Baskin-Robbins

12236 S Apopka Vineland Rd, Orlando
(407) 778-4390

Recent Reviews

Gordon Gregory

If you have World Class Chocolate and give good scoops, you get 5

Atmosphere: 5

Food: 5

Service: 5

Brofessor X

This stupid girl behind the counter is ignorant and rude. This place is an absolute joke.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Banana Split

Lovely Perez

The service, including customer service, isn't great. When you place an order, they don't look at you with a smile or speak to you nicely. Additionally, the orders come out one by one, and even though we were there before others, we have to wait while everyone else gets their orders. Their teamwork is lacking, and the overall atmosphere is unpleasant. I won't be returning to this Dunkin' Donuts.

Atmosphere: 1

Food: 1

Service: 1

Independent Shows Television

My wife, cousin and I came to this location after a bad experience in another B.R. at International Dr. But in this amazing location at Vinland Rd Jennifer and Barbara treat us like family!!! You rock! Big shout out to you and your team! Thank you for representing what real customer service is. Baskin•Robbins, you are in good hands with this team!!

Rob Dion

The lady with the short haircut is awesome. If you are looking for an amazingly rich ice cream-coffee shake, get the cappuccino blast with some form of coffee ice cream. This location knows how to make them.

Korine Vazquez

Great service from these 2 ladies. Very attentive. Jennifer and Barbara thank you.

jackie martinez

Really bad service!!!!!!!! Don’t come here at all!! Not even too use the restroom!!!!!

maria fabiola rodriguez

The worst customer service ever.....

Iris S

I came in for my birthday and showed the lady at the register an email with a code sent from BR for 1 scoop of ice cream. She was very rude and did not even help me at all even though she saw me struggling and then told one of the costumer's to show me, acting like if it was my fault or I ever worked for BR and was supposed to know how to do her job. All of that for a scoop of ice cream that was supposed to be gifted to me and make me feel good on a special day like my birthday. It is not the first time I visit BR and the employers are rude. This is pretty uncomfortable.

Mike Joireman

Terrible service with bad attitude from the staff. When ordering a sundae, the young man behind the counter made it with all of the toppings without asking any questions. When I told him that my son doesn't eat nuts, he was upset with us for not telling him. While mumbling under his breath, he simply scraped the topping off and put new whipped cream on top without the nuts and dropped it on the counter in front of us. Not only was his attitude terrible, if my son had an allergy to nuts, it would have been dangerous. Not one sign of it being something that he should have done differently but rather it was our fault. So much for customer service and the restaurant wasn't clean enough to eat in anyway.

Amber Peterson

Posted hours are correct but they close early. You’ve been warned.

Michael Rodgers

As good as I remember it being years ago. I love the pistachio flavor personally

Patrick D.

Went here for ice cream. Guy serving ice cream was friendly. No cones and only tiny spoons. There was a man outside that looked liked he had dementia that then went inside behind the counter. Stay away from here.

Annalise A.

hi I'm just saying Baskin-Robbins tastes like freaking squirrel meat and they almost ran out of ice cream and when I tried vanilla it tastes like nothing. But... there was some great service but they where very slow and there ice cream was very heavy. I do not recommend this eating here.

Pirai

They hav 31 flavors but all the flavors are not available in all the branches...it’s the same old same old flavors...no use boasting we hav 31 flavour ...I can’t find lemon custard anywhere in Florida

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