Dunkin'
12236 S Apopka Vineland Rd, Orlando
(407) 778-4390
Recent Reviews
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Staff was great
Atmosphere: 4
Service: 4
Love it
Visited the area for a few days. Been here twice during that time for a quick breakfast before the parks. Not the fastest service, but it was still efficient and good. Breakfast sandwiches were good and didn’t get nuked in the microwave. English muffins and bagels still remained soft. Caramel lattes were good and as expected.
If you’re in a rush, not the place to be, but they’re still not bad on time in general. If you use the kiosk to place your order, it will quietly arrive on the kiosk/mobile order stand, so look for your items there.
Atmosphere: 5
Food: 5
Service: 4
The cashier is very rude (Sunday 3 August)
She threw my order at me like i was bothering her
Nice and fresh food
Atmosphere: 5
Food: 5
Service: 5
We showed up about 15 minutes before closing because I was really craving a rainbow sherbet cone. I told my husband to just get our daughter the same in a cup, but he insisted on asking for a milkshake instead. I literally warned him, “They’re going to hate you for making them dirty the milkshake stuff this close to close,” but he’s stubborn. Sure enough they told him no. He came out with my sherbet cone (yum!) and a chocolate cup for himself. As soon as he stepped out, they locked the doors.. before actual closing time.
I get it, I’ve worked in restaurants before and totally understand the end-of-night routine, but now I’m stuck sharing my ice cream with a grumpy toddler and dealing with a grumpier husband. 😅
Atmosphere: 5
Food: 5
Service: 4
No gluten free option, you have to wait inline for 20 minutes so they can tell you they don’t have gluten free options. The staff need to in improve their customer services skill. Specially the 2 older ladies. They are extremely rude, they mess one drink from out party and they scream at us. Worst attention ever. Horrible experience.
Great service was very friendly.
Atmosphere: 5
Food: 5
Service: 5
It suck’s to say, but this is one of the worst Dunkin’s in Orlando. If you order an ice coffee with light ice; why does it come out not filled? I asked the woman over the counter if they could please add more milk, (she had no issue adding more milk and to add insult to injury I hear the workers in the back saying “I told you that needed more milk, their not gonna like it” Not only was it not filled, but honestly it tasted horrible, as if they used the bottom leftover coffee from the bag that’s been sitting out way too long. I’ve personally worked for Dunkin’ Donuts in the past and when someone would order a beverage with light ice, I’d have the decency to at least fill it up at least with a little extra milk or some ingredient containing in the beverage. The food is still cold and it’s sad to say I find this out when I get home; I thought at least that should be good, felt hot in the bag, but my toasted mini bagels were freezing on the inside and my sandwich is cold to the core. It’s just a bad experience when you pay good money for food, then have to come home and critique it and make it better. This is not the first time I’ve come to this Dunkin, but it will be the last. For a location so close to Disney and in a Tourist environment, I’d expect better, Please do better.
Atmosphere: 1
Food: 1
Service: 1
Not very friendly no hello no good bye. The lady with the long ponytail at the register was very rude and unpleasant and her hair was swinging all over. Please get someone else at the register who is clean and customer friendly!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
As I enter the building 45 min before they close they are mopping and mad because she going to have to mop again. I know this because that’s what she yelled as we walked up to the teller. Yall just hire anyone I guess. No damn customer service. And yall lost business.
Atmosphere: 1
Food: 1
Service: 1
Food was very tasty. Sometimes you can go to a busy location and the food isn’t always that good. This place was fresh and staff very nice. Loved mini bites.
Atmosphere: 5
Food: 5
Service: 5
I visit this location for first time on Tuesday and i received great customer service,cashier Isaiah was really helpful and provided information on different food and drinks,helping me to have a great experience.
Atmosphere: 5
Food: 5
Service: 5
They really don’t care at all. Went two days in a row for breakfast both times i had to send back my toast because they “forgot” to put bacon on it. I bit into a bagel bites that was completely frozen on the inside. When i sent back a hot drink because it was supposed to be iced, she poured the hot drink over ice in-front of me and then topped it with wiped cream. Needless to say it, tasted very bad.
Atmosphere: 3
Food: 2
Service: 1
Service was good food was good.
Food: 4
Service: 4
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