So stopped by in between my meetings to catch up on some work. Thought I'd find a find a place to use the internet, stay cool from the heat and enjoy some coffee and donuts. Well, this location was literally the worst place for what I was looking for. After ordering my coffee and donut, I sat down to get some work done. Nope! The internet was down. Fortunately, I was able to Hotspot from my phone. But dang. Why was it so hot in here? When I asked one of the staff if they could lower the temperature, she gave me this look... Then explained to me that they have no control over the ac. It's cool in the kitchen or their work area but they knew the lobby was was hot. She's been working there a few weeks and it's been this way for a while. No wonder I was the only customer! How can anyone run a cafe or restaurant in Orlando with bad AC? So no wifi, no ac. I took my drink and donuts to go. Pretty disappointing.
Atmosphere: 1
Food: 2
Service: 2
RecII
Mmm doughnuts....I have visited here multiple times and always had excellent service and food.
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Miller
Lower your expectations. Service is an inconvenience here. Only one person appeared to know what they were doing.
Atmosphere: 1
Food: 3
Service: 1
martha
i never go to dunkin but a friend had taken me and i just want to say wow the coffee is actually great and the lady angela was very patient/helpful and so sweet. god bless her, it was busy and she still took her time to answer the questions i had. food came out quickly too, great location!! thank you angela you were amazing and bc of you im coming to dunkin more <3
Atmosphere: 5
Food: 5
Service: 5
Mynor Hernandez
As it is possible that Dunkin goes from bad to worse every day, I buy my cold coffee every day in this town, but they always have bad service, they never give what you need, they do what they want, at first glance you can see that it is not an ice coffee like I ordered it and my colleagues are not the only one who comes like this, they sell water with cream, practically the coffee is not noticeable at all, day by day it gets worse, the person is arrogant, they never serve as they should, he rated it with a star because it doesn't deserve a good rating, sometimes They make a mistake, they give hot coffee and you correct them, what they do is they put ice in the hot coffee and that is their solution,
Atmosphere: 1
Food: 1
Service: 1
robinparackel
Quick breakfast..
Atmosphere: 4
Food: 5
Service: 4
terry davis
Wow how is Duncan still open??? Every one I go has rug rats working there. This one the food was horrible and the guy had a hickey on the side of his neck just nasty looking as hell and I’ll never go back. Do better Duncan or you’re going bankrupt!!!
Atmosphere: 2
Food: 1
Service: 3
tim day
Great location and friendly helpful staff
Atmosphere: 5
Food: 5
Service: 5
Esteban
Ressa was a great attendant very speedy with my order and extremely kind. Props to her running the place!
Always the slowest line ever you come any time you have to wait 10 mins in queue which is not the case with any other
Atmosphere: 1
Food: 5
Service: 1
Charles Hill
This store offered a special that included a sandwich, hash Browns, and a coffee. They could not honor what they advertised, so they cheated their customer base. False advertising.
Atmosphere: 1
Food: 5
Service: 1
Ms. Flowers
They gave me dry munchkins! Must have been left over from the day or two days before. I attempted to call but the phone is going straight to voicemail and the voice machine is full. There's always something wrong with my food from this location. I stopped going to this location and now I will just refrain from spending my money here.
Food: 1
Service: 3
Recommended dishes: Croissant
Fanny P
I come here every morning for my MUST HAVE Coffee. And Ms. Pamela and Ms. Cindia ? are thee MOST AWESOME Dunkin employees of ALL TIME!!! With positive personalities and beautiful smiles, always make sure my day is started off GREAT!!! With nothing less then INCREDIBLE let me tell you INCREDIBLE Coffee Skills. These woman are Diamonds ? in the Coffee world. And I know Coffee. I MUST say Thank you, Ms. Pamela and Ms. Cindia for always making my day start out RIGHT every time. You are very appreciated. Please give these woman a raise, they truly deserve the greatest! ? Sincerely, Very Happy Dunkin Regular customer. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Elsie Dominguez
Always running out of bagels, bacon, hash browns, donuts. My order is wrong most of the time and my drinks are never full. Finally changing my route into work to stop at a different location for my breakfast run. Complaining to corporate does not work. Dunkin’ Donuts does not return emails.
