This Chipotle was actually doing good for a while with me but what I saw yesterday was very disturbing. I'm mad for not getting the picture. And it drives me crazy. The Chipotle doesn't put name tags on their employees . But I went to pick up my online order And there was a older African American gentleman gray scruffy beard skinnier maybe 5'9. But he would walk over from the employee section where everyone's cooking and eat chips over the counter where we were all waiting for our online order. He would leave the chips on the customer's table so it was another table that customers can't use but he would take breaks from doing his job and go eat the chips with his bare hands. And then I watched him go and make a quesadilla with his bare hands without washing them after he was eating the chips and touched the quesadilla with his bare hands not putting a glove on. It's just disgusting. Other employees saw it but nobody says anything. Someone needs to be a leader and say something to him. For all I know he could be the manager. Hi, how can we
FourSparks29
Customer service was awful, there was trash everywhere, the food portions were about half of what they are at other locations and there were roaches crawling all over the place. This was quite possibly the worst Chipotle I’ve ever had the displeasure of going to.
Atmosphere: 1
Food: 1
Service: 1
shaun m
I go to chipotle probably too much and I love this restaurant, this location in particular…, though I recently got a server who put less chicken on my taco, then I could hold two fingers. When I tried to ask nicely for more, he put literally a single piece of chicken on top of that. The food and service here are normally great, but that guy’s been the same disgruntled dude the past few times I walked in.
Atmosphere: 4
Food: 4
Service: 1
Sleepz Royal (Queen)
Absolutely horrible how do you go chipotle and they’re out of chips out of salad dressing and then now they have new hours open till 11 and they don’t have no food like what’s going on chipotle chipotle you guys suck and no chicken!!!!
RicewSalt
So I’ve came to this location two times prior and had zero issues. Employees were great. This particular day I had placed an order over uber eats for me to come in and pick up. Worked a long shift as a server myself. I come into the store to pickup my OWN uber order and the older Hispanic gentleman behind the counter was confused looking for my bag. Then told me someone came to pickup my order. I was confused cuz I had placed my own order so how could someone pick it up? So I had told him oh that’s weird I placed a pickup order tho. This is my order. So a woman came over and I explained the situation to her. She said if it’s a delivery they can’t remake it. If it’s personal they have to. Well it was a personal order. He started making my bowl than told me in a very rude tone “someone is probably halfway to your house right now with your order. But I’ll remake it for you anyway” so yea that kinda ticked me off. As soon as he said that the woman came out from the back and told him yes her gmail is in there you have to remake it. Working in a restaurant ik how uber orders work. You have to hand the uber driver or person their order and watch them mark it off on their phone. Sometimes mistakes happen and people can get the wrong bag and a mixup happens but hey it happens. I had showed him my phone screen and told him oh no this is my order this is my name. You can see right here on the screen it says pickup. It’s my order. He didn’t say anything and grabbed the rice spoon. I gave him my order and he aggressively threw everything into my bowl. He hit the guacamole spoon so hard it spilled out of my bowl. When he was finished and put the lid on he threw my order across the counter n it slide across it. Then threw my other bowl on top of it. Grabbed the bag and aggressively winded it opened and dropped my bowls in the bag. I work down the street from this place so it’s conviene for me to go in after my shift. But not anymore. It’s not my fault you guys got the orders mixed up and gave someone my order. That elder Hispanic man was extremely rude and because of this interaction I will not be returning again. I was so frustrated I forgot to tell him to add queso to my order so I ended up paying for queso that I didn’t get.
Atmosphere: 1
Food: 2
Service: 1
Jack Nelson
Incredibly slow there, always a long line so i ordered ahead over 30 minutes in advance still wasn’t ready when i got there took 25 minutes after they said it would be ready for it to be done. They also had no forks in the lobby only knifes so guess im eating my bowl with my hands. Don’t come to this location if you’re in a rush.
