Nice place for a quick meal. The store is clean and the staff is friendly. Highly recommend it :)
James Wright
The customer service was excellent. Been there a few times and have pleasant experiences.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
Lismary Ruiz
This location is amazing, the staff all friendly, sándwich so so good well cooked, the restaurant is extremely clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
Alex Hansen
Good food, friendly staff. Subs are very customizable, and the Cherry Limeade is delicious.
Atmosphere: 5
Food: 5
Service: 5
Apple S.
Thanks to t mobile Tuesday I was able to pick up a free hook and ladder sub and it was ready for pick up, wrapped nicely in a box. The sandwich was super yummy delicious!
Mary Hollingshead
Thank you, Barbie, for all you did to help us order box lunches for 30 people on Saturday for our Convention! You were so easy to work with and got every order correct. I like it that you personally delivered it to us and there was no problems. I highly recommend your restaurant and would come back.We all loved our subs and what came in the box.
Food: 5
Service: 5
Recommended dishes: Subs
Rachael Ann
I will NEVER be ordering from firehouse subs again. I placed an online order for international drive orlando and for some reason it was changed to this location at Hunter's Creek. I didn't realize it until after I paid. I called and immediately cancelled the order and asked for a refund. I did not receive one. So I contacted them and I was finally contacted by a gentleman by phone and was told I would receive a call from that stores manager at Hunter's Creek and the woman NEVER bothered calling me back. I love firehouse but if they're going to completely disrespect you like this,they aren't worth it! Take your money and refuse refunds. Buyers beware. They'll rob you...
Service: 1
Geoff Howman
Extremely slow service. Don’t come here if you’re on a lunch break.
Atmosphere: 1
Food: 1
Service: 1
Howard Laux
Stars all say it very good place a little bit more money than other
Over priced for the quality of food served never again for 13$
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Steak and Cheese Sub, Subs
Dawn Harm
The best I've had in a long time. Everything was fresh and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
Jas Lopez
I love coming here the staff is always quick and polite. Ashley took care of me a couple weeks back and so so attentive that I felt the need to leave a review. I wish there were customer service like this everywhere. She definitely deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese Sub
Pablo Rendic Olivieri
I recently visited FireHouse at around 7:16 PM on 07/11/2023 and was extremely disappointed with the experience. Not only did it take them an unusually long time to prepare a simple sandwich, but they also got my order wrong despite specifically requesting no onions. Additionally, the unprofessional behavior of what I assume to be the manager and his boyfriend was highly disturbing.To begin with, the restaurant was practically empty when I arrived, yet it took them a staggering 10 minutes to create a single sandwich. This seemed quite unreasonable considering the lack of other customers to attend to. The slow service left me feeling frustrated and impatient, as I had expected a more efficient process given the circumstances.Furthermore, what bothered me even more was the fact that my order was prepared incorrectly. I clearly emphasized that I did not want onions on my sandwich, but when it was finally handed to me, it was filled with onions. It is disappointing to receive a meal that does not meet the specifications given, especially when it involves such a basic request. Attention to detail is crucial in any food establishment, and this oversight was unacceptable.Adding to my frustration, there was a dispute between a staff member, who I believe was the manager, and his boyfriend at the register. Instead of addressing customer needs and concerns, they engaged in a distracting argument about an Apple Watch. The boyfriend's behavior was unprofessional as he walked and sang throughout the store, clearly not prioritizing his responsibilities. This lack of professionalism and disregard for customer service greatly tarnished the overall experience.Overall, my visit to FireHouse left me deeply dissatisfied. The combination of slow service, an incorrectly prepared order, and the unprofessional behavior of the staff created a negative impression. I hope that FireHouse takes this feedback seriously and takes the necessary steps to improve their service and ensure that customers' orders are prepared accurately. In the future, I would expect a higher level of professionalism and attention to detail from a restaurant that prides itself on quality service.It is my sincere hope that FireHouse addresses these concerns promptly and strives to provide a better experience for their customers in the future.
Atmosphere: 1
Food: 4
Service: 1
Nick Hedges
Worst sub I’ve ever had. Soggy and disgusting. I’ve eaten at firehouse before and also have had it delivered before. This was absolutely disgusting and will never eat anything prepared at this store. Idk how you mess up an Italian sub.
