Quick service, tasty food.I love that they have the easy order kiosks, helped me to skip the line.Only issue was that it wasn’t clear to me when my drink was ready and I had to go a little upstream in the line to get it.Breakfast sandwich was delicious.Gotta love done good Dunkin Midnight and tasty eats to power you through the morning!
Atmosphere: 4
Food: 5
Service: 4
Jair Vargas
Terrible service, they don't know how to take an order and the waiting time is very long.
Hi , I just had an INCREDIBLY DISRESPECTFUL interaction with one of the most unprofessional employees in your organization. He blatantly called me an IDIOT and then when I asked EXCUSE ME what did you say to me ? He told me i need to get smarter and learn how to use the booth machine that’s is in front of the Dunkin’ Donuts. I immediately requested for an a manager and guess who it was MR ARDVIn. The same one that called me a IDIOT. You have under your nose a very angry little man with a power trip …he is a are very unprofessional and a disgusting human being, that should not be speaking to to customers in that manner and definitely not be a manager if that is the way Dunkin’ donut ls runs their business with people like that you will never be as good as Starbucks . I will be writing. A formal complaint form to send into Dunkin’s donuts corporate regarding his attitude and the words he chose to belittle me. HORRIBLE SERVICE
Atmosphere: 1
Food: 1
Service: 1
Taha Keilani
The coffee was stale and when I asked for replacement, they refused to do so. They said that I have to pay for another cup.The food was below average and the service was terrible. I have much better expectations for specialty coffee shop.
Food: 1
Service: 1
Dogan Family
These coffee drinks are always nasty never good ! Can’t get a donut because each visit it’s always nats in the case with the donuts! Please get somebody else to do ts
Joshua Rooney
Awful rude employees, broken machine and told me they can’t make cappuccinos only after taking my money and now I “have to call” to get a refund. The shift manager at 10:30am 12/27 should be fired.
Atmosphere: 2
Food: 1
Service: 1
Ryan V
The person was shouting at me. I think he is a Indian guy. He was very rude and don't know how to deal with customers. He didn't even say sorry to me. Totally unexpected. How can he still working here I have no clue.
Atmosphere: 1
Food: 1
Service: 1
Chris P
Food made me sick and the customer service is atrocious.
Atmosphere: 1
Food: 1
Service: 1
MEL PRODUCTION
Hi, I am actually a team member for Dunkin donuts and I came here to speak to the manager to transfer to a place I also fly more then 15 times a year. And when I approached the guy and lady they was rude and disrespectful. I asked his name to introduce myself as a fellow worker for Dunkin a nd he said Noo then when I said I work for same company and want to drop off the paper to the manager to give me a interview if possible he says do you want a donut. Not to mention they don't wear the uniforms as my team does. We are dedicated and first time ever seeing a Dunkin store not wearing the hat , shirt or pants like most. Also seen them not wearing gloves and caught them both talking negative twords me and the guy even put up his finger pretending to scratch his nose few times. I laughed it off and knew how to handle it properly. It was very disturbing energy for me and only wanted to work at a location more convenient for me. The others I met in the evening had better service and wasn't rude but the two that maybe middle east was so out of control behavior. If I got permission to record this behavior corporate would see the way these two operate. And now I see why so many bad feedback is on here. Overall Dunkin is great for millions of customers but the team members must match the
The service is so ridiculous..not sure the guy and lady is Indian but both spoke in another language and laugh at my frustration. It was very uncomfortable and I am someone that fly at this airport often.
Atmosphere: 1
Food: 1
Service: 1
Yaileen Cintron
Amazing customer service I order in this location at 10:29 am on todays date. The two lady’s that was on front area was friendly and caring. My order was accurate and fast serve. Thanks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Montse Pedra
Worst experience I've ever had at a Dunkin’ Donuts, rude service, poorly made and wrong food and
Atmosphere: 1
Food: 1
Service: 1
Ron H.