Atmosphere: 4
Food: 3
Service: 1
Jason Ekonomakos
Ordered takeout. Been to a few Chipotle's around the area, I ordered double chicken, the burritos itself was small, and had as much chicken as a regular burrito at the other Chipotle's. Wouldn't recommend
Atmosphere: 4
Food: 2
Service: 5
Vic Salinas 2
Always the
Atmosphere: 5
Food: 5
Service: 5
Keymani G
Ask for a tortilla & they gave me a tortilla with green product on it 🤢. The lady doing it seen the stuff on it because when I looked at her she quickly closed it after seeing me but I hadn’t see nothing til I got home
Atmosphere: 1
Food: 1
Service: 1
GK GK
My total was $26. I said can I use my points to get the chips for free. “Yes, your total is $27”. Why I asked. “I really don’t know”. I said I don’t want to pay more to get free chips. “Ok. Your new total is $22”. Glad I’m not a shareholder! Serious training and control issues.
Was served half the amount of food I would've gotten at other Chipotle's for the same price. Not coming back here.
Atmosphere: 2
Food: 2
Service: 1
Ross
Worst one in the area by far. Both when dining in and ordering for delivery.
Atmosphere: 1
Food: 1
Service: 1
Nick Vergo
Ordered in advance for a 12:30 pick up and sat in their drive through lane till 1:08 waiting on my food. You would think that they wouldn’t run out of steak which goes in a lot of bowls but somehow they didn’t have it prepared already. Don’t use the drive through…and I found a black and grey hair in my food
Atmosphere: 1
Food: 2
Service: 1
michelle summers
I would like to thank the employees that work at this Chipotle. Me my daughter and grand daughter love eating at Chipotle but do not like cilantro. Some other locations are very rude when we ask for plain white rice. At this location they never have s problem with it and are very sweet especially the young man named Lawrence. Merry Christmas and please give Lawrence a raise he deserves it!!
Atmosphere: 5
Food: 5
Service: 5
Michelle Flores
So order through Uber eats and my order got stolen and y’all couldn’t made me another one? That is the most unprofessional service and y’all need to pay more attention. Will never order from you again.
This Chipotle was actually doing good for a while with me but what I saw yesterday was very disturbing. I'm mad for not getting the picture. And it drives me crazy. The Chipotle doesn't put name tags on their employees . But I went to pick up my online order And there was a older African American gentleman gray scruffy beard skinnier maybe 5'9. But he would walk over from the employee section where everyone's cooking and eat chips over the counter where we were all waiting for our online order. He would leave the chips on the customer's table so it was another table that customers can't use but he would take breaks from doing his job and go eat the chips with his bare hands. And then I watched him go and make a quesadilla with his bare hands without washing them after he was eating the chips and touched the quesadilla with his bare hands not putting a glove on. It's just disgusting. Other employees saw it but nobody says anything. Someone needs to be a leader and say something to him. For all I know he could be the manager. Hi, how can we
Customer service was awful, there was trash everywhere, the food portions were about half of what they are at other locations and there were roaches crawling all over the place. This was quite possibly the worst Chipotle I’ve ever had the displeasure of going to.
Atmosphere: 1
Food: 1
Service: 1
I go to chipotle probably too much and I love this restaurant, this location in particular…, though I recently got a server who put less chicken on my taco, then I could hold two fingers. When I tried to ask nicely for more, he put literally a single piece of chicken on top of that. The food and service here are normally great, but that guy’s been the same disgruntled dude the past few times I walked in.
Atmosphere: 4
Food: 4
Service: 1
Absolutely horrible how do you go chipotle and they’re out of chips out of salad dressing and then now they have new hours open till 11 and they don’t have no food like what’s going on chipotle chipotle you guys suck and no chicken!!!!
