was in this location yesterday and witnessed a female manager and her horrible treatment of a senior citizen that was trying to get them to refund a few dollars for and order that was filled incorrectly and also charged wrong. the poor lady didn't get a refund and was treated and talked to horribly. the most unprofessional treatment of a customer that I have witnessed. No way to treat people Ever! No excuses
Dale Morrison
I haven’t see a Fazoli’s in my area in a very long time. Glad to know that it is as good as I remember.
Atmosphere: 4
Food: 4
Service: 5
Christina Burgess (Chrissi)
I was happy to find a Fazoli’s open in Orlando! The food was great as it always was. Will absolutely go back!
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Spicy Sausage Baked Ziti, Meatball Sub
Futurist
Please check your broccoli Heavely freezer burn taste inedible
Food: 2
Service: 4
Lora Ryan
Food was great! Employees were nice and actually generous with the awesome breadsticks.
The cashier had a bad attitude, unfriendly unprofessional
Atmosphere: 4
Food: 5
Service: 5
Carol Dyer
I loved sampling the Grand Sampler shared with my sister. I t was just right to sample a few dishes at once.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Baked Spaghetti with Meatballs, Grand Sampler
Melissa Colon
The food was good and the people bringing the unlimited breadsticks around were always friendly. It’s confusing if you’re supposed to order from a kiosk or the counter because the people behind the counter had their backs to us for a bit. The lunch deal is good. The parking lot is small. The AC made it too cold and it didn’t look like there was any spot where you could sit to actively avoid it.
Parking: There didn’t seem to be a lot of spots to choose from but the ones that were there were decent sized.
Atmosphere: 4
Food: 4
Service: 4
Ruth Marcoccio
Angel was excellent in helping my husband and I order our food and use a coupon I received through text. She was very welcoming and patient with us. She answered all of our questions and served us fresh breadsticks when we wanted more.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Spaghetti with Meatballs
was in this location yesterday and witnessed a female manager and her horrible treatment of a senior citizen that was trying to get them to refund a few dollars for and order that was filled incorrectly and also charged wrong. the poor lady didn't get a refund and was treated and talked to horribly. the most unprofessional treatment of a customer that I have witnessed. No way to treat people Ever! No excuses
I haven’t see a Fazoli’s in my area in a very long time. Glad to know that it is as good as I remember.
Atmosphere: 4
Food: 4
Service: 5
I was happy to find a Fazoli’s open in Orlando! The food was great as it always was. Will absolutely go back!
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Spicy Sausage Baked Ziti, Meatball Sub
Please check your broccoli
Heavely freezer burn taste inedible
Food: 2
Service: 4
Food was great! Employees were nice and actually generous with the awesome breadsticks.
Atmosphere: 5
Food: 5
Service: 5
Happy to see them back in this area.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Baked Chicken Parmigiano, Chicken Parmesan, Chicken Carbonara
The cashier had a bad attitude, unfriendly unprofessional
Atmosphere: 4
Food: 5
Service: 5
I loved sampling the Grand Sampler shared with my sister. I t was just right to sample a few dishes at once.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Baked Spaghetti with Meatballs, Grand Sampler
The food was good and the people bringing the unlimited breadsticks around were always friendly. It’s confusing if you’re supposed to order from a kiosk or the counter because the people behind the counter had their backs to us for a bit. The lunch deal is good. The parking lot is small. The AC made it too cold and it didn’t look like there was any spot where you could sit to actively avoid it.
Parking: There didn’t seem to be a lot of spots to choose from but the ones that were there were decent sized.
Atmosphere: 4
Food: 4
Service: 4
Angel was excellent in helping my husband and I order our food and use a coupon I received through text. She was very welcoming and patient with us. She answered all of our questions and served us fresh breadsticks when we wanted more.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Spaghetti with Meatballs
Restaurantji Recommends
It's freezing inside the restaurant. The girl at the counter was leaning over it like she was tired and bothered that guests were ordering.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Baked Chicken Parmigiano, Baked Spaghetti with Meatballs
Turn the AC down. Place is always cold.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Cheesecake, Baked Chicken Parmigiano, Chicken Parmesan, Baked Spaghetti with Meatballs, Loaded Fettuccine Alfredo
John David was wonderful, great customer service, a breath of fresh air
Atmosphere: 5
Food: 5
Service: 5
Johndavid was very attentive. Brought my food and checked during my meal.
Atmosphere: 5
Food: 5
Service: 5
John David was super helpful and food was great as always!
Atmosphere: 5
Food: 5
Service: 5
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