Chick-fil-A

Name: Chick-fil-A
Address: 3740 Tampa Rd, Oldsmar, Florida, 34677, US
Telephone: (813) 925-0117
Price range: $
Rating: 3.5

$ • Fast Food, Chicken Shop, Salad

Hours:
3740 Tampa Rd, Oldsmar
(813) 925-0117

Menu Order Online

About Chick-fil-A

Chick-fil-A is a popular fast-food restaurant that is known for its excellent customer service and delicious menu items. The reviews for this particular location indicate that the customer service is generally great, with a friendly and attentive staff who go above and beyond to accommodate customer requests.

One reviewer had a particularly positive experience with a young employee named Carsen, who was described as having a great attitude, engaging in friendly conversation, and going the extra mile to ensure the customer's order was handled correctly. The reviewer was impressed with Carsen's professionalism and service-oriented approach, and even called the restaurant to provide positive feedback about her.

However, the reviews also suggest that the night crew at this location may not always maintain the same level of professionalism. One customer reported witnessing unprofessional behavior, such as employees gossiping and making negative comments about each other in front of customers. The reviewer felt that this behavior was unacceptable and not in keeping with Chick-fil-A's reputation for excellent customer service.

Additionally, one reviewer noted that the menu pictures at the drive-thru do not accurately reflect the actual size of the menu items, with the chicken filet appearing larger in the pictures than it is in reality. This discrepancy may lead to customer disappointment when the actual product does not match the visual representation.

Overall, the reviews for this Chick-fil-A location indicate that the restaurant generally provides a positive customer experience, with a strong focus on customer service and satisfaction. However, the occasional lapses in professionalism and the mismatch between menu pictures and actual product size suggest that there may be room for improvement in certain areas.