We used Uber eats to get her food when I got to our hotel. It was missing items. Tried to call the store three different times with no answer. Problem was not resolved.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Baconzilla Combo
Eric Cantillo
Absolutely horrible location.
Atmosphere: 1
Food: 1
Service: 1
Glenda Clausset Rivas
Terrible experience. The service was very poor and the food was served cold. I ordered one item at the drive-thru, but when I got to the window I was given something completely different. When I pointed it out, the employee was extremely rude instead of fixing the mistake. Overall, very disappointing food and service.
Atmosphere: 1
Food: 1
Service: 1
Michael Brown
They use to be really good when they first opened, but now it's all downhill. First of all they got rid of my wife's favorite items on the menu. The Cheese Champ has been there forever. How dare they get rid of it! Then when my wife was ordering a replacement and asked for mayo on her cheeseburger, the cashier got an attitude about it. Saying it comes only one way. They are not pre-made. You can take away and add stuff. It's not that difficult. The funnel fries were soggy and hardly had any sugar on them. The burgers were dinky. No more Checkers for us. We go to Culvers instead.
Atmosphere: 1
Food: 1
Service: 1
Fernando Sanchez
I placed an order on the app for 2 burgers, a large fry, and the fried cheesecake bites.
When I got to the store and picked up my order, I noticed it wasn't complete immediately. I was missing my cheesecake bites.The woman who handed it to me did not tell me why my was not complete when she handed it to me nor that it was incomplete.
I parked and went up to the walk-up window. The young man there did inform me why my bites were missing (out of stock) and got me a substitute dessert.
However when I got home to try my food, the order was completely wrong. I got a chicken sandwich and a different burger. The ticket on my bag had my order but the contents were not correct.
Atmosphere: 3
Food: 1
Service: 2
Iris R1604
Absolutely wonderful experience, New Year’s Day!!! Lucky is absolutely amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Hot Dog, Famous Seasoned Fries
Clarissa Rivera
Wow! Ordered food around 7:48pm on 12/20 and whoever is working the drive through (a lady and a man) needs some recognition for being so LOVELY! Honestly so polite and cheerful. They said “Absolutely you can” “Happy Holidays” and the food came out in two minutes!!! Didn’t catch their names but they were amazing
S D
Got my food about midnight. 1 employee working had my food ready and was polite. I was surprised that a $5 milkshake comes in small or medium cup. Asked if this was a large hecsaid yes this is our large. I would have gotten 2 smaller options.
Atmosphere: 3
Food: 1
Service: 5
jarrod london
Avoid this restaurant at all costs!! Terrible customer service, terrible employees and nasty store!!! Safe yourself some time and go somewhere else!!!
Imagine waiting for a fresh meal and getting something that tastes like it clocked in for the lunch shift and forgot to clock out. That’s exactly what this burger was old, dry, and absolutely unfit to serve and in fact violates Code 64E-11.003(2)(a)–(d). I called to address it, and the employees attitude matched the food: stale, cold, and completely unprofessional. Hanging up on a customer instead of fixing the issue says a lot about how this place is run. The level of laziness and disrespect is unreal. If this crew put half as much energy into their food as they do into their attitude, the place might actually be worth a dime. Shut this location DOWN and take the workers with it
Atmosphere: 1
Food: 1
Service: 1
Jack Hook
Avoid this place at all cost. I ordered a number 1 combo. They got it wrong the first time. Then my burger had one way way over cooked patty and the other was raw in the middle. When I asked the girl at the window to fix it she sucked her teeth and walked away. They somebody, I'm guessing was a manager walked up opened the window and said what's your problem. I've never been so insulted. I will never go back.
Atmosphere: 2
Food: 1
Service: 1
chris hannon
👍👍👍👍👍👍👍👍😁😁😁
Atmosphere: 5
Food: 5
Service: 5
Karolyne Gonzalez
Absolutely best service I’ve ever gotten at any checkers!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
JC Fernandez
The worst service! Ordered online and received a text that my food was done. I pulled up to their online order window and for 20 minutes didn’t even get an acknowledgment from the staff of four that were inside. They were assisting a couple of customers at the walkup window and that’s it. After 20 minutes i got out of my car, went to the walk up window and told asked why they wouldn’t even go to the window. The guy looked at me like I just came out of a UFO. Gave him my name and the order was underneath a counter just sitting there getting cold. I took my food and noticed I did not get a straw for my drink. I went back to the window and the girl said nothing to me, no eye contact, nothing. The rudest person I have ever encountered. Worst part of it all, once I got home, two of the four sandwiches we had ordered were wrong. Go here at your own risk.
