The service by the worker there was great. He was kind and helpful, much more than the other workers there. But the five cheese Mac and cheese just tastes horrid, it tastes like it’s half a year past it’s expiration date then someone cooked it with hot farts. It’s bad, it almost made me throw up just tasting it, but it was worse later when I got home and all 5 old expired cheeses came a-knockin at the wrong side of my gullet.
Atmosphere: 1
Food: 1
Service: 5
Randy Bishop
I don't live in the area. The Firehouse Subs at home is very good. This location was also very good. The food and service was top notch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Engineer
Priscilla H.
I don’t know if it’s this location specifically but I’ve had numerous problems with this specific location before and do not recommend eating here. The staff was super rude. I was a regular customer with the same order every time just a plain sandwich meat cheese and bread. It is always a very simple order and these people always mess it up. It almost feels like they go out of their way at this point just to upset me. On top of that the last time I went I was extremely upset because when I tried to confirm with them that they indeed did make plain sandwiches she said, “ Oh no hold on.” and proceeded to OPEN UP MY SANDWICH BOX and pull out what they messed up and hand it back to me instead of making a brand new one! Then had the audacity to hand it to me and say, “ There now it’s plain.” They were super rude and made me feel like I was inconveniencing them by giving them my business. Matter of fact when I placed the order for pick up the person on the phone wasn’t even listening to me, kept rushing me, and interrupting me. I will NEVER return to this location again. I’ve worked in customer service jobs before and I can tell you one thing for a fact. It’s one thing to make an honest mistake but it’s how you handle that mistake that can greatly impact a customers experience.
Linda
Recently ordered from them . My husband has celiacs and made it very clear even receipt say gluten free bun and allergy. When he got home and took a bite realized it was not gluten free bread ( they had put that on my sub) we immediately called there . Offered for us to go on line for a refund but girl who took called was rude and non caring about a serious allergy! I called back and ask for the manager and was just as rude as his team member. Be careful ordering from there if you have allergies because they do not take it serious and best they can do is offer refund not even an apology.
Atmosphere: 1
Food: 1
Service: 1
Ary Swish
Came in today to get food. There were cockroaches on the floor. Flys surrounding me while I was ordering. Very disturbing and not clean at all. Most definitely not passing a health inspection.
Atmosphere: 1
Food: 2
Service: 3
Tiffany
My favorite sub is the Steamer. I get it as the combo because they have the best cherry coke. The atmosphere leaves a little to be desired as the TV usually has something about sharks biting, gators attacking, terrible storms, surgeries gone wrong, fish and game, etc. It can get gruesome. The staff is friendly.
GET COOL RANCH DORITOS! I love the sandwiches here and the people are awesome. But every Firehouse Subs I have ever been to has Cool Ranch Doritos, get them and get 5 stars!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chip Combo
Erick Lopez
The guy with the mustache that was on shift today (08/15) had the worst attitude I’ve ever dealt with at an establishment. I walked in, hadn’t even approached the counter yet, and he already had told me to wait and seemed frustrated. Then when