For the price definitely expected better quality, food was terrible and bland great workers though
Atmosphere: 5
Food: 1
Service: 5
Crystal Pruchnicki
Got there at 9 wouldn’t serve us through their hands up angry because we were there. Ignored us for about 10 minutes hotel says closed at 10 site says 11 but staff make their own hours and get mad you showed. Stay on Disney you won’t get ignored or an attitude there.
Service: 1
diana barba
The food here is not good at all but the view is nice. We got a burger, the hummus platter, and buffalo wings. All which were terrible.Probably a good spot to get drinks and that’s it. Our tab was 200$ with a gratuity of 30$ that is automatically included. The gratuity seemed a bit steep as the service wasn’t the best. The people are nice but they were busy and appeared not have enough staff.
Atmosphere: 3
Food: 1
Service: 2
Kathy Yanke
Got the fish sandwich... so good! Also got the churro's for desert and wow... they were amazing! Service great!
Atmosphere: 5
Food: 5
Service: 5
Marvin Wilson
This place is worth it. My wife is no dairy and soy intolerant. George got it right and I was good also. Also shout out to Tony and Chino. We will Be Back.
Manny Lindo
Managers are not accommodating at all. We walked into a half empty restaurant with a group of 6. I asked to put two tables together since each table only sits 4. Apparently that requires a consult with the manager. It took two managers to brainstorm only to say they couldn’t put tables together.
Atmosphere: 4
Food: 4
Service: 2
Stephen Lancaster
Food was good. Service was horrible. Took forever to get our food once the order was taken. 2/3's of the order was wrong and had to be corrected. Again took forever to get boxes for leftovers and the check. Gave us the check (and their card) for another table. Cleared the table before we could get the leftovers packaged so we lost our on some of leftovers. Mentioned it to our server and I may we'll talk to the wall. I FINALLY GAVE UP! I think over an hour and a half for lunch is excessive (they weren't even that busy). Such a shame as the food was good.
Atmosphere: 5
Food: 5
Service: 1
Matt N
The outside service is awesome. The young lady waiting on us worked her butt off. The turkey wrap was surprisingly good. The fresh fruit side was a great upgrade over the fries. The restaurant seating is poorly managed. Limiting access to the better views seemed to be acceptable even on July 4th. I was surprised by that.
Atmosphere: 4
Food: 4
Service: 5
Melanie De Guzman
Was a little bit hesitant to eat here based on previous and recent reviews, but I’m glad we still came. It’s 4th of July, we came for dinner and our server was Aaron. Food was good, fries were fresh, the fruit had plenty of assortment. We got a salad as an appetizer which came out quickly, but the rest we did wait on for about 10-15 more mins after finishing the salad but it was prepared exactly as order, it was fresh and again, tasted good. The server was friendly and courteous, we got seated quickly and all other staff was polite.
Atmosphere: 5
Food: 5
Service: 5
michael dennis
A little stingy with the fries. Like come on ! $20 for a buffalo wrap with fries. Should be a nice pile of fries.
Place is fine when you can’t leave resort. But use as a last resort. nothing special. Service subpar and mediocre food at best.
Atmosphere: 1
Food: 1
Service: 1
Denise Druding
Back bay Bar is the only sit down restaurant with service on property (outside the hotel) there are other places you can order and sit down…at these prices I prefer not to the McDonald thing…anyway so we ate there with Richard Pierina our waiters, it was great…service was on top I Give Richard ⭐️⭐️⭐️⭐️⭐️and the food was pretty good. Went back when some of our Family got there 13 of us they, sat us right away and it was all pretty good. Only 1 issue they forgot someone’s food but then lied that they were making sure making sure it was cooked…it was Ahi Tuna so not a lot of cooking considering the kids had burgers. Just tell us it got left off it was no biggie, honesty is always the way to go. More family the next day we went back with a party of 7, restaurant is half empty I mean there was one group inside (literally less people than the night before) and we were told we had to wait 15 - 20 minutes. I asked if they could just seat us and we could wait on the food…nope…so either understaffed or not able to handle a crowd during the day…or bad management. in a tourist area that isn’t good. I left…we cooked in the rest of our trip
TSRA LLC
To serve $16-$28 nachos with a water based cheese is diabolical. Service was decent and atmosphere was great.
Atmosphere: 4
Food: 1
Service: 3
electron boy
Don’t go here. Brought a group of 12 people here, got crap service but that’s ok bc the charge a gratuity on groups larger than 6 people so they are guaranteed their tip. Stay away…
Atmosphere: 3
Food: 3
Service: 1
Leah
Edited 1 year later.. fast forward a year and its just as terrible. We got to the hotel and were exhausted. Reluctantly we went to the restaurant so we wouldnt have to leave the hotel again. Its extremely overpriced for lackluster food. 20 bucks for a PLAIN cheeseburger and fries! Plain! TWELVE DOLLARS for a CHEESE quesadilla that's it only cheese and 2 tortillas ...TWELVE BUCKS! the price gouging is ridiculous! Now if it was amazing food the price wouldn't be that serious but cmon this is a resort! Get it together people!
The cheese fries presentation was absolutely horrendous... they really could try harder considering how much people pay to come here and how much it costs for the food I feel like they dropped the ball on presentation! It was the wrong plate and the wY the cheese was on the fries by the time we got to the bottom it was mushy... smaller plate and maybe drizzle the cheese and sour cream not just a vat of cheese poured on top. It's definitely overpriced for what it is... 22 bucks for a burger with super thick uncooked bacon and I opted for no side because I didn't want more fries and it was still 22 bucks smh ... think about the customer and how much they're spending at the hotel already. Absolutely ridiculous if you ask me
For the price definitely expected better quality, food was terrible and bland great workers though
Atmosphere: 5
Food: 1
Service: 5
Got there at 9 wouldn’t serve us through their hands up angry because we were there. Ignored us for about 10 minutes hotel says closed at 10 site says 11 but staff make their own hours and get mad you showed. Stay on Disney you won’t get ignored or an attitude there.