We used Uber eats to get her food when I got to our hotel. It was missing items. Tried to call the store three different times with no answer. Problem was not resolved.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Baconzilla Combo
Absolutely horrible location.
Atmosphere: 1
Food: 1
Service: 1
Terrible experience. The service was very poor and the food was served cold. I ordered one item at the drive-thru, but when I got to the window I was given something completely different. When I pointed it out, the employee was extremely rude instead of fixing the mistake. Overall, very disappointing food and service.
Atmosphere: 1
Food: 1
Service: 1
They use to be really good when they first opened, but now it's all downhill. First of all they got rid of my wife's favorite items on the menu. The Cheese Champ has been there forever. How dare they get rid of it! Then when my wife was ordering a replacement and asked for mayo on her cheeseburger, the cashier got an attitude about it. Saying it comes only one way. They are not pre-made. You can take away and add stuff. It's not that difficult. The funnel fries were soggy and hardly had any sugar on them. The burgers were dinky. No more Checkers for us. We go to Culvers instead.
Atmosphere: 1
Food: 1
Service: 1
I placed an order on the app for 2 burgers, a large fry, and the fried cheesecake bites.
When I got to the store and picked up my order, I noticed it wasn't complete immediately. I was missing my cheesecake bites.The woman who handed it to me did not tell me why my was not complete when she handed it to me nor that it was incomplete.
I parked and went up to the walk-up window. The young man there did inform me why my bites were missing (out of stock) and got me a substitute dessert.
However when I got home to try my food, the order was completely wrong. I got a chicken sandwich and a different burger. The ticket on my bag had my order but the contents were not correct.
Atmosphere: 3
Food: 1
Service: 2
Absolutely wonderful experience, New Year’s Day!!! Lucky is absolutely amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Hot Dog, Famous Seasoned Fries
Wow! Ordered food around 7:48pm on 12/20 and whoever is working the drive through (a lady and a man) needs some recognition for being so LOVELY! Honestly so polite and cheerful. They said “Absolutely you can” “Happy Holidays” and the food came out in two minutes!!! Didn’t catch their names but they were amazing
Got my food about midnight. 1 employee working had my food ready and was polite. I was surprised that a $5 milkshake comes in small or medium cup. Asked if this was a large hecsaid yes this is our large. I would have gotten 2 smaller options.
Atmosphere: 3
Food: 1
Service: 5
Avoid this restaurant at all costs!! Terrible customer service, terrible employees and nasty store!!! Safe yourself some time and go somewhere else!!!
Atmosphere: 1
Food: 1
Service: 1
She acted like she didn’t like her job.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Imagine waiting for a fresh meal and getting something that tastes like it clocked in for the lunch shift and forgot to clock out. That’s exactly what this burger was old, dry, and absolutely unfit to serve and in fact violates Code 64E-11.003(2)(a)–(d). I called to address it, and the employees attitude matched the food: stale, cold, and completely unprofessional. Hanging up on a customer instead of fixing the issue says a lot about how this place is run. The level of laziness and disrespect is unreal. If this crew put half as much energy into their food as they do into their attitude, the place might actually be worth a dime. Shut this location DOWN and take the workers with it
Atmosphere: 1
Food: 1
Service: 1
Avoid this place at all cost. I ordered a number 1 combo. They got it wrong the first time. Then my burger had one way way over cooked patty and the other was raw in the middle. When I asked the girl at the window to fix it she sucked her teeth and walked away. They somebody, I'm guessing was a manager walked up opened the window and said what's your problem. I've never been so insulted. I will never go back.
Atmosphere: 2
Food: 1
Service: 1
👍👍👍👍👍👍👍👍😁😁😁
Atmosphere: 5
Food: 5
Service: 5
Absolutely best service I’ve ever gotten at any checkers!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
The worst service! Ordered online and received a text that my food was done. I pulled up to their online order window and for 20 minutes didn’t even get an acknowledgment from the staff of four that were inside. They were assisting a couple of customers at the walkup window and that’s it. After 20 minutes i got out of my car, went to the walk up window and told asked why they wouldn’t even go to the window. The guy looked at me like I just came out of a UFO. Gave him my name and the order was underneath a counter just sitting there getting cold. I took my food and noticed I did not get a straw for my drink. I went back to the window and the girl said nothing to me, no eye contact, nothing. The rudest person I have ever encountered. Worst part of it all, once I got home, two of the four sandwiches we had ordered were wrong. Go here at your own risk.
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