Dunkin'

13605 S Apopka Vineland Rd, Orlando
(407) 238-7800

Recent Reviews

rya tetreault

Multiple times in one week i’ve been back to get the same order and not once have they made it right. They do not listen to you as you’re ordering and oftentimes get your order wrong or have to ask many more times. Waste of time, don’t waste your money. Customer services is awful as they are insanely rude.

Atmosphere: 1

Food: 1

Service: 1

Reese

asked for a dragonfruit refresher WITH green tea instead got all green tea with barely any dragonfruit flavoring, asked for less ice and still continued to overfill with ice giving us barely any drink, don’t recommend, waste of time and money, awful customer service and just plain rude in generalParking: its a shared parking lot so kind of busy

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Egg and Cheese

M Wareham

This was my first time going to a DD, and it lives up to the hype. I would definitely go again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Adam Hassan

Slow service, and takes forever for the food to be

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Bagels

Craig Vincent

It's just a regular Dunkin, you get what you

Atmosphere: 4

Food: 4

Service: 4

Zoey Lapointe

Had my first Dunkin here as a Canadian!When I told the lovely lady working (I didn’t catch her name badge) she said “I’m making that for you!” And dedicated herself to ensuring it was a great first coffee.This will be one of many during my stay here. Fantastic iced Carmel macchiato and such wonderful staff. The store was clean and everyone was working so hard.

Atmosphere: 5

Food: 5

Service: 5

l m

really hostile environment. the woman taking my order sighed loudly before saying “what do you want.” and not scanning my points. good thing i could see them making the drink or else i would’ve thought she’d spit in it when i wasn’t looking

Stuart

Few options for seating if you want to dine in. The service was friendly and quick.

Atmosphere: 5

Food: 5

Service: 5

Mary Jo LaPointe

ripped off. charged over $30.00 for three coffees. no one answers when I call to dispute.

Atmosphere: 3

Food: 2

Service: 1

Carlos Fernandez

I have been waiting more than 20 minutes to order 3 dozen of donuts. When I communicate to the cashier if they can start taking care of people at the line the crew becomes very aggressive and using inappropriate language. I do not recommend this dunking donuts, lack of costumer service, they treat costumers very rude.

Atmosphere: 1

Food: 1

Service: 1

Stephanie Few

If I could leave less than one star I would. We were the first people in line and after standing there for at least five minutes with no one behind the counter even acknowledging us there was a line going to the back of the restaurant.The two people behind the counter seemed only focused on filling kiosk orders. We even heard one say to the other something to the effect that she could see it in the other one's face (implying that she was done). That was the only time we heard either one of them talk. There was no sense of urgency, no sense of helpfulness, just a slow shuffling from task to task.All we wanted was to pay for two drinks and four donuts. We walked out. The bar for how busy they were showed as low as it could be without them being closed, now I know it's because they aren't going to help you anyway, they may as well be closed

Atmosphere: 1

Food: 1

Service: 1

Raquel I

Got kicked out of the store without any warning that the store was closing. Some lady who doesn’t even work there kicked me out while the workers just watched and said nothing. Wont ever return there.

Atmosphere: 1

Food: 4

Service: 1

Matthew Wilson

You go to dunkin donuts for consistency and a quick bite to eat. This location is not different from the rest. The service was good as is the usual.

Atmosphere: 3

Food: 4

Service: 4

Nell Colbert

8/17/23 - at 10:30am the store had virtually no donuts on hand - very disappointing. And what they did have available were stale!

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Donuts

Jenny Garland

Extremely clean and Micheal was super kind solving and order issue. Food was superior.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Croissant, Egg and Cheese

Load More