This was our third time doing character dining here and it will be our last. The place was mobbed. We had a 6:55pm reservation and were seated around 7:05pm—no issue there. The food itself was just okay but the most disappointing of all was the atmosphere and the character interactions. It was so loud and the characters seemed rushed…and miserable even in between tables. I do feel bad for them due to it being so busy, but a $200 dinner for one adult and one child warrants a much better experience. I also don’t think a 20% gratuity is warranted when the waitress only delivers drinks to the table but I tipped accordingly anyway. I’d prefer a smaller automatic gratuity included. Highly recommend the Snow White character dining experience at Disney’s Wilderness Resort instead…the Grand Floridian Resort is overrated all around, especially with regards to their character dining.
Atmosphere: 1
Food: 2
Service: 2
Brea
An absolute horror of a place. Waitress Steph and manager Sara are horrific. They force you to tip on terrible buffet service. Food is mediocre and random.
Atmosphere: 1
Food: 1
Service: 1
mike jones
Food was Terrible, absolutely no flavor. The characters barely interacted with the tables. Do not waste your money. Find a better experience.
Atmosphere: 1
Food: 1
Service: 1
Gastroadikta
Worst food in all property. We came for breakfast. Extremely overpriced and overrated
Ryan Donahue
We came for breakfast while visiting Disneyworld and had an absolutely magical experience. There were four characters that came around during our time, and the staff made sure every table got a visit from each character. Our kids were so happy to meet some of their favorite characters, it really made them feel special. All the food at the breakfast buffet was great - one of our party had several food allergies and the chef went above and beyond to accommodate them, coming out to the table to help make a meal they could eat.
A great way to start the day for a Disney trip, and a must do if coming with kids.
Atmosphere: 5
Food: 5
Service: 5
Bobby M
A fantastic experience on every level. The food was very good and plentiful. The characters are excellent and outgoing. Some of our favorite dishes were the white cheddar mac and cheese and strawberry soup. We enjoyed all of the offerings honestly.
Atmosphere: 5
Food: 5
Service: 5
Tatiana Cruz
The food was way better than I thought. The characters were all VERY nice and made sure that they didn’t leave anyone out. My complaint is for my waitress. She was great all the way until I gave her my card to pay for the meal. As soon as she processed my payment she completely changed. While we were finishing our dessert, someone came around with a clipboard asking if we met all the characters, had a good experience or needed anything. My son asked for a refill (we asked the waitress earlier by the way). The woman with the clipboard ASKED if he wanted it to go. He said yes. So we all asked if we could get one to go. She said absolutely and told us she would let our waitress know. The waitress eventually came and threw the cups on the table and walked away. There was nothing to pour in the cups. Which is why a refill was asked. We were in disbelief and when the woman with the clipboard came back we explained that we were just given cups. The waitress came back around with 2 refills, a half smile and walked away. There were 4 people at the table. I left a 20% tip anyway and I wish I hadn’t. The next night we went to Chef Mickey and our experience was MUCH better. Despite everything else, a terrible waitress will always ruin the experience. I don’t remember her name but she was an older woman from a City that starts with O in NY.
Atmosphere: 5
Food: 4
Service: 1
C W
This was one of the better character breakfasts we have been to while visiting Disney. We saw Aladdin, Cinderella, Mirabel and Tiana.
The breakfast buffet was also delicious. We especially enjoyed the bacon, sausage, cheese grits and chocolate muffins.
We will definitely return.
Atmosphere: 5
Food: 5
Service: 5
Ryan Hounsell
We visited again after 8 years. It felt far more rushed and a limited choice (we did breakfast). Food itself was fine, service good. We had to wait almost half an hour after finishing to meet the characters.
Atmosphere: 3
Food: 3
Service: 4
Cass Smith
Very professional and friendly. Just not my type of atmosphere, but the kids enjoyed and the food was good
Thanks to the staff for making the best of an unfortunate situation with a cast member. Food was really good and the characters were fun!
Atmosphere: 5
Food: 5
Service: 5
Chandni Kadkol
Well, I really don't know what I was expecting... The food is maybe comparable to an Applebees. For $70 and $40 (for my child), I was expecting either AMAZING food or AMAZING service and optimistically hoped for both. And in my case, I got neither. The whole staff was rude -- meeting the characters didn't at all seem special. It was my daughter's 4th birthday and it seemed like a huge burden to them that I asked if Cinderella would come around a second time.
Thankfully, my daughter is only 4, so she still enjoyed it which is why I'm giving 3 stars. Wasn't really expecting extra time with the characters, but just an honest interaction where they actually seemed like they wanted to be talking to my daughter.
Atmosphere: 3
Food: 1
Service: 2
Will Thacker
The food was 2 stars. The ham was dry and the food has went down hill. The kitchen couldn’t keep up. I won’t be back and I’m local. This restaurant used to be the best.
Atmosphere: 5
Food: 2
Service: 5
Nataline Garcia
The best character dining experience. The characters were so attentive. My daughter had the most amazing time for her fourth birthday. The food selections were also tasty.
Atmosphere: 5
Food: 5
Service: 5
David Sheridan
Incredibly overpriced and not worth it. This was one of the most expensive dinners we’ve had at Disney in years and food was probably less the quality of Applebees. Nice characters but would spend the money to go find them at the parks.
