Chipotle Mexican Grill

12278 Narcoossee Rd, Orlando
(407) 313-2375

Recent Reviews

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John Glynn

Permanent marker gets on the food!

Atmosphere: 1

Food: 1

Service: 1

Justaguy

The worst Chipotle I've been to. Portions are a joke and customer service is terrible.

SilencedMatrix (Sauro)

Double steak and they give you almost nothing. Just opened to this. Need new management as they don’t care and do a horrible job here. Take money elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Jacob Barnett

Always a disappointment never a good portion

Atmosphere: 1

Food: 1

Service: 1

Gustavo Rodriguez Breff

The best salad option...

Atmosphere: 5

Food: 5

Service: 5

Sofia Sanchez

I regularly get food from Chipotle, and I’m not usually the type to leave reviews. However, today I felt compelled to give a 5-star review for Sebastian. Despite a long line, he remained kind and cheerful, with a smile on his face the entire time. It's so common for people to point out bad experiences, but exceptional service like his deserves to be recognized. Great job, Sebastian—keep it up!👏⭐⭐🌟⭐⭐

Atmosphere: 5

Food: 5

Service: 5

Alexis Lorenzo

The food tasted great at the moment, but I urge management to ensure proper food handling practices are being followed. Unfortunately, I became ill with severe stomach discomfort, nausea, and diarrhea after eating here.

Yesterday, all I had to eat was eggs and coffee in the morning, and for dinner, I chose a bowl from Chipotle. This morning, I woke up feeling extremely unwell. It’s possible that ingredients like lettuce, tomatoes, or meats were not handled or cleaned properly, leading to potential contamination with bacteria like E. coli, Salmonella, or Norovirus.

I hope this feedback encourages better food safety protocols to prevent similar issues for other customers.

Atmosphere: 3

Food: 1

Service: 1

Steven Astacio

Horrible customer service. The female did not know the average size to a burrito are they not trained at this location. Some one tell me is this the average look to a burrito? Did they start squeezing your meals for 15.00? Horrible location.

Atmosphere: 1

Food: 1

Service: 1

Matheus Oliveira

Have been going to this Chipotle since it opened. I used to go twice, sometimes three times a week, but I have decided to never go again.

Prices are increasing and portions are getting smaller. Today, I was given the smallest portion I never had in Chipotle and I was almost charged for double. Myself, many other customers, and the employees, everybody is disappointed with the declined of this Chipotle.

Is sad to see a business that doesn’t respect their loyal customers. Nobody working there smiles anymore. They are getting stricter rules and are also not getting anything positive from that.

As a business owner myself, I understand having to make changes in order to adapt to the economy. But during all of tough economic times, I know who was my loyal customer base and I am forever grateful for them. Unfortunately this Chipotle is not grateful for any customer and neither for any of their employees.

Don’t recommend this Chipotle to anyone.

Tom A (Tom the Traveler.)

Line was smooth and quick service. Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Adriana Janelle

If you are planning to order uber eat etc dont even waste your money here. I ordered here like 4 times due to rush and ALWAYS needs to go back because they mess up the order...

Atmosphere: 1

Food: 1

Service: 1

Pierre Dizzle

Horrible! came for the Boorito promo on Halloween but was criticized by cashier for not wearing a ‘costume.’ Then, the cashier refused to accept my rewards card to scan and says I will need to enter receipt online?? Borrito promo is a scam

Atmosphere: 1

Food: 3

Service: 1

Edwin Ortiz

You guys are Awesome 😎
Be blessed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rice Bowl

Nick Sweeney

I am regular at Chipotle but this location is awful and I will not eat here anymore. Management is very cheap and the proportion sizes are extremely small. I’ve been ordering to go and I’m always shocked at how little food my family receives. I recommend going elsewhere.

Atmosphere: 3

Food: 1

Service: 1

Eric

The person making my order didn't listen and nearly messed it up on the second attempt today if I hadn't apoken up. The building is being worked on, so there's plywood for walls and the cashier was kind of rude.

Atmosphere: 1

Food: 2

Service: 1

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