The food was great but they messed up on the dipping sauces
Food: 5
Service: 3
Melissa Lanuza
I can't stand when Im speaking perfectt clear English and I have to repeat my self multiple times and then they have the audacity of telling me not to scream. No one was screaming. You don't know English causing the issue. Definitely need to train there employees and managers
Atmosphere: 1
Food: 1
Service: 1
Nelson Colina
The person in charge of the place, who was also at the register, has terrible customer service. She speaks to customers in a rude manner. In my case, I ordered two large drinks,one Coke and one pink lemonade ,but on the receipt, she entered Dr Pepper instead. Because of that, the person who prepared the order made a Dr Pepper, which was not what I asked for.
She got upset and started speaking in Creole with the others so I wouldn’t understand, which I found very disrespectful. The place looks newly renovated and the food was good, but the customer service is awful.
Also, they closed the restaurant at 7:50 p.m. people wanted to come in to eat but couldn’t, and the drive-thru was also closed.
Atmosphere: 5
Food: 5
Service: 1
M Davis
Didn't get to order kept telling me to hold on a moment
Service: 1
Adriana Franklin
This is by far the worst NEWLY REMODELED Burger King in the world! I’ve been working in the area for about 6 months. Every single freaking morning when I go to order any menu item the cashier states sorry we don’t have syrup sorry we dont have ice coffee sorry we dont have ham sorry sorry sorry we dont have anything SMH! The cashiers say it with pride. PLEASE UPPER MANAGEMENT GO DO A INVENTORY!!!!! What a waste of money on remodeling. You’re not making any money during breakfast time.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Toast Sticks
Adam Temple
Disappointed 13 min get a cold burger
Food: 1
Service: 1
Bethanny Lahey (Fig House)
Shoutout to the PHENOMENAL cashier on 2/8/2025 around 8pm. This woman was left ALL ALONE to run the entire restaurant due to understaffing. Evil people in line demanding ‘fresh’ fries holding everyone else up, but not her fault. True trooper. They need to staff the place better. The drive thru line after MegaCon was insane. People have to drive by to get to the turnpike. You know you will be busy.
Atmosphere: 3
Food: 3
Service: 3
Joe Indelicato
MAYBE THE SLOWEST DRIVE THROUGH I HAVE EVER SEEN. Only 3 cars in the drive through and almost 30 minutes for 2 drinks.
Atmosphere: 1
Food: 3
Service: 1
Nellie
I had the worst experience this was for delivery my food was burnt burgers hand the entire meal cold I spent 51.00 some change my entire order had to throw out reach out to Uber they said they have no control the quality to call Burger King I call no one picks up reach to customer service they the worst they were unable to help they lost my business and I will not recommend buying from here to anyone sane your money go else where ! I have my receipts proof was treated like crap !
Manager is very rude when talking with customers you need to be respectful I hope she has a better day. I don’t recommend coming to this place. Place is nice inside but just the bad service ruins everything .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Nuggets, Whopper
MARK BELANGER
Customer service was rude and disrespectful! They had a Spanish cashier, she said no English she did not speak any English but I heard her speak English to her co-worker! I walked out with disgust! I will not be eating at your restaurant until you correct this problem! I will be eating at your competitors restaurant
Jose Bello
The best whopper I had in years. Nice manager. The floor is almost empty, but is clean.
Atmosphere: 5
Food: 5
Service: 5
Xzarianna Gibson
Stealing money off cards looked at my card to see why I couldn’t swipe again they had took 6 extra dollars off my card but my receipt says different
The food was great but they messed up on the dipping sauces
Food: 5
Service: 3
I can't stand when Im speaking perfectt clear English and I have to repeat my self multiple times and then they have the audacity of telling me not to scream. No one was screaming. You don't know English causing the issue. Definitely need to train there employees and managers
Atmosphere: 1
Food: 1
Service: 1
The person in charge of the place, who was also at the register, has terrible customer service. She speaks to customers in a rude manner. In my case, I ordered two large drinks,one Coke and one pink lemonade ,but on the receipt, she entered Dr Pepper instead. Because of that, the person who prepared the order made a Dr Pepper, which was not what I asked for.
She got upset and started speaking in Creole with the others so I wouldn’t understand, which I found very disrespectful. The place looks newly renovated and the food was good, but the customer service is awful.
Also, they closed the restaurant at 7:50 p.m. people wanted to come in to eat but couldn’t, and the drive-thru was also closed.
Atmosphere: 5
Food: 5
Service: 1
Didn't get to order kept telling me to hold on a moment
Service: 1
This is by far the worst NEWLY REMODELED Burger King in the world! I’ve been working in the area for about 6 months. Every single freaking morning when I go to order any menu item the cashier states sorry we don’t have syrup sorry we dont have ice coffee sorry we dont have ham sorry sorry sorry we dont have anything SMH! The cashiers say it with pride. PLEASE UPPER MANAGEMENT GO DO A INVENTORY!!!!! What a waste of money on remodeling. You’re not making any money during breakfast time.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Toast Sticks
Disappointed
13 min get a cold burger
Food: 1
Service: 1
Shoutout to the PHENOMENAL cashier on 2/8/2025 around 8pm. This woman was left ALL ALONE to run the entire restaurant due to understaffing. Evil people in line demanding ‘fresh’ fries holding everyone else up, but not her fault. True trooper. They need to staff the place better. The drive thru line after MegaCon was insane. People have to drive by to get to the turnpike. You know you will be busy.
Atmosphere: 3
Food: 3
Service: 3
MAYBE THE SLOWEST DRIVE THROUGH I HAVE EVER SEEN. Only 3 cars in the drive through and almost 30 minutes for 2 drinks.
Atmosphere: 1
Food: 3
Service: 1
I had the worst experience this was for delivery my food was burnt burgers hand the entire meal cold I spent 51.00 some change my entire order had to throw out reach out to Uber they said they have no control the quality to call Burger King I call no one picks up reach to customer service they the worst they were unable to help they lost my business and I will not recommend buying from here to anyone sane your money go else where ! I have my receipts proof was treated like crap !
Atmosphere: 1
Food: 1
Service: 1
very poor service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Manager is very rude when talking with customers you need to be respectful I hope she has a better day. I don’t recommend coming to this place. Place is nice inside but just the bad service ruins everything .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Nuggets, Whopper
Customer service was rude and disrespectful! They had a Spanish cashier, she said no English she did not speak any English but I heard her speak English to her co-worker! I walked out with disgust! I will not be eating at your restaurant until you correct this problem! I will be eating at your competitors restaurant
The best whopper I had in years. Nice manager. The floor is almost empty, but is clean.
Atmosphere: 5
Food: 5
Service: 5
Stealing money off cards looked at my card to see why I couldn’t swipe again they had took 6 extra dollars off my card but my receipt says different
Food: 1
Service: 1
Burger King don't snitch 🤣🤣🤣🤣🤣
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