Always stop there when I am in the area. Very and service is quick. Always greet you when you enter.
Atmosphere: 5
Food: 5
Service: 5
Lola Matino
I visited this place a couple months back it was a complete nightmare I went in for breakfast and walked out of there with a broken phone and humiliated. They had a a code that was used to get into the bathroom needless to say I went for breakfast afterwards I proceeded to use the restroom manager walked me over and said this is the code in case you need it again while you're here I said fine thank you 5 minutes into my bathroom experience his employee opens the door on me and screams and slams the door breaking my my phone that was in my bag hanging off the door there was no place to hang it so I hung it on the door knob after that humiliating encounter with the employee and the rest of the patrons that were standing outside of the door I compose myself and sat back down on the toilet to finish what I had started and 2 seconds later a customer open the door again on me same experience try to get up but I am handicapped I cannot walk without a cane but it was difficult for me to cover my private areas and try to close the door to avoid others from seeing me naked after this happened I talked to the manager he said to me after I stated why he wasn't keeping track and why he was giving everyone this code he said he wasn't paying attention and he should be paying more attention I didn't realize that my phone was broken until I left the store because I went to make a phone call to a friend I was so disturbed about the situation I felt so humiliated I later tried to contact the store manager some Christina and some other person that they did not care about my broken phone I could not work for weeks because my phone was shattered the screen I rely on this phone I am an independent contractor who works for several applications I work for these applications because I can't keep a steady job because of my disability they ruined my life they owe me money for the phone they won't pay for it and they do not want to do anything for my humiliation either I've never been so embarrassed in my life. Random strangers saw me naked my life is hard as it is already I have to be subjected to this humiliation and they literally just turned their backs on me and did not want to pay for my phone or compensate me for my inconvenience and humiliation I have recently talked to channel 6 news and we are going to try get my story out Hermosa contacting several other agencies and I will be standing out there protesting with friends and family I do not understand why these people have neglected their responsibility and why they are treating me like such an insignificant attitude. I did not ask for this to happen to me it was their negligence please do not go to this place they are not neighborhood friendly
Atmosphere: 1
Service: 1
Erica Flores
Good drinks, pastries, ambience and customer service.
Deanna Janes
My daily go to!
Atmosphere: 5
Food: 5
Service: 5
Johnny Reczko
The frozen hot chocolate slaps
Atmosphere: 5
Food: 5
Service: 5
Aurora
Almost every time I come here they mess up my order, staff seems to not care or understand their menu. The photo is my Bacon,egg and cheese on a “plain bagel “. Definitely not the place to go for good service at allll, would never recommend them.
Atmosphere: 1
Food: 1
Service: 1
Alicia Gulbransen
We’re travelling from Canada and wanted some late night donuts last night so stopped by this location. The person working took our drive thru order and then informed us that the payment system was down, but served us our donuts anyways and even threw an extra one in the bag (and the donuts tasted nice and fresh which isn’t always common at that time of night). I didn’t catch their name, but whoever was working this location on Sept 30 @1am - we truly appreciated your kindness and generosity!!
Food: 5
Service: 5
Evelyn Reimer
I love the cappuccino
Atmosphere: 5
Food: 5
Service: 5
Cory Brady
Came here for a first friend date. Asked what the daydream refresher was. Woman told me that she didn't know, I asked if she could find out. And she walked away. Another woman walked up and told me it was oatmeal and strawberries but she really didn't know either. Really made me feel unwelcome. Got the dragon fruit with green tea. Was so sweet it was almost undrinkable. Chairs were made of plastic and very uncomfortable. Bathroom was gross. And there were junkies hanging around all over the place. Very unpleasant experience.
Atmosphere: 1
Food: 1
Service: 1
Dean H
Horrible customer service, slow as molasses, ignore u constantly
Nice for Breakfast and Brunch. Duncan needs to look at a lunch menu.
Atmosphere: 5
Food: 5
Service: 5
Grampy Anunnaki
The server could have been a lot friendlier
Atmosphere: 3
Food: 4
Service: 1
whitney moretto
I ordered an online for a pick up order. They were out of the pumpkin loaf but they did offer the strawberry one… but you think if someone wanted pumpkin you would offer other fall items. My large cereal milk latte was made wrong. It was just a normal ice coffee with very little milk and no flavor. This whole experience with this Dunkin was a huge NO for me. I waisted my money here.
Atmosphere: 2
Food: 1
Service: 2
Bruce Costella
Get the cops off your property.
