The worst cold stone the employees are very rude in they give you bad services also their prices are higher than other locations if I can give a zero I would also the waffle bowls are not fresh just avoid this
Atmosphere: 1
Food: 1
Service: 1
Valencia Suprice
Clean and Quick service
Jessie
Very rude staff, especially the girl she just seemed very annoyed by customers. Extremely over priced.!
Vincent Paige
Great customer service everything looked clean and sanitary! ☝?
Atmosphere: 5
Food: 5
Service: 5
Nicole B.
This cold stone location has awful service. The staff has young ladies who are very rude and careless. If you really want cold stone ice cream I recommend you go to a different location. It's not worth the hassle and disrespect!
Jenniffer Figueroa
I went to make my purchase and today's two employees were preparing things with attitudes, without being polite at all, especially the EMI cashier who has no manners at all. I hope that the manager takes action on the matter and gives him training so that he can at least say Hello, good night, and thank you, I don't think he will return to this establishment
When I first walked in, I was a little bit shocked on how much room there was up at the front with only three tables. It was very quiet and it took a while for someone to come and assist me because they were busy making ice cream in the back which is understandable. I asked for a love it cake batter shake and I got a like it size so I'm not sure if she heard me wrong because it could be an honest mistake, but I ended up with a smaller shake which kind of sucks. Honestly, the shake is not worth the price. I don't know if it has changed in price or not but it's almost 9 dollars for a small shake and it's not anything special.Overall though, the place is really nice and clean, so no complaints on that side
Deen C
7/27/23 8:30pmFood:- whatever size you think you want, size down. I realized half way through my medium waffle bowl that a small would have been better.- Cheesecake ice cream: great ??- The waffle bowl was a bit tough to break, probably good for waffle cone purposes so it won’t get soggy and allow melted ice cream to pour out.Service:- I came an hour and 30 mins before they closed. I wish I would have came earlier. The service would have probably been better.- There were three people in front of me, no one behind me. The staff seemed to be in a rush. Maybe to start closing tasks.- I wish they had a menu for the toppings. They are laid out at next to the cashier and it’s hard to see with others in line, so if you haven’t been there before (like I) it’s really awkward when the server asks you for your choices and you have no idea.- By the time I could actually see the topping choices, the server passed the bowl onto the cashier. I saw they were in a rush so I just left it as is instead of asking to add things.- I had planned to eat the bowl inside (didn’t take long to eat) but my mind quickly changed. They started sweeping and stacking the chairs (they didn’t close for another hour). They even pulled the chairs from the table I was sitting at and stacked them. So, I got up and added my chair to the stack before leaving.Service wasn’t terrible, but it wasn’t great. I thought an hour and a half would be far enough from closing but it wasn’t.
Antonio H
Just to taste a mint + coconut ice creamAlways better than last time!
Kat Verge
In the place i’m from, we don’t have a cold stone. I didn’t know what to expect. thought it would be just regular icecream.this icecream is the best icecream i’ve ever tasted.
Amanda C.
La tienda está excelente, los helados estaban buenísimos.
Very good customer service one girl with short curly hair took good care of the situation with wrong sizing best cold stone
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cotton Candy
The agent said her name was T her attitude was very bad.Her personality and customer service was very poor.
Atmosphere: 3
Food: 4
Service: 1
Went there and the service was good and ice cream was immaculate I was surprised at how good the price was.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Stone, Customized Ice Cream Cake
amazing service and it tasted great.
Atmosphere: 4
Food: 5
Service: 5
The worst cold stone the employees are very rude in they give you bad services also their prices are higher than other locations if I can give a zero I would also the waffle bowls are not fresh just avoid this
Atmosphere: 1
Food: 1
Service: 1
Clean and Quick service
Very rude staff, especially the girl she just seemed very annoyed by customers. Extremely over priced.!
Great customer service everything looked clean and sanitary! ☝?
Atmosphere: 5
Food: 5
Service: 5
This cold stone location has awful service. The staff has young ladies who are very rude and careless. If you really want cold stone ice cream I recommend you go to a different location. It's not worth the hassle and disrespect!
I went to make my purchase and today's two employees were preparing things with attitudes, without being polite at all, especially the EMI cashier who has no manners at all. I hope that the manager takes action on the matter and gives him training so that he can at least say Hello, good night, and thank you, I don't think he will return to this establishment
Restaurantji Recommends
When I first walked in, I was a little bit shocked on how much room there was up at the front with only three tables. It was very quiet and it took a while for someone to come and assist me because they were busy making ice cream in the back which is understandable. I asked for a love it cake batter shake and I got a like it size so I'm not sure if she heard me wrong because it could be an honest mistake, but I ended up with a smaller shake which kind of sucks. Honestly, the shake is not worth the price. I don't know if it has changed in price or not but it's almost 9 dollars for a small shake and it's not anything special.Overall though, the place is really nice and clean, so no complaints on that side
7/27/23 8:30pmFood:- whatever size you think you want, size down. I realized half way through my medium waffle bowl that a small would have been better.- Cheesecake ice cream: great ??- The waffle bowl was a bit tough to break, probably good for waffle cone purposes so it won’t get soggy and allow melted ice cream to pour out.Service:- I came an hour and 30 mins before they closed. I wish I would have came earlier. The service would have probably been better.- There were three people in front of me, no one behind me. The staff seemed to be in a rush. Maybe to start closing tasks.- I wish they had a menu for the toppings. They are laid out at next to the cashier and it’s hard to see with others in line, so if you haven’t been there before (like I) it’s really awkward when the server asks you for your choices and you have no idea.- By the time I could actually see the topping choices, the server passed the bowl onto the cashier. I saw they were in a rush so I just left it as is instead of asking to add things.- I had planned to eat the bowl inside (didn’t take long to eat) but my mind quickly changed. They started sweeping and stacking the chairs (they didn’t close for another hour). They even pulled the chairs from the table I was sitting at and stacked them. So, I got up and added my chair to the stack before leaving.Service wasn’t terrible, but it wasn’t great. I thought an hour and a half would be far enough from closing but it wasn’t.
Just to taste a mint + coconut ice creamAlways better than last time!
In the place i’m from, we don’t have a cold stone. I didn’t know what to expect. thought it would be just regular icecream.this icecream is the best icecream i’ve ever tasted.
La tienda está excelente, los helados estaban buenísimos.