to tell you how to do your job, go check the restrooms yourself!! The young man who took my order was polite, very knowledgeable about the menu and was a pleasure. We sat on the patio and every employee who walked by is asked if we needed anything. I do recommend this place becasue the food is good.
Parking: Not a long walk from the parking lot to the restaurant.
The food was fast the girl working behind the counter was really nice and friendly
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Flautas
Kimberly PL
First time coming into this store front. Visually it's got that overall Tijuana Flats feel. The service was okay, our server was very soft spoken but wasn't bad. We waited a bit for our food, but to be fair someone before us had a big order. Once we got our food though, portion size we were highly disappointed. We've been going to Tijuana for over 10 years and never had such a small portion of food, not to mention it was in a to-go box even though we said we would be dining in. So that was very disappointing. Like you use to be able to get nachos and share generously with 2-3 people and this portion barely could feed 1 person. Little chips, little toppings so that was a let down. The food taste though was fantastic as usual. Would I order here again? Maybe. I just don't think it's worth the price anymore. But to each their own!
Atmosphere: 5
Food: 3
Service: 4
Joanne Adamo
I went with 2 friends the one in Ocoee for throw back Thursday the cahier was awesome helping us besides that the best thing was the chip and dips I had the brutto bowl and didn't enjoy it 🙃
Atmosphere: 3
Food: 2
Service: 5
David Ramos
This place is always good. The portions are plentiful. You MUST try their strawberry lemonade, in my opinion 2nd to none.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Michael
Great food, friendly staff and excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Patricia Casey
Order was accurate, workers pleasant and very helpful.
Haya was very nice! The food was great, and I love the sauce selection. The kids' area was nice. I think other locations should offer one.
Atmosphere: 5
Food: 5
Service: 5
Brad Jarrett
HORRIBLE! Placed an online order at 12:05 told it would be ready at 12:16 as of the time of writing this review at 12:50 it’s still not ready. No one is giving updates, the restaurant isn’t even that busy, people coming in to place dine-in orders are getting their food within 5-10 minutes and the takeout line has multiple people that have been waiting just as long as I have! No apologies or any info on what’s going on, absolutely terrible I don’t plan on coming back!
After almost an hour after placing my order I got my food, the manager did apologize and said they were having system issues and offered a drink or desert but I didn’t want to wait any longer.
Service: 1
Giovanny Genao
Placed an order online for 645pm pickup and had to wait an additional 30 mintues in the store. While I was waiting I saw an employee pick up trash then go to start preparing food without washing their hands.
Service is great, food was great, but I should not have to ask you to put toilet paper in the restroom! Paper towels on the floor and not one roll of toilet paper. Last restroom check was at 1pm and it's now 5pm with no other employee signing off that they checked the restroom. When I told an employee that there was no toilet paper, she asked me which one. I should not have to tell you how to do your job, go check the restrooms yourself!!
The young man who took my order was polite, very knowledgeable about the menu and was a pleasure. We sat on the patio and every employee who walked by is asked if we needed anything. I do recommend this place becasue the food is good.
Parking: Not a long walk from the parking lot to the restaurant.
Kid-friendliness: Usually a lot of kids there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flautas, 2 Crunchy Beef Tacos, Guacamole
They are a little slow but the food is good.
Atmosphere: 5
Food: 4
Service: 3
Great hot sauce bar!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bowl
The food was fast the girl working behind the counter was really nice and friendly
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Flautas
First time coming into this store front. Visually it's got that overall Tijuana Flats feel. The service was okay, our server was very soft spoken but wasn't bad. We waited a bit for our food, but to be fair someone before us had a big order. Once we got our food though, portion size we were highly disappointed. We've been going to Tijuana for over 10 years and never had such a small portion of food, not to mention it was in a to-go box even though we said we would be dining in. So that was very disappointing. Like you use to be able to get nachos and share generously with 2-3 people and this portion barely could feed 1 person. Little chips, little toppings so that was a let down. The food taste though was fantastic as usual. Would I order here again? Maybe. I just don't think it's worth the price anymore. But to each their own!
Atmosphere: 5
Food: 3
Service: 4
I went with 2 friends the one in Ocoee for throw back Thursday the cahier was awesome helping us besides that the best thing was the chip and dips I had the brutto bowl and didn't enjoy it 🙃
Atmosphere: 3
Food: 2
Service: 5
This place is always good. The portions are plentiful. You MUST try their strawberry lemonade, in my opinion 2nd to none.
Atmosphere: 5
Food: 5
Service: 5
Great food, friendly staff and excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Order was accurate, workers pleasant and very helpful.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Nachos, Flautas
Very nice place good sized portions clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
Restaurantji Recommends
DELICIOUS ?
Atmosphere: 5
Food: 5
Service: 5
Haya was very nice! The food was great, and I love the sauce selection. The kids' area was nice. I think other locations should offer one.
Atmosphere: 5
Food: 5
Service: 5
HORRIBLE! Placed an online order at 12:05 told it would be ready at 12:16 as of the time of writing this review at 12:50 it’s still not ready. No one is giving updates, the restaurant isn’t even that busy, people coming in to place dine-in orders are getting their food within 5-10 minutes and the takeout line has multiple people that have been waiting just as long as I have! No apologies or any info on what’s going on, absolutely terrible I don’t plan on coming back!
After almost an hour after placing my order I got my food, the manager did apologize and said they were having system issues and offered a drink or desert but I didn’t want to wait any longer.
Service: 1
Placed an order online for 645pm pickup and had to wait an additional 30 mintues in the store. While I was waiting I saw an employee pick up trash then go to start preparing food without washing their hands.
Best Megajuana EVER!!
Atmosphere: 5
Food: 5
Service: 5
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