Dunkin'
486 N Orange Ave Suite 5, Orlando
(689) 698-8933
Recent Reviews
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All I can say is wow. I was in a huge hurry so I went inside As there were two cars in the drive-through and nobody inside the store. 4. Count them, 1234 employees standing inside. Chatting away with each other. It was like five minutes before somebody came over and asked to take my order. 3 Women Were Way more interested in their conversation with each other and didn’t even look my way And the one young man seemed to think that it was more important to do multiple other tasks before he bothered to come take my order. Then, he didn’t make my coffee. He left it up to the drive thru woman Who was extremely busy keeping up her part of the conversation. I don’t know what the heck has happened to the work ethic. 🙄
Service: 2
Slow slow slow slow
The two employees were extremely friendly and very helpful and I truly enjoyed getting my coffee this afternoon with Jazzmenn.
Atmosphere: 5
Food: 5
Service: 5
Place is dirty and male that works there is rude to customers . This person and place needs to be investigated. If I can give it no stars I would. Never going back
Atmosphere: 1
Food: 1
Service: 1
Lady working there made my 1st visit over a yr friendly and planning on coming back soon . thanks to that sweet lady that waited on me
Atmosphere: 5
Food: 5
Service: 5
Short light skinned black guy with beard is rude. And did not get my coffee order right, another worker asked me how I wanted it and mentioned he did not put what I wanted in the system. Don’t work in customer service if you don’t know how to speak to customers.
Service: 1
Excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Got boxes of Joe to go, the cream was poured into a large container/cup that leaked all over everything, not enough cups, but the coffee was hot and delicious
Atmosphere: 5
Food: 5
Service: 3
You shouldn't have a job if you can't work with customers. Worker was so rude and miserable
Atmosphere: 1
Food: 3
Service: 1
Great Staff....Keep up the good work
Restaurantji Recommends
The lady did not want to give me the bathroom key and told me that the bathroom is for clients and of course I told her that I am a client and she also ignored me. I do not give her zero stars because you can not
Nasty, the place and service disgusting. Run run run. .cleaner btl next to the bagel
Atmosphere: 1
Food: 1
Service: 1
Quite possible I had the BEST experience ever today 3-28-2025 @745am. The staff felt like old friends and the coffee and food was top notch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Really rude staff !!
Cold coffee nothing is good !!
Do NOT recommend at all
Atmosphere: 1
Food: 3
Service: 1
Requiring a purchase to use the restroom is absurd. I just needed to wash my hands—should I take my donuts in with me after buying them? Policies like this create unnecessary barriers and often lead to discriminatory enforcement.
It’s no different from “whites-only” bathrooms; the rule may seem neutral, but if it's applied unfairly, it's systemic racism. Every person who enters is a potential customer—denying basic access only reinforces exclusion.
Atmosphere: 1
Service: 1
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