I LOVE the Simpsons we had to try Cletus' last year when we were at Universal. The whole area is like stepping into "The Simpsons" It was actually pretty yummy a year ago. We went back this year, and it was disappointing. The food was not nearly as good as it was. The guy behind the counter definitely looked like he was over his job. Probably won't go back the next time we hit the park.
Alex Jarosz
Fried chicken is Horrible. Over cooked and over seasoned.
Atmosphere: 1
Food: 1
Service: 2
KHALED AWAWDA
Nice sandwich for meI can’t judge them from first timeNice costumer service alsoVegetarian options: They have some stuffDietary restrictions: Nice food more better from Macdonald foodParking: Big parkingKid-friendliness: Nice peopleWheelchair accessibility: They have access
As an immersive exhibit showcasing everything Simpsons, this is 5 stars. As a restaurant serving quality food, this is only 1 star. Wait time is very long; just like the rides, you have to wait to be let in to order your food. Choices here are plenty since they combined krusty burger with cletus's chicken shack and the frying dutchman. But what's the point of choices when they all taste awful and overly salted? I suggest you go somewhere else to fuel up rather than throw your money down the trash here.
Atmosphere: 5
Food: 1
Service: 3
Liyang S.
As an immersive exhibit showcasing everything Simpsons, this is 5 stars. As a restaurant serving quality food, this is only 1 star. Wait time is very long; just like the rides, you have to wait to be let in to order your food. Choices here are plenty since they combined krusty burger with cletus's chicken shack and the frying dutchman. But what's the point of choices when they all taste awful and overly salted? I suggest you go somewhere else to fuel up rather than throw your money down the trash here.
Collin Land
Slowest line I’ve ever been in. You would think they would have the system down. It’s literal fast food. Besides that staff is great and friendly but management can suck 1. Get better nerds
Lukas Ruesch
Worst food in the whole park. I had the chicken waffle sandwich combo with milkshake. The waffles and chicken were dry as dust and almost inedible. I had to eat the milkshake with a spoon because the paper straws were completely useless. Fortunately, the waffles were still edible when dipped in the milkshake. So better to go somewhere else!
Atmosphere: 1
Food: 1
Service: 1
Jessica Harris (the_saiyan_mermaid)
Where the hell was management here?? I saw 4 employees just sitting in a clump talking- none of the napkin dispensers were filled, silverware and condiments were low on stock. These kids clearly work the floor, but didn’t even manage to try stocking something till I asked. Turns out they never restocked, they just took a napkin package out, opened it and asked me to take some from his hands- what a lazy employee.There also were no trays for the food we ordered. The chicken and waffle sandwich was nasty! The waffles portion was cold and the chicken itself was average- the only thing decently fresh were the tomatoes and lettuce for the sandwich. Tator tots were fresh, but if they can serve out of the so called food warmer they will- which the majority of the food was lukewarm at best.This place needs a makeover, or new management because it’s absolute trash! You deserve your low park ratings for sure. Stay away from this place!
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Chicken and Waffle Sandwich
Xin Qian
The food are great, fresh and hot. The potato bite are garlicky taste and crispy in texture. Chicken fried in a balance way. However the cafteria are so crowded, so many people are taken seat wating for family or friend to bring the food up without having a food. Pretty annoying to to looking around and getting a seat.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken and Waffle Sandwich, Chicken Arms
M. Q.
It is fast food , not much to say. Long line to order. Not impressed by the chicken waffle sandwich or the chicken wings but if hungry and looking for inexpensive food then this place will solve that problem.
Everything was precooked, slightly cold and the chicken wasn’t even that good. Nothing special. Moving on
jennyfer promi
Chicken and waffle juste mangeable moins pire que le Krusty burger . Ambiance plus que ressemblant à la série(Translated by Google)Chicken and waffle just edible less worse than the Krusty burger. Atmosphere more than resembling the series
Michael Gramstorff
This is the absolute worst set up for getting food, the line for this microwaved garbage is longer than most rides, the worst/slowest staff ever
Cameron Gocke
It is a comfortable place to sit down but the food is terrible. The burger is bad, the chicken and waffle sandwich is basically inedible. The staff is also moving at a glacial pace while customers are lined up waiting for any kind of acknowledgement. Theme park food is usually not anything to write home about, but this place is remarkably bad.
Atmosphere: 3
Food: 1
Service: 1
Ben Y.