John R
I find it gross that this location is allowing Florida Highway Patrol to park in its lot all day long, so that they can harass visitors to the Pulse crosswalk and memorial next door. This store is allowing FHP to intimidate residents, who are merely drawing on the ground in chalk, to remember lost loved ones.
Always stop there when I am in the area. Very and service is quick. Always greet you when you enter.
Atmosphere: 5
Food: 5
Service: 5
I visited this place a couple months back it was a complete nightmare I went in for breakfast and walked out of there with a broken phone and humiliated. They had a a code that was used to get into the bathroom needless to say I went for breakfast afterwards I proceeded to use the restroom manager walked me over and said this is the code in case you need it again while you're here I said fine thank you 5 minutes into my bathroom experience his employee opens the door on me and screams and slams the door breaking my my phone that was in my bag hanging off the door there was no place to hang it so I hung it on the door knob after that humiliating encounter with the employee and the rest of the patrons that were standing outside of the door I compose myself and sat back down on the toilet to finish what I had started and 2 seconds later a customer open the door again on me same experience try to get up but I am handicapped I cannot walk without a cane but it was difficult for me to cover my private areas and try to close the door to avoid others from seeing me naked after this happened I talked to the manager he said to me after I stated why he wasn't keeping track and why he was giving everyone this code he said he wasn't paying attention and he should be paying more attention I didn't realize that my phone was broken until I left the store because I went to make a phone call to a friend I was so disturbed about the situation I felt so humiliated I later tried to contact the store manager some Christina and some other person that they did not care about my broken phone I could not work for weeks because my phone was shattered the screen I rely on this phone I am an independent contractor who works for several applications I work for these applications because I can't keep a steady job because of my disability they ruined my life they owe me money for the phone they won't pay for it and they do not want to do anything for my humiliation either I've never been so embarrassed in my life. Random strangers saw me naked my life is hard as it is already I have to be subjected to this humiliation and they literally just turned their backs on me and did not want to pay for my phone or compensate me for my inconvenience and humiliation I have recently talked to channel 6 news and we are going to try get my story out Hermosa contacting several other agencies and I will be standing out there protesting with friends and family I do not understand why these people have neglected their responsibility and why they are treating me like such an insignificant attitude. I did not ask for this to happen to me it was their negligence please do not go to this place they are not neighborhood friendly
Atmosphere: 1
Service: 1
Good drinks, pastries, ambience and customer service.
My daily go to!
Atmosphere: 5
Food: 5
Service: 5
The frozen hot chocolate slaps
Atmosphere: 5
Food: 5
Service: 5
Almost every time I come here they mess up my order, staff seems to not care or understand their menu. The photo is my Bacon,egg and cheese on a “plain bagel “. Definitely not the place to go for good service at allll, would never recommend them.
Atmosphere: 1
Food: 1
Service: 1
We’re travelling from Canada and wanted some late night donuts last night so stopped by this location. The person working took our drive thru order and then informed us that the payment system was down, but served us our donuts anyways and even threw an extra one in the bag (and the donuts tasted nice and fresh which isn’t always common at that time of night). I didn’t catch their name, but whoever was working this location on Sept 30 @1am - we truly appreciated your kindness and generosity!!
Food: 5
Service: 5
I love the cappuccino
Atmosphere: 5
Food: 5
Service: 5
Came here for a first friend date. Asked what the daydream refresher was. Woman told me that she didn't know, I asked if she could find out. And she walked away. Another woman walked up and told me it was oatmeal and strawberries but she really didn't know either. Really made me feel unwelcome. Got the dragon fruit with green tea. Was so sweet it was almost undrinkable. Chairs were made of plastic and very uncomfortable. Bathroom was gross. And there were junkies hanging around all over the place. Very unpleasant experience.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service, slow as molasses, ignore u constantly
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nice for Breakfast and Brunch. Duncan needs to look at a lunch menu.
Atmosphere: 5
Food: 5
Service: 5
The server could have been a lot friendlier
Atmosphere: 3
Food: 4
Service: 1
I ordered an online for a pick up order. They were out of the pumpkin loaf but they did offer the strawberry one… but you think if someone wanted pumpkin you would offer other fall items. My large cereal milk latte was made wrong. It was just a normal ice coffee with very little milk and no flavor. This whole experience with this Dunkin was a huge NO for me. I waisted my money here.
Atmosphere: 2
Food: 1
Service: 2
Get the cops off your property.
I find it gross that this location is allowing Florida Highway Patrol to park in its lot all day long, so that they can harass visitors to the Pulse crosswalk and memorial next door. This store is allowing FHP to intimidate residents, who are merely drawing on the ground in chalk, to remember lost loved ones.
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