Love DDs, never disappoints
Atmosphere: 5
Food: 5
Service: 5
So stopped by in between my meetings to catch up on some work. Thought I'd find a find a place to use the internet, stay cool from the heat and enjoy some coffee and donuts. Well, this location was literally the worst place for what I was looking for. After ordering my coffee and donut, I sat down to get some work done. Nope! The internet was down. Fortunately, I was able to Hotspot from my phone. But dang. Why was it so hot in here? When I asked one of the staff if they could lower the temperature, she gave me this look... Then explained to me that they have no control over the ac. It's cool in the kitchen or their work area but they knew the lobby was was hot. She's been working there a few weeks and it's been this way for a while. No wonder I was the only customer! How can anyone run a cafe or restaurant in Orlando with bad AC? So no wifi, no ac. I took my drink and donuts to go. Pretty disappointing.
Atmosphere: 1
Food: 2
Service: 2
Mmm doughnuts....I have visited here multiple times and always had excellent service and food.
Atmosphere: 5
Food: 5
Service: 5
Lower your expectations. Service is an inconvenience here. Only one person appeared to know what they were doing.
Atmosphere: 1
Food: 3
Service: 1
i never go to dunkin but a friend had taken me and i just want to say wow the coffee is actually great and the lady angela was very patient/helpful and so sweet. god bless her, it was busy and she still took her time to answer the questions i had. food came out quickly too, great location!! thank you angela you were amazing and bc of you im coming to dunkin more <3
Atmosphere: 5
Food: 5
Service: 5
As it is possible that Dunkin goes from bad to worse every day, I buy my cold coffee every day in this town, but they always have bad service, they never give what you need, they do what they want, at first glance you can see that it is not an ice coffee like I ordered it and my colleagues are not the only one who comes like this, they sell water with cream, practically the coffee is not noticeable at all, day by day it gets worse, the person is arrogant, they never serve as they should, he rated it with a star because it doesn't deserve a good rating, sometimes They make a mistake, they give hot coffee and you correct them, what they do is they put ice in the hot coffee and that is their solution,
Atmosphere: 1
Food: 1
Service: 1
Quick breakfast..
Atmosphere: 4
Food: 5
Service: 4
Wow how is Duncan still open??? Every one I go has rug rats working there. This one the food was horrible and the guy had a hickey on the side of his neck just nasty looking as hell and I’ll never go back. Do better Duncan or you’re going bankrupt!!!
Atmosphere: 2
Food: 1
Service: 3
Great location and friendly helpful staff
Atmosphere: 5
Food: 5
Service: 5
Ressa was a great attendant very speedy with my order and extremely kind. Props to her running the place!
Restaurantji Recommends
Always the slowest line ever you come any time you have to wait 10 mins in queue which is not the case with any other
Atmosphere: 1
Food: 5
Service: 1
This store offered a special that included a sandwich, hash Browns, and a coffee. They could not honor what they advertised, so they cheated their customer base. False advertising.
Atmosphere: 1
Food: 5
Service: 1
They gave me dry munchkins! Must have been left over from the day or two days before. I attempted to call but the phone is going straight to voicemail and the voice machine is full. There's always something wrong with my food from this location. I stopped going to this location and now I will just refrain from spending my money here.
Food: 1
Service: 3
Recommended dishes: Croissant
I come here every morning for my MUST HAVE Coffee. And Ms. Pamela and Ms. Cindia ? are thee MOST AWESOME Dunkin employees of ALL TIME!!! With positive personalities and beautiful smiles, always make sure my day is started off GREAT!!! With nothing less then INCREDIBLE let me tell you INCREDIBLE Coffee Skills. These woman are Diamonds ? in the Coffee world. And I know Coffee. I MUST say Thank you, Ms. Pamela and Ms. Cindia for always making my day start out RIGHT every time. You are very appreciated. Please give these woman a raise, they truly deserve the greatest! ? Sincerely, Very Happy Dunkin Regular customer. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Always running out of bagels, bacon, hash browns, donuts. My order is wrong most of the time and my drinks are never full. Finally changing my route into work to stop at a different location for my breakfast run. Complaining to corporate does not work. Dunkin’ Donuts does not return emails.
Atmosphere: 1
Food: 1
Service: 1
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