This was our third time doing character dining here and it will be our last. The place was mobbed. We had a 6:55pm reservation and were seated around 7:05pm—no issue there. The food itself was just okay but the most disappointing of all was the atmosphere and the character interactions. It was so loud and the characters seemed rushed…and miserable even in between tables. I do feel bad for them due to it being so busy, but a $200 dinner for one adult and one child warrants a much better experience. I also don’t think a 20% gratuity is warranted when the waitress only delivers drinks to the table but I tipped accordingly anyway. I’d prefer a smaller automatic gratuity included. Highly recommend the Snow White character dining experience at Disney’s Wilderness Resort instead…the Grand Floridian Resort is overrated all around, especially with regards to their character dining.
Atmosphere: 1
Food: 2
Service: 2
An absolute horror of a place. Waitress Steph and manager Sara are horrific. They force you to tip on terrible buffet service. Food is mediocre and random.
Atmosphere: 1
Food: 1
Service: 1
Food was Terrible, absolutely no flavor. The characters barely interacted with the tables. Do not waste your money. Find a better experience.
Atmosphere: 1
Food: 1
Service: 1
Worst food in all property. We came for breakfast. Extremely overpriced and overrated
We came for breakfast while visiting Disneyworld and had an absolutely magical experience. There were four characters that came around during our time, and the staff made sure every table got a visit from each character. Our kids were so happy to meet some of their favorite characters, it really made them feel special. All the food at the breakfast buffet was great - one of our party had several food allergies and the chef went above and beyond to accommodate them, coming out to the table to help make a meal they could eat.
A great way to start the day for a Disney trip, and a must do if coming with kids.
Atmosphere: 5
Food: 5
Service: 5
A fantastic experience on every level. The food was very good and plentiful. The characters are excellent and outgoing. Some of our favorite dishes were the white cheddar mac and cheese and strawberry soup. We enjoyed all of the offerings honestly.
Atmosphere: 5
Food: 5
Service: 5
The food was way better than I thought. The characters were all VERY nice and made sure that they didn’t leave anyone out. My complaint is for my waitress. She was great all the way until I gave her my card to pay for the meal. As soon as she processed my payment she completely changed. While we were finishing our dessert, someone came around with a clipboard asking if we met all the characters, had a good experience or needed anything. My son asked for a refill (we asked the waitress earlier by the way). The woman with the clipboard ASKED if he wanted it to go. He said yes. So we all asked if we could get one to go. She said absolutely and told us she would let our waitress know. The waitress eventually came and threw the cups on the table and walked away. There was nothing to pour in the cups. Which is why a refill was asked. We were in disbelief and when the woman with the clipboard came back we explained that we were just given cups. The waitress came back around with 2 refills, a half smile and walked away. There were 4 people at the table. I left a 20% tip anyway and I wish I hadn’t. The next night we went to Chef Mickey and our experience was MUCH better. Despite everything else, a terrible waitress will always ruin the experience. I don’t remember her name but she was an older woman from a City that starts with O in NY.
Atmosphere: 5
Food: 4
Service: 1
This was one of the better character breakfasts we have been to while visiting Disney. We saw Aladdin, Cinderella, Mirabel and Tiana.
The breakfast buffet was also delicious. We especially enjoyed the bacon, sausage, cheese grits and chocolate muffins.
We will definitely return.
Atmosphere: 5
Food: 5
Service: 5
We visited again after 8 years. It felt far more rushed and a limited choice (we did breakfast). Food itself was fine, service good. We had to wait almost half an hour after finishing to meet the characters.
Atmosphere: 3
Food: 3
Service: 4
Very professional and friendly. Just not my type of atmosphere, but the kids enjoyed and the food was good
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Thanks to the staff for making the best of an unfortunate situation with a cast member. Food was really good and the characters were fun!
Atmosphere: 5
Food: 5
Service: 5
Well, I really don't know what I was expecting... The food is maybe comparable to an Applebees. For $70 and $40 (for my child), I was expecting either AMAZING food or AMAZING service and optimistically hoped for both. And in my case, I got neither. The whole staff was rude -- meeting the characters didn't at all seem special. It was my daughter's 4th birthday and it seemed like a huge burden to them that I asked if Cinderella would come around a second time.
Thankfully, my daughter is only 4, so she still enjoyed it which is why I'm giving 3 stars. Wasn't really expecting extra time with the characters, but just an honest interaction where they actually seemed like they wanted to be talking to my daughter.
Atmosphere: 3
Food: 1
Service: 2
The food was 2 stars. The ham was dry and the food has went down hill. The kitchen couldn’t keep up. I won’t be back and I’m local. This restaurant used to be the best.
Atmosphere: 5
Food: 2
Service: 5
The best character dining experience. The characters were so attentive. My daughter had the most amazing time for her fourth birthday. The food selections were also tasty.
Atmosphere: 5
Food: 5
Service: 5
Incredibly overpriced and not worth it. This was one of the most expensive dinners we’ve had at Disney in years and food was probably less the quality of Applebees. Nice characters but would spend the money to go find them at the parks.
Atmosphere: 2
Food: 1
Service: 5
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