Calypso’s Pool Bar & Grille

Absolutely loved our stay here! We booked through a 3rd party so my reservation got mixed up but the hotel fixed it w/ no problem and the transition was very smooth. No arguing, no nothing. Everyone was nice and very helpful. Definitely recommend staying here. This is my 2nd time and will come again. Very clean rooms too.

Jonathan was the best server I’ve ever had! Jonathan made sure everything was perfect, he gave the best recommendations and was on point every step of the way. I’ve never had such a passionate and charismatic server. Wonderful time.

Atmosphere: 5

Food: 5

Service: 5

It's an open air restaurant and bar. Food was delicious. Staff was nice and friendly but disappeared a few times. Atmosphere very nice and worked well for it being outside.

Atmosphere: 5

Food: 5

Service: 4

The service was extremely slow... even to the fact that the restaurant was half full only... Service was terrible, slow, and the service brought partly the wrong food.
The waiter checked his notes and apologized for his mistakes. However, it took again a long time to get it fixed and changed...
Attention: A fixed tip of 18% is included, but it's really not deserved!

Atmosphere: 3

Food: 4

Service: 1

Outstanding food, friendly service awesome cool bar next to the pool great bartender TANA

Atmosphere: 5

Food: 5

Service: 5

Had a daiquiri here which was expensive and tasted like it had a yogurt base. I had to ask the server twice for water, no apology. Bar shouldn’t close at 10pm especially when you have a packed house of patrons that would have given you even more food and drink business.

Atmosphere: 5

Food: 4

Service: 3

We ordered the barbacoa tacos, the Jerk chicken wings, and the red snapper sandwich. My wife loved the tacos and the wings were very tasty. The snapper sandwich was extremely delicious. Our server Sara was very friendly. They charge you a $12.95 service fee on top of the tip you give the waitress. Great atmosphere, right by the pool. A bit too noisy.

Atmosphere: 5

Food: 5

Service: 4

Everything looks nice, however the ceviche was hands down the worst I ever had. Lacked salt and acidity, had poor knife cuts on the fish and vegetables, for a place charging this much both the Venetian and Calypso were wildly disappointing culinarily.

Atmosphere: 3

Food: 1

Service: 2

Great cozy food

Atmosphere: 5

Food: 5

Service: 5

Aisha and Tami were more worried about getting off their shift than taking care of guests. But why would bartenders put effort in when gratuity is already included? Would’ve loved to leave extra gratuity for Royce but then realized my check is rang under Aisha who failed to even acknowledge us after five minutes. Thanks to Royce for doing his best making our drinks while having to read the recipe book. Great personality and so engaging! Aisha was too busy having an attitude while Tami was stuffing her face with food right behind the bar..talk about major health code violation . Coming from someone who runs a restaurant, this behavior is absolutely unacceptable and I will NOT be back. Would expect more from a “top rated” hotel. Witnessed Aisha being extremely rude to a table asking for help while Tami told a coworker “he can wait a minute” instead of acknowledging the customer when there were NO other guests at the bar.

Atmosphere: 3

Service: 1

We had a fabulous few days and we will definitely be back! Amazing customer service- clean facilities- relaxing setting- all leads to a return trip very soon! This place truly makes you feel like you’re on vacation!

Great amenities & overall accommodations! 100% recommend!

Everything here is good, the drinks and the food, the place looks delicious.

Atmosphere: 5

Food: 5

Service: 5

Thanks soo much to John our server was so nice and helpful with everything we usually go every New year...this year was wonderful the pool was warm the service was great in the rooms and we're super clean...love this place....

Atmosphere: 5

Food: 5

Service: 5

My family and I had the pleasure of staying at Caribe Royale Resort in Orlando, Florida December 23, 2024-December 26, 2024. When I say that I do not have one negative thing to say about my experience, I mean it! When we arrived at the resort our doors were opened for us, and we were instantly greeted. We walked inside to a beautiful, immaculate establishment. It was not time for us to check in yet, so we left our bags with the bellhop who was extremely friendly as well, and we had breakfast at Tropicale. The staff was overly pleasant, and the food was amazing. The front desk clerk was also nice and went above and beyond while checking us in. After we checked in, staff outside called the shuttle bus for us, and they arrived in less than a minute. Our driver was very friendly and pointed out the pools, basketball court and other amenities before dropping us off at our resort. We stayed in a two-bedroom villa that was spotless! It was spacious like an apartment. Nothing to complain about with the villa. When we left the villa to go to the theme parks and other places, we had the luxury of texting for rides and again, we never waited longer than two minutes for a ride. Stadium Club was beautiful, but we did not have the opportunity to eat or drink there. Staff in The Market was extremely friendly as well. We stopped there everyday for snacks and drinks. All staff that we encountered greeted us including housekeeping and maintenance. Everyone was warm and friendly. I did end up leaving an item in the resort and did not realize it until I was on my way home and I am from the Chicagoland area. I called Caribe Royale to inform them, and I received a call right back advising that someone will check for me. I later received a call advising that my item was found, and I will be emailed instructions on how to obtain my item. The email was received within five minutes, and I received my item in about three days. Again, I do not have one complaint about this establishment. When I am in the area again, I definitely will be staying here. 10 out of 10!