Horrible customer service! I ordered a coffee and with a lot attitude she said that's not Starbucks and she rolled the eyes. I don't work for Dunkin, you should teach and clarify your product, be nice, kind, is sad the horrible customer service early morning. If she does it to another airport employee, I can't imagine a regular customer
Quick service, tasty food.I love that they have the easy order kiosks, helped me to skip the line.Only issue was that it wasn’t clear to me when my drink was ready and I had to go a little upstream in the line to get it.Breakfast sandwich was delicious.Gotta love done good Dunkin Midnight and tasty eats to power you through the morning!
Atmosphere: 4
Food: 5
Service: 4
Terrible service, they don't know how to take an order and the waiting time is very long.
Service: 1
It’s alright nothing
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bagels, Brownie Batter Donut, Stuffed Biscuit Bites
Hi , I just had an INCREDIBLY DISRESPECTFUL interaction with one of the most unprofessional employees in your organization. He blatantly called me an IDIOT and then when I asked EXCUSE ME what did you say to me ? He told me i need to get smarter and learn how to use the booth machine that’s is in front of the Dunkin’ Donuts. I immediately requested for an a manager and guess who it was MR ARDVIn. The same one that called me a IDIOT. You have under your nose a very angry little man with a power trip …he is a are very unprofessional and a disgusting human being, that should not be speaking to to customers in that manner and definitely not be a manager if that is the way Dunkin’ donut ls runs their business with people like that you will never be as good as Starbucks . I will be writing. A formal complaint form to send into Dunkin’s donuts corporate regarding his attitude and the words he chose to belittle me. HORRIBLE SERVICE
Atmosphere: 1
Food: 1
Service: 1
The coffee was stale and when I asked for replacement, they refused to do so. They said that I have to pay for another cup.The food was below average and the service was terrible. I have much better expectations for specialty coffee shop.
Food: 1
Service: 1
These coffee drinks are always nasty never good ! Can’t get a donut because each visit it’s always nats in the case with the donuts! Please get somebody else to do ts
Awful rude employees, broken machine and told me they can’t make cappuccinos only after taking my money and now I “have to call” to get a refund. The shift manager at 10:30am 12/27 should be fired.
Atmosphere: 2
Food: 1
Service: 1
The person was shouting at me. I think he is a Indian guy. He was very rude and don't know how to deal with customers. He didn't even say sorry to me. Totally unexpected. How can he still working here I have no clue.
Atmosphere: 1
Food: 1
Service: 1
Food made me sick and the customer service is atrocious.
Atmosphere: 1
Food: 1
Service: 1
Hi, I am actually a team member for Dunkin donuts and I came here to speak to the manager to transfer to a place I also fly more then 15 times a year. And when I approached the guy and lady they was rude and disrespectful. I asked his name to introduce myself as a fellow worker for Dunkin a nd he said Noo then when I said I work for same company and want to drop off the paper to the manager to give me a interview if possible he says do you want a donut. Not to mention they don't wear the uniforms as my team does. We are dedicated and first time ever seeing a Dunkin store not wearing the hat , shirt or pants like most. Also seen them not wearing gloves and caught them both talking negative twords me and the guy even put up his finger pretending to scratch his nose few times. I laughed it off and knew how to handle it properly. It was very disturbing energy for me and only wanted to work at a location more convenient for me. The others I met in the evening had better service and wasn't rude but the two that maybe middle east was so out of control behavior. If I got permission to record this behavior corporate would see the way these two operate. And now I see why so many bad feedback is on here. Overall Dunkin is great for millions of customers but the team members must match the
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The service is so ridiculous..not sure the guy and lady is Indian but both spoke in another language and laugh at my frustration. It was very uncomfortable and I am someone that fly at this airport often.
Atmosphere: 1
Food: 1
Service: 1
Amazing customer service I order in this location at 10:29 am on todays date. The two lady’s that was on front area was friendly and caring. My order was accurate and fast serve. Thanks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Worst experience I've ever had at a Dunkin’ Donuts, rude service, poorly made and wrong food and
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service! I ordered a coffee and with a lot attitude she said that's not Starbucks and she rolled the eyes. I don't work for Dunkin, you should teach and clarify your product, be nice, kind, is sad the horrible customer service early morning. If she does it to another airport employee, I can't imagine a regular customer
Got here at 9:44 and they’re closed! Not cool.