Dunkin'

3011 Cathy St, Orlando
(407) 985-5924

Recent Reviews

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Tyler

I've been Going here for years,, Got alot better with new Management,, But the Drive Through yells Basinga, every morning at me, don't know what that means,, Doesn't sound American to me, PLEASE take that off, Thanks

Atmosphere: 5

Food: 5

Service: 5

Name D D

They will get your order incorrect every single time

Denise Davis

I enjoy going to Dunkin Donuts

Atmosphere: 5

Food: 5

Service: 5

k k g k vlogss

service sucks and orders are never right

Atmosphere: 1

Food: 1

Service: 1

Jean Charles

Horrible service they guy that was taking my order was extremely rude rushing me to order and saying line “are you finally ready” “it took you long enough” when I I told the cash out girl he need to be more respectful he came up to the window and said you shouldn’t have took 10 mins to Order get out of here” I asked the window girl for a manger or corporate number she said they don’t have one and told me drive off and the manger was right there watching the whole situation horrible customer service never going back again this is unacceptable

Atmosphere: 1

Service: 1

Retha Nellis

Dunkin' Cathy St. Worst ever, drive thru should be called the waiting room,
No wonder the employees all walked out!

Service: 1

Alana Solano

I have always loved Dunkin Donuts, just moved to this area. Guy working on the drive thru was absolutely rude, was rushing us to do our order and wouldn’t even let us finish speaking. We get to pick up our food lady was sweet but the guy I’m sure messed with my coffee on purpose then gave me an old donut that was really disgusting.

Food: 1

Service: 1

Bryce Dreskin

They could not be any more slow, rude, and unprofessional at this location!!! Wow this one sucks so bad! Go somewhere else!!

Atmosphere: 1

Food: 1

Service: 1

John Fisco

We got food in drive threw. Ut the but was cooked good & hot..

Atmosphere: 5

Food: 5

Service: 5

Yashira Enid Irizarry Ortiz

They are ok. They get the orders wrong at times and also they dont serve the right amout of coffee. They dont fill it up. If you get a large cup it should be filled as a large cup of coffee. Am i right? Besides this they are nice when they want to be. God bless all of you. Peace.

Atmosphere: 2

Food: 4

Service: 2

Daisy Martinez

This is unacceptable, the bacon is burnt, they put too much seasoning to the point that I can’t even enjoy them because ITS TOO SPICY and on top of that they stuck the bacons together. 0/10

Soraya

I made an online order and I accidentally forgot to add bacon. So I decided to rebuy the whole thing. Roberto was super rude. When mention that he forgot the bacon. This man put bacon in his hand and tossed it into my breakfast box. I couldn’t believe my eyes. The first encounter was him complaining about to many online orders. Every time I go there he seems like he is very upset and I don’t appreciate how he speaks to his co workers . I love dd but he is sooooo unprofessional. It was a waste of 10 bucks ever! He needs to be reprimanded!!!!

Atmosphere: 1

Service: 1

Jared Burgman

This for $4 is kinda crazy.

Haylie Nicole

I went here with my mom and our cashier, Rose was really great! She engaged in conversation with us and reminded me to scan my app for points. She even went above and beyond and got my donut before handling cash, which I thought was really sweet!

This review is for Rose and whoever made my coffee (you did great too!)

kaoe trad

This is by far the worst Dunkin’ I’ve been, unfortunately this is the closest to my apartment but I prefer to drive further than to stop by here ever again. I’ve been here more than 10 times and there’s always something broken or out of stock. You have to repeat your order 100x times because the microphone never works, the employees looks like they are always mad at you, they don’t even greet you or say anything else besides the price that you have to pay. Food is always burnt or undercooked. Please avoid this location!!

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