Dunkin'

11787 International Dr, Orlando
(407) 778-1554

Recent Reviews

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Pretty Tina

This was one of the most unpleasant customer service experiences I’ve ever had. The staff was extremely rude and dismissive, making it a very nasty and uncomfortable Instead of being greeted with friendliness or even basic courtesy, I was met with the most unprofessional and unpleasant attitude. Definitely not the kind of service anyone should have to deal with first thing in the morning.

Atmosphere: 1

Food: 1

Service: 1

Joe Davenport

Just fine

Atmosphere: 5

Food: 5

Service: 5

Jonathan Hancock

Went by for a quick breakfast but instead experienced the worst service ever at a Dunkin. The staff is rude and incompetent. Negative stars should be an option. Stay away from this location.

Atmosphere: 1

Food: 1

Service: 1

Brian Barton

This place has the best service and Coffee in town.

Atmosphere: 5

Food: 5

Service: 5

Tabatha Jenkins

Probably the worst Dunkin I've ever been to. We went 2 times, each time our orders were wrong, staff was unorganized, they ran out of everything, and orders took way too long.

Atmosphere: 2

Food: 2

Service: 2

Britny Worster

We are on vacation at a resort and figured we would relax the morning away and get Dunkin delivered.

Our order was incorrect. We ordered 1/2 a dozen donuts, 2 glaze, 2 chocolate glaze, 2 strawberry frosted. We had Grubhub deliver the order and when it got here we had 3 glazed and 3 chocolate glazed. No strawberry.

Additionally my husband didn’t get bacon on his bacon egg and cheese.

I recommend to read all reviews before ordering at this Dunkin, there is another one not too far from us I didn’t realize. I will listen to my own advice and look at reviews next time.

It wouldn’t be so bad if this order wasn’t $50, and incorrect!

Food: 1

Service: 1

I Love Good Service

Could do with more training and less attitude. No one needs that. I come here for a good coffee and a smile not attitude and to start by day off bad.

Atmosphere: 3

Food: 3

Service: 2

Carissa vergnani

Ordered a dozen donuts and only 3 out of the 12 donuts were what I ordered

Tim Anderson

Went by to grab some donuts for the family. Was here around 9 am so still somewhat early and the selection was slim. The person on the speaker in the drive through was rude. Will most likely not visit this location again as there is a better one 7 mins away.

Service: 1

Charles Ingraham

Good services from jr

To honor and serve

This dunking is disgusting from the restrooms to the entire store , looks like no ome cleans here , the tables are all dirty with crumbs of food everywhere the floors are dirty, windows are plain disgusting , bathroom seats are falling off and have poop on them . Save your money and go elsewhere because this place should be closed and remodeled and to top it off workers dont know how to make coffee

Atmosphere: 1

Food: 1

Service: 1

Aireona

They had an attitude & there was hair stuck in my food.

Atmosphere: 1

Food: 1

Service: 1

David Pena

Slowest service of any Dunkin I have been yet. One car in front in drive thru and have to sit and wait for my order to be taken for 10+ minutes.

Atmosphere: 4

Food: 4

Service: 1

Susana Diaz

As a loyal Dunkin’ customer and a huge coffee enthusiast, I have to say this was, by far, the worst coffee I’ve ever had in my entire life. The taste was completely off, and it made for the worst experience I’ve ever had at Dunkin’. I’ve never been so disappointed in a cup of coffee before. This was a shocking letdown from the usual quality I expect.

Atmosphere: 4

Food: 1

Service: 2

Devonte Goode

As I am typing this I have been sitting in this drive thru line for over 20min with one car in front of me !!!! What type of service is this from a Dunkin’ Donuts at that?!! By far the worst location I’ve ever been to in my life. There’s no way it should take almost 30 mins to clear one cars order smh

Atmosphere: 1

Food: 3

Service: 1

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