The worst customer service, employees have a terrible attitude and the food takes forever.
Atmosphere: 1
Service: 1
Hermann Leyva
worst experience ever at a checkers. never going here again. terrible and rude service. I get that youre busy, just let me know its going to be a long time instead of ignoring me.
Service: 1
Rudy Rubio III
They need better staffing for the late night hours after a music festival lets out. Love ordering at the counter but it wasn’t a priority for staff.
Atmosphere: 3
Food: 4
Service: 3
Adrian Anderson (somanyhaterzz)
It takes alot for me to give a 1 star review cause I believe there are always situations that you can not help but by far the slowest most carefree establishment I have ever been to employees cater to drive thru customers more then pickup..even more so I had pre-ordered 30 minutes before time to find out they did not have the order ready...did not even have the menu items at hand and was forced to go to McDonald's which I despise but I got my food in less then 2 minutes with every fiber in my body do not go here for fast food.
Atmosphere: 1
Food: 1
Service: 1
Pebbles Thompson
Peanut butter no jelly type of experience. I expected better. What I wanted vs what I got..smh
Atmosphere: 1
Food: 1
Service: 2
Bobby elzie
this visit was just terrible. The service was extremely slow, even though there weren’t many customers. When I finally got my food, the fries were cold and soggy, and the burger tasted like it had been sitting out for a while. The staff didn’t seem to care much — they barely acknowledged me at the window. The drink machine was out of most options too. For the price, I expected at least fresh food and decent customer service. I won’t be coming back anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Jenny Lopez
Its INSANE. That I make an order using the app and my pick up time was 4:50pm it is now 5:21 pm and I just left there. It SHOULD not be that way. I got my food and had to wait an extra 10 minutes to even get my drinks. The 1st girl who came to the window and asked what my drinks were was wearing a sleeveless shirt DEFINITELY NOT uniform. She went in and started handling the other window as I am STILL waiting on the drinks while my food is probably already cold. 5 minutes or so after a guy came to the window and asks AGAIN what were my drinks. FINALLY I was given my drinks from the girl in the sleevless shirt. As a fast food employee myself this is UNACCEPTABLE. This location MUST do better!
Atmosphere: 1
Food: 1
Service: 1
Capatcho Asmr
Terrible customer service, I don’t know if I will ever return again. i’m not the type of person to leave reviews or complain because I’ve worked in customer service. I understand how it is and I’m generally a very nice person, but this situation rubbed me so wrong i’m still thinking about it days later. I placed a mobile order, I sat at the speaker for 15 minutes and got no response even after saying “hello” when I could literally hear her breathing through the mic. Eventually I pulled up to the other speaker and the AI told me to pull forward. The second I pulled up to the window she was standing there with my bag and handed it to me with a nasty look on her face and never said a word. When I called and left a complaint the “manager” aka the same person that gave me bad customer service called to very rudely tell me I was wrong. That I was not there for 15 mins (maybe it was 14 and a half forgive me) and that they don’t have to say anything on the speaker (I had literally got a mobile order there days before and they talked to me on the speaker) I just hung up on her because I wasn’t going to be spoken too so rudely I would rather just never give you my business again. I can understand if I misunderstood the pick up procedure and was supposed to just pull up, but then they should have just explained that to me when I could literally hear her breathing on the other end. I know she hears me saying hello. I know my order is ready because she instantly handed it to me, but she just has such a terrible attitude that it made the whole situation something it didn’t need to be, very disappointing. I hope she gets fired soon so I can start going there again.
Service: 1
Jonathan Manning
Nothing is better then checkers.
Atmosphere: 5
Food: 5
Service: 5
Matthew Cooper
Helpful and friendly staff, food was hot and order was correct
The employees are kind of mean and when you ask for a bagg to carry your food, the employees get mad or disappointed. Like me, I am always riding my bike and need a bagg to carry my food home, and everytime I ask for a bagg to go, the employees get disappointed or mean. All checkers need more helpful employees with a better altitude.
Atmosphere: 1
Food: 5
Service: 1
Conversations over Cocktails!
If you just used to pulling up and getting your food at the window. Don't go here you got a backup to the red post. Then pull around to the other side because something going on with the timer which I shouldn't know anything about because I don't work there. I'm just trying to get my food manager and staff member got mad because I don't want to pull to the other side to get my food for their timers sake. Then the manager wanted to explain to me about their timers therefore your benefit. I don't need to know anything about a timer.
Atmosphere: 1
Food: 3
Service: 1
Kae Montana
Stood at the window at this location with four other people today for 30 minutes and was not acknowledged one time by the staff. The other three people ended up walking away, but I was picking up a delivery order and ended up waiting another 20 minutes. The staff is irritated and looks like they were understaffed. Not a great experience and I’m not sure of why they are marking orders complete and ready for pick up when the orders have not even started. Very big inconvenience
Atmosphere: 1
Food: 1
Service: 1
Hazelle CBD
Spent 10 mins waiting to place my order. Spent another 5-8 to pay for the order only to be told at the window that they are only taking cash why was that not mentioned at the intercom!? Something strange is happening at this check is there they got to be pocketing money. This is my last time coming to this checkers.
