Baskin-Robbins
13781 S John Young Pkwy, Orlando
(407) 240-3737
Recent Reviews
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Horrible the wait. We were told if we can wait. But the wait was too long. We let them We were waiting and they responded that we needed to wait cause inside was also full.
🤬🤬🤬This Baskin Robbin’s was suppose to close at 10pm on 10/4/2025, we arrived at 9:34pm, side note all my 4 year old wanted was a scope of chocolate ice cream on a cone very simple and could have taken 2 seconds plus they 🤬DON’T CLOSE UNTIL 10 pm AND IT WAS ONLY 9:34pm.🤬 We walk in and the girl behind the counter proceeds to tell us very rudely that they are putting the ice cream away and doesn’t say anything else after that. I don’t fully understand why they were putting away ice cream if they were still open for another 25ish minutes. Can someone please explain this to me. If I could I would give 0 stars!⭐️
Go to the cold stone across the street! They are very sweet and very accommodating!
Nice place, clean and good service 😊
I’ve had a difficult time trusting the baskin robbins nearby due to how horrible the ratings and I ordered a cake it turned out perfect as i ordered So i would completely recommend if anyone feels like looking to order a cake, although their phone number doesnt work which is what worried me at first.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Edible Image Cake
Frequent issues with menu items being out of order, and the food often isn't fresh. Disappointing experience overall.
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: Bruh what
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Standard Roll Cake
The Milkshakes are very bad, they are super liquid and by the way it wasn't cold, it was like room temperature.
The ice cream was creamy and perfect texture. So glad I stopped before getting on 417
Yummy ice cream and a full Dunkin menu. Friendly, efficient service. Clean restaurant. Great location with a drive thru.
Atmosphere: 4
Food: 5
Service: 5
I ordered a Carmel blueberry iced coffee and they gave me French vanilla. I was very clear with my words. When they "fixed" it all they did was pull the sticker and give it back. #LAZYI would have 0 starred the service but that's not an option
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Terrible service
Atmosphere: 1
Food: 1
Service: 1
At 3 PM, counters, floors, tables all pretty gross. Ice cream and coffee were good but slow service with no other customers inside and 2 in drive thru.
Atmosphere: 2
Food: 5
Service: 4
Indulging in their variety of ice creams is an absolute delight – creamy, flavorful, and available in various sizes. Addition of both waffle cone and cake cone options adds a good selection of options. Unfortunately, the customer service experience falls a bit flat, earning it four stars.
Atmosphere: 5
Food: 5
Service: 4
Staff were wonderful my mocha unfortunately was really bitter. Got the pumpkin munchkins and breakfast was decent. Pumpkin spice latte was good. Definitely recommend going.
Amazing ice cream and the customer service , I went for my birthday and the make a beautiful scoop
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