Always have enjoyed Firehouse subs!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pastrami, Subs
Nice place for a quick meal. The store is clean and the staff is friendly. Highly recommend it :)
The customer service was excellent. Been there a few times and have pleasant experiences.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
This location is amazing, the staff all friendly, sándwich so so good well cooked, the restaurant is extremely clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
Good food, friendly staff. Subs are very customizable, and the Cherry Limeade is delicious.
Atmosphere: 5
Food: 5
Service: 5
Thanks to t mobile Tuesday I was able to pick up a free hook and ladder sub and it was ready for pick up, wrapped nicely in a box. The sandwich was super yummy delicious!
Thank you, Barbie, for all you did to help us order box lunches for 30 people on Saturday for our Convention! You were so easy to work with and got every order correct. I like it that you personally delivered it to us and there was no problems. I highly recommend your restaurant and would come back.We all loved our subs and what came in the box.
Food: 5
Service: 5
Recommended dishes: Subs
I will NEVER be ordering from firehouse subs again. I placed an online order for international drive orlando and for some reason it was changed to this location at Hunter's Creek. I didn't realize it until after I paid. I called and immediately cancelled the order and asked for a refund. I did not receive one. So I contacted them and I was finally contacted by a gentleman by phone and was told I would receive a call from that stores manager at Hunter's Creek and the woman NEVER bothered calling me back. I love firehouse but if they're going to completely disrespect you like this,they aren't worth it! Take your money and refuse refunds. Buyers beware. They'll rob you...
Service: 1
Extremely slow service. Don’t come here if you’re on a lunch break.
Atmosphere: 1
Food: 1
Service: 1
Stars all say it very good place a little bit more money than other
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs, Italian
Restaurantji Recommends
Over priced for the quality of food served never again for 13$
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Steak and Cheese Sub, Subs
The best I've had in a long time. Everything was fresh and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
I love coming here the staff is always quick and polite. Ashley took care of me a couple weeks back and so so attentive that I felt the need to leave a review. I wish there were customer service like this everywhere. She definitely deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese Sub
I recently visited FireHouse at around 7:16 PM on 07/11/2023 and was extremely disappointed with the experience. Not only did it take them an unusually long time to prepare a simple sandwich, but they also got my order wrong despite specifically requesting no onions. Additionally, the unprofessional behavior of what I assume to be the manager and his boyfriend was highly disturbing.To begin with, the restaurant was practically empty when I arrived, yet it took them a staggering 10 minutes to create a single sandwich. This seemed quite unreasonable considering the lack of other customers to attend to. The slow service left me feeling frustrated and impatient, as I had expected a more efficient process given the circumstances.Furthermore, what bothered me even more was the fact that my order was prepared incorrectly. I clearly emphasized that I did not want onions on my sandwich, but when it was finally handed to me, it was filled with onions. It is disappointing to receive a meal that does not meet the specifications given, especially when it involves such a basic request. Attention to detail is crucial in any food establishment, and this oversight was unacceptable.Adding to my frustration, there was a dispute between a staff member, who I believe was the manager, and his boyfriend at the register. Instead of addressing customer needs and concerns, they engaged in a distracting argument about an Apple Watch. The boyfriend's behavior was unprofessional as he walked and sang throughout the store, clearly not prioritizing his responsibilities. This lack of professionalism and disregard for customer service greatly tarnished the overall experience.Overall, my visit to FireHouse left me deeply dissatisfied. The combination of slow service, an incorrectly prepared order, and the unprofessional behavior of the staff created a negative impression. I hope that FireHouse takes this feedback seriously and takes the necessary steps to improve their service and ensure that customers' orders are prepared accurately. In the future, I would expect a higher level of professionalism and attention to detail from a restaurant that prides itself on quality service.It is my sincere hope that FireHouse addresses these concerns promptly and strives to provide a better experience for their customers in the future.
Atmosphere: 1
Food: 4
Service: 1
Worst sub I’ve ever had. Soggy and disgusting. I’ve eaten at firehouse before and also have had it delivered before. This was absolutely disgusting and will never eat anything prepared at this store. Idk how you mess up an Italian sub.
Food: 1