Alba Love
They got my order together pretty fast It was hot, fresh & perfect. The overnight workers were kind & respectful.
The worst customer service, employees have a terrible attitude and the food takes forever.
Atmosphere: 1
Service: 1
worst experience ever at a checkers. never going here again. terrible and rude service. I get that youre busy, just let me know its going to be a long time instead of ignoring me.
Service: 1
They need better staffing for the late night hours after a music festival lets out. Love ordering at the counter but it wasn’t a priority for staff.
Atmosphere: 3
Food: 4
Service: 3
It takes alot for me to give a 1 star review cause I believe there are always situations that you can not help but by far the slowest most carefree establishment I have ever been to employees cater to drive thru customers more then pickup..even more so I had pre-ordered 30 minutes before time to find out they did not have the order ready...did not even have the menu items at hand and was forced to go to McDonald's which I despise but I got my food in less then 2 minutes with every fiber in my body do not go here for fast food.
Atmosphere: 1
Food: 1
Service: 1
Peanut butter no jelly type of experience. I expected better. What I wanted vs what I got..smh
Atmosphere: 1
Food: 1
Service: 2
this visit was just terrible. The service was extremely slow, even though there weren’t many customers. When I finally got my food, the fries were cold and soggy, and the burger tasted like it had been sitting out for a while. The staff didn’t seem to care much — they barely acknowledged me at the window. The drink machine was out of most options too. For the price, I expected at least fresh food and decent customer service. I won’t be coming back anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Its INSANE. That I make an order using the app and my pick up time was 4:50pm it is now 5:21 pm and I just left there. It SHOULD not be that way. I got my food and had to wait an extra 10 minutes to even get my drinks. The 1st girl who came to the window and asked what my drinks were was wearing a sleeveless shirt DEFINITELY NOT uniform. She went in and started handling the other window as I am STILL waiting on the drinks while my food is probably already cold. 5 minutes or so after a guy came to the window and asks AGAIN what were my drinks. FINALLY I was given my drinks from the girl in the sleevless shirt.
As a fast food employee myself this is UNACCEPTABLE. This location MUST do better!
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service, I don’t know if I will ever return again. i’m not the type of person to leave reviews or complain because I’ve worked in customer service. I understand how it is and I’m generally a very nice person, but this situation rubbed me so wrong i’m still thinking about it days later. I placed a mobile order, I sat at the speaker for 15 minutes and got no response even after saying “hello” when I could literally hear her breathing through the mic. Eventually I pulled up to the other speaker and the AI told me to pull forward. The second I pulled up to the window she was standing there with my bag and handed it to me with a nasty look on her face and never said a word. When I called and left a complaint the “manager” aka the same person that gave me bad customer service called to very rudely tell me I was wrong. That I was not there for 15 mins (maybe it was 14 and a half forgive me) and that they don’t have to say anything on the speaker (I had literally got a mobile order there days before and they talked to me on the speaker) I just hung up on her because I wasn’t going to be spoken too so rudely I would rather just never give you my business again. I can understand if I misunderstood the pick up procedure and was supposed to just pull up, but then they should have just explained that to me when I could literally hear her breathing on the other end. I know she hears me saying hello. I know my order is ready because she instantly handed it to me, but she just has such a terrible attitude that it made the whole situation something it didn’t need to be, very disappointing. I hope she gets fired soon so I can start going there again.
Service: 1
Nothing is better then checkers.
Atmosphere: 5
Food: 5
Service: 5
Helpful and friendly staff, food was hot and order was correct
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
The employees are kind of mean and when you ask for a bagg to carry your food, the employees get mad or disappointed. Like me, I am always riding my bike and need a bagg to carry my food home, and everytime I ask for a bagg to go, the employees get disappointed or mean. All checkers need more helpful employees with a better altitude.
Atmosphere: 1
Food: 5
Service: 1
If you just used to pulling up and getting your food at the window. Don't go here you got a backup to the red post. Then pull around to the other side because something going on with the timer which I shouldn't know anything about because I don't work there. I'm just trying to get my food manager and staff member got mad because I don't want to pull to the other side to get my food for their timers sake. Then the manager wanted to explain to me about their timers therefore your benefit. I don't need to know anything about a timer.
Atmosphere: 1
Food: 3
Service: 1
Stood at the window at this location with four other people today for 30 minutes and was not acknowledged one time by the staff. The other three people ended up walking away, but I was picking up a delivery order and ended up waiting another 20 minutes. The staff is irritated and looks like they were understaffed. Not a great experience and I’m not sure of why they are marking orders complete and ready for pick up when the orders have not even started. Very big inconvenience
Atmosphere: 1
Food: 1
Service: 1
Spent 10 mins waiting to place my order. Spent another 5-8 to pay for the order only to be told at the window that they are only taking cash why was that not mentioned at the intercom!? Something strange is happening at this check is there they got to be pocketing money. This is my last time coming to this checkers.
They got my order together pretty fast
It was hot, fresh & perfect. The overnight workers were kind & respectful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Fries, Burger
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