Dunkin'

250 Sand Lake Rd, Orlando
(386) 215-0105

Recent Reviews

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lex

Every time I order a frozen coffee they don’t have it available, maybe make it a point to where the item shows unavailable in the app? Because I’m paying more for a frozen coffee just to get there and get an iced coffee that is so dark and bitter. I had to ask for extra creamer because what the hell.

Atmosphere: 2

Food: 1

Service: 3

Michael Fraley

Special thanks to Myesha for ensuring my order was made to perfection. Love the staff at this location, they are very friendly and assistive.

Atmosphere: 5

Food: 5

Service: 5

Kerla Vasquez

I will never come to this location the service is really bad the female are rude and the late is bad

Atmosphere: 1

Food: 1

Service: 1

Angelina Correa

Bagel over cooked and put too much cream cheese when I said lightly!

Atmosphere: 3

Food: 1

Service: 3

Brittany adams

The old lady in drive thru was super rude, she messed up the order and was a jerk about it.

Atmosphere: 1

Food: 1

Service: 1

Kenya Cox

Every visit to this location has been met with rude unhappy employees. I did not order and will not visit again due to terrible customer service. Customers pay their salaries. Management need to on location to fix the rude attitudes!!

Anniqua Northington

the donuts were fresh

Atmosphere: 3

Food: 3

Service: 2

Anniqua

the donuts were fresh

Atmosphere: 3

Food: 3

Service: 2

Krystal Willis

I stopped by this Dunkin’ hoping for a quick pick-me-up, but was pretty let down. I asked if my coffee could be made a bit stronger—nothing fancy, just an extra shot or tweak. Instead of being helpful, the employee flatly refused unless I paid for an entirely new drink. No flexibility, no effort to offer a reasonable solution.
The whole interaction felt unwelcoming. I don’t expect miracles, but a bit of courtesy and a willingness to accommodate small requests goes a long way. Coffee shops are about experience as much as the drink, and unfortunately, this visit missed the mark on both.

Atmosphere: 1

Food: 1

Service: 1

Yussimi Galban

Every time I have to come to this location do to work proximity the female employees that I encounter are so darn, rude nasty attitude. Does not matter what time of the day they just wake up unhappy? I guess makes you feel like you should be apologizing for disturbing them and coming up to the drive through the window.

Atmosphere: 1

Food: 3

Service: 1

David Boyett

Upon my last daily 5:45 am mobile app order of 6/12 my order did not go through and the speaker volume was so low I could not hear, so parked hoping to pickup my coffee and give the team a $10 tip for the constant morning service. When I came through the door a women told me in a very standoffish voice my order did not go through. I left and will never return to this location

Atmosphere: 1

Food: 5

Service: 1

Anaya Hillman

There’s a new morning shift worker if I can remember correctly her name Asia and she is awesome! I’ve been coming to this location for a while and the workers are very rude and rushing when dealing with customers, she’s truly a breathe of fresh air and she makes the BEST drinks, completely different from everyone else for some reason

Atmosphere: 5

Food: 5

Service: 5

T Jones

Came to this Dunkin around 4:20 today to get a coffee before work(big mistake). Me and 3 other cars were waiting in the drive through for over 5 minutes before the first car order was taken. Another 10 minutes and the car in front of me order still didn't get taken. The car behind me left and I followed not to long after. This Dunkin has been horrible the last few months. Either my food is overcooked or coffee made wrong.

Shandra.smith70 Smith

Well, here is my new dunkin I like to visit. With the staff of Ms. Sheila and Isaac, and Erica. Their service is always with smile. The food is always hot and ready. The wait time is very small if any. Thank you guys...

Sunstar Transportation

Everything thing is Great accept no air conditioner going on from many days. I m local n customer daily basis. Please fix it management.

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