It's basically a mall food court chicken sandwich place. After eating this you will be really sad that it wasn't Chick fil A instead... but it's not the worst option at Universal. If you want the novelty of eating at a "Simpsons" restaurant then go for it... but honestly the turkey leg at the Jurassic park area or the fish and chips at The Three Broomsticks/Leaky Cauldron would be better options
I LOVE the Simpsons we had to try Cletus' last year when we were at Universal. The whole area is like stepping into "The Simpsons" It was actually pretty yummy a year ago. We went back this year, and it was disappointing. The food was not nearly as good as it was. The guy behind the counter definitely looked like he was over his job. Probably won't go back the next time we hit the park.
Fried chicken is Horrible. Over cooked and over seasoned.
Atmosphere: 1
Food: 1
Service: 2
Nice sandwich for meI can’t judge them from first timeNice costumer service alsoVegetarian options: They have some stuffDietary restrictions: Nice food more better from Macdonald foodParking: Big parkingKid-friendliness: Nice peopleWheelchair accessibility: They have access
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken and Waffle Sandwich, Sandwich, Chicken & Waffle Sandwich, Chicken Sandwich, Chicken & Waffle
As an immersive exhibit showcasing everything Simpsons, this is 5 stars. As a restaurant serving quality food, this is only 1 star. Wait time is very long; just like the rides, you have to wait to be let in to order your food. Choices here are plenty since they combined krusty burger with cletus's chicken shack and the frying dutchman. But what's the point of choices when they all taste awful and overly salted? I suggest you go somewhere else to fuel up rather than throw your money down the trash here.
Atmosphere: 5
Food: 1
Service: 3
As an immersive exhibit showcasing everything Simpsons, this is 5 stars. As a restaurant serving quality food, this is only 1 star. Wait time is very long; just like the rides, you have to wait to be let in to order your food. Choices here are plenty since they combined krusty burger with cletus's chicken shack and the frying dutchman. But what's the point of choices when they all taste awful and overly salted? I suggest you go somewhere else to fuel up rather than throw your money down the trash here.
Slowest line I’ve ever been in. You would think they would have the system down. It’s literal fast food. Besides that staff is great and friendly but management can suck 1. Get better nerds
Worst food in the whole park. I had the chicken waffle sandwich combo with milkshake. The waffles and chicken were dry as dust and almost inedible. I had to eat the milkshake with a spoon because the paper straws were completely useless. Fortunately, the waffles were still edible when dipped in the milkshake. So better to go somewhere else!
Atmosphere: 1
Food: 1
Service: 1
Where the hell was management here?? I saw 4 employees just sitting in a clump talking- none of the napkin dispensers were filled, silverware and condiments were low on stock. These kids clearly work the floor, but didn’t even manage to try stocking something till I asked. Turns out they never restocked, they just took a napkin package out, opened it and asked me to take some from his hands- what a lazy employee.There also were no trays for the food we ordered. The chicken and waffle sandwich was nasty! The waffles portion was cold and the chicken itself was average- the only thing decently fresh were the tomatoes and lettuce for the sandwich. Tator tots were fresh, but if they can serve out of the so called food warmer they will- which the majority of the food was lukewarm at best.This place needs a makeover, or new management because it’s absolute trash! You deserve your low park ratings for sure. Stay away from this place!
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Chicken and Waffle Sandwich
The food are great, fresh and hot. The potato bite are garlicky taste and crispy in texture. Chicken fried in a balance way. However the cafteria are so crowded, so many people are taken seat wating for family or friend to bring the food up without having a food. Pretty annoying to to looking around and getting a seat.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken and Waffle Sandwich, Chicken Arms
It is fast food , not much to say. Long line to order. Not impressed by the chicken waffle sandwich or the chicken wings but if hungry and looking for inexpensive food then this place will solve that problem.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Everything was precooked, slightly cold and the chicken wasn’t even that good. Nothing special. Moving on
Chicken and waffle juste mangeable moins pire que le Krusty burger . Ambiance plus que ressemblant à la série(Translated by Google)Chicken and waffle just edible less worse than the Krusty burger. Atmosphere more than resembling the series
This is the absolute worst set up for getting food, the line for this microwaved garbage is longer than most rides, the worst/slowest staff ever
It is a comfortable place to sit down but the food is terrible. The burger is bad, the chicken and waffle sandwich is basically inedible. The staff is also moving at a glacial pace while customers are lined up waiting for any kind of acknowledgement. Theme park food is usually not anything to write home about, but this place is remarkably bad.
Atmosphere: 3
Food: 1
Service: 1
It's basically a mall food court chicken sandwich place. After eating this you will be really sad that it wasn't Chick fil A instead... but it's not the worst option at Universal. If you want the novelty of eating at a "Simpsons" restaurant then go for it... but honestly the turkey leg at the Jurassic park area or the fish and chips at The Three Broomsticks/Leaky Cauldron would be better options