So I’ve came to this location two times prior and had zero issues. Employees were great. This particular day I had placed an order over uber eats for me to come in and pick up. Worked a long shift as a server myself. I come into the store to pickup my OWN uber order and the older Hispanic gentleman behind the counter was confused looking for my bag. Then told me someone came to pickup my order. I was confused cuz I had placed my own order so how could someone pick it up? So I had told him oh that’s weird I placed a pickup order tho. This is my order. So a woman came over and I explained the situation to her. She said if it’s a delivery they can’t remake it. If it’s personal they have to. Well it was a personal order. He started making my bowl than told me in a very rude tone “someone is probably halfway to your house right now with your order. But I’ll remake it for you anyway” so yea that kinda ticked me off. As soon as he said that the woman came out from the back and told him yes her gmail is in there you have to remake it. Working in a restaurant ik how uber orders work. You have to hand the uber driver or person their order and watch them mark it off on their phone. Sometimes mistakes happen and people can get the wrong bag and a mixup happens but hey it happens. I had showed him my phone screen and told him oh no this is my order this is my name. You can see right here on the screen it says pickup. It’s my order. He didn’t say anything and grabbed the rice spoon. I gave him my order and he aggressively threw everything into my bowl. He hit the guacamole spoon so hard it spilled out of my bowl. When he was finished and put the lid on he threw my order across the counter n it slide across it. Then threw my other bowl on top of it. Grabbed the bag and aggressively winded it opened and dropped my bowls in the bag. I work down the street from this place so it’s conviene for me to go in after my shift. But not anymore. It’s not my fault you guys got the orders mixed up and gave someone my order. That elder Hispanic man was extremely rude and because of this interaction I will not be returning again. I was so frustrated I forgot to tell him to add queso to my order so I ended up paying for queso that I didn’t get.
Atmosphere: 1
Food: 2
Service: 1
Incredibly slow there, always a long line so i ordered ahead over 30 minutes in advance still wasn’t ready when i got there took 25 minutes after they said it would be ready for it to be done. They also had no forks in the lobby only knifes so guess im eating my bowl with my hands. Don’t come to this location if you’re in a rush.
Atmosphere: 4
Food: 3
Service: 1
Ordered takeout. Been to a few Chipotle's around the area, I ordered double chicken, the burritos itself was small, and had as much chicken as a regular burrito at the other Chipotle's. Wouldn't recommend
Atmosphere: 4
Food: 2
Service: 5
Always the
Atmosphere: 5
Food: 5
Service: 5
Ask for a tortilla & they gave me a tortilla with green product on it 🤢. The lady doing it seen the stuff on it because when I looked at her she quickly closed it after seeing me but I hadn’t see nothing til I got home
Atmosphere: 1
Food: 1
Service: 1
My total was $26. I said can I use my points to get the chips for free. “Yes, your total is $27”. Why I asked. “I really don’t know”. I said I don’t want to pay more to get free chips. “Ok. Your new total is $22”. Glad I’m not a shareholder! Serious training and control issues.
Restaurantji Recommends
Was served half the amount of food I would've gotten at other Chipotle's for the same price. Not coming back here.
Atmosphere: 2
Food: 2
Service: 1
Worst one in the area by far. Both when dining in and ordering for delivery.
Atmosphere: 1
Food: 1
Service: 1
Ordered in advance for a 12:30 pick up and sat in their drive through lane till 1:08 waiting on my food. You would think that they wouldn’t run out of steak which goes in a lot of bowls but somehow they didn’t have it prepared already. Don’t use the drive through…and I found a black and grey hair in my food
Atmosphere: 1
Food: 2
Service: 1
I would like to thank the employees that work at this Chipotle. Me my daughter and grand daughter love eating at Chipotle but do not like cilantro. Some other locations are very rude when we ask for plain white rice. At this location they never have s problem with it and are very sweet especially the young man named Lawrence. Merry Christmas and please give Lawrence a raise he deserves it!!
Atmosphere: 5
Food: 5
Service: 5
So order through Uber eats and my order got stolen and y’all couldn’t made me another one? That is the most unprofessional service and y’all need to pay more attention. Will never order from you again.
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