Firehouse Subs Lake Buena Vista

12515 FL-535 Ste 515, Orlando
(321) 395-4898

Recent Reviews

Tyler J

Extremely rude, hostile young man working the cash register. Horrible experience. I expect better from firehouse.

George Fey III

Almost as good as what I normally get from Kissimmee, seemed a little light (thin on meat) but that could well have been my imagination. As always I checked no pickle and it was still in my package, yes if I'd still been there when I found it I would have thrown it back. The other issue I seem to run into here all the time is their cookies, the app allows you to order a cookie or a pair for a discounted price. I select the pair and indicate 2(two for a total of four cookies) rarely is it correct the first try in the bag. This location is way out of my way so it's not likly I'll be back soon. But a good sandwich is a good sandwich be it a hero a sub or a grinder.

Matt Hammett

Food was good. Service was good. Ate outside. Had a homeless person bathing in the fountain. And doing his laundry.

Kathy Jackson

I'm from NY...I had the absolute best service and the subs were fantastic

Eddie Hilliard

Fastest one I have ever been to

Tony Miles

Pleasant atmosphere and employees are amazing! And let’s not forget the hook and ladder sub I ordered, service and taste was amazing!! ???

Jonathan Hill

Was busy, but ordered right away. Food was delicious. Typical Firehouse. All the tables inside were full. Out door seating had a few tables open.

Dustin Willis

Very good sub excellent customer service

Shannon O

I eat here on my way into work a few times a month and the staff is always nice, the subs consistent and delicious. Plus I love that they give charitably.

Marc Barksdale

I really like Firehouse subs. This particular one near Disney was... well....how should I say it......ha! just kidding, it was great! Try the smokehouse brisket, it is on my top 5 list.

Steve Walls

On our way back from Orlando I had a really good meatball sub but not a good idea to have one while you're driving. It's just too messy

Jay Brown

I recently visited this location. My family and I were in town for a cheer competition and it was a busy Friday night. This location only had two employees working and a line literally out the door and down the sidewalk. The two gentlemen working on Friday April 30th deserve extra PTO or a raise or some form of TANGIBLE recognition. They worked diligently through the droves of people, dealing with eye rolls, snide comments, and rude impatient people with such professionalism. Our food was 100% accurate to what we ordered. I made sure to thank them immensely for sticking it out and getting everyone served. But some thank you from management/owners would serve them better than my simple thanks.

MG Baker

Good service. Excellent!!!

Katelyn R.

This is one of the worst experiences I've ever had with a restaurant. We placed a mobile order at 1pm and were waiting for an hour to be given our food. Finally, we just asked for a refund so we could just get something to eat elsewhere as we hadn't eaten all day. The manager had placed the order on a shelf, failed to inform us, and then tried to blame us for the wait. She was clearly overwhelmed and started to be rude to customers in the store. Finally we received our food as well as a refund, only to find out that our order was wrong. Safe to say, we will never be returning to this location.

Hiro Hayashi

The employees are wonderful and the food is okay. But its too expensive and the portions are small

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