Service: 1
The food here is not good at all but the view is nice. We got a burger, the hummus platter, and buffalo wings. All which were terrible.Probably a good spot to get drinks and that’s it. Our tab was 200$ with a gratuity of 30$ that is automatically included. The gratuity seemed a bit steep as the service wasn’t the best. The people are nice but they were busy and appeared not have enough staff.
Atmosphere: 3
Food: 1
Service: 2
Got the fish sandwich... so good! Also got the churro's for desert and wow... they were amazing! Service great!
Atmosphere: 5
Food: 5
Service: 5
This place is worth it. My wife is no dairy and soy intolerant. George got it right and I was good also. Also shout out to Tony and Chino. We will Be Back.
Managers are not accommodating at all. We walked into a half empty restaurant with a group of 6. I asked to put two tables together since each table only sits 4. Apparently that requires a consult with the manager. It took two managers to brainstorm only to say they couldn’t put tables together.
Atmosphere: 4
Food: 4
Service: 2
Food was good. Service was horrible. Took forever to get our food once the order was taken. 2/3's of the order was wrong and had to be corrected. Again took forever to get boxes for leftovers and the check. Gave us the check (and their card) for another table. Cleared the table before we could get the leftovers packaged so we lost our on some of leftovers. Mentioned it to our server and I may we'll talk to the wall. I FINALLY GAVE UP! I think over an hour and a half for lunch is excessive (they weren't even that busy). Such a shame as the food was good.
Atmosphere: 5
Food: 5
Service: 1
The outside service is awesome. The young lady waiting on us worked her butt off. The turkey wrap was surprisingly good. The fresh fruit side was a great upgrade over the fries. The restaurant seating is poorly managed. Limiting access to the better views seemed to be acceptable even on July 4th. I was surprised by that.
Atmosphere: 4
Food: 4
Service: 5
Was a little bit hesitant to eat here based on previous and recent reviews, but I’m glad we still came. It’s 4th of July, we came for dinner and our server was Aaron. Food was good, fries were fresh, the fruit had plenty of assortment. We got a salad as an appetizer which came out quickly, but the rest we did wait on for about 10-15 more mins after finishing the salad but it was prepared exactly as order, it was fresh and again, tasted good. The server was friendly and courteous, we got seated quickly and all other staff was polite.
Atmosphere: 5
Food: 5
Service: 5
A little stingy with the fries. Like come on ! $20 for a buffalo wrap with fries. Should be a nice pile of fries.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Place is fine when you can’t leave resort. But use as a last resort. nothing special. Service subpar and mediocre food at best.
Atmosphere: 1
Food: 1
Service: 1
Back bay Bar is the only sit down restaurant with service on property (outside the hotel) there are other places you can order and sit down…at these prices I prefer not to the McDonald thing…anyway so we ate there with Richard Pierina our waiters, it was great…service was on top I Give Richard ⭐️⭐️⭐️⭐️⭐️and the food was pretty good. Went back when some of our Family got there 13 of us they, sat us right away and it was all pretty good. Only 1 issue they forgot someone’s food but then lied that they were making sure making sure it was cooked…it was Ahi Tuna so not a lot of cooking considering the kids had burgers. Just tell us it got left off it was no biggie, honesty is always the way to go. More family the next day we went back with a party of 7, restaurant is half empty I mean there was one group inside (literally less people than the night before) and we were told we had to wait 15 - 20 minutes. I asked if they could just seat us and we could wait on the food…nope…so either understaffed or not able to handle a crowd during the day…or bad management. in a tourist area that isn’t good. I left…we cooked in the rest of our trip
To serve $16-$28 nachos with a water based cheese is diabolical. Service was decent and atmosphere was great.
Atmosphere: 4
Food: 1
Service: 3
Don’t go here. Brought a group of 12 people here, got crap service but that’s ok bc the charge a gratuity on groups larger than 6 people so they are guaranteed their tip. Stay away…
Atmosphere: 3
Food: 3
Service: 1
Edited 1 year later.. fast forward a year and its just as terrible. We got to the hotel and were exhausted. Reluctantly we went to the restaurant so we wouldnt have to leave the hotel again. Its extremely overpriced for lackluster food. 20 bucks for a PLAIN cheeseburger and fries! Plain! TWELVE DOLLARS for a CHEESE quesadilla that's it only cheese and 2 tortillas ...TWELVE BUCKS! the price gouging is ridiculous! Now if it was amazing food the price wouldn't be that serious but cmon this is a resort! Get it together people!
The cheese fries presentation was absolutely horrendous... they really could try harder considering how much people pay to come here and how much it costs for the food I feel like they dropped the ball on presentation! It was the wrong plate and the wY the cheese was on the fries by the time we got to the bottom it was mushy... smaller plate and maybe drizzle the cheese and sour cream not just a vat of cheese poured on top. It's definitely overpriced for what it is... 22 bucks for a burger with super thick uncooked bacon and I opted for no side because I didn't want more fries and it was still 22 bucks smh ... think about the customer and how much they're spending at the hotel already. Absolutely ridiculous if you ask me
Atmosphere: 5
Food: 4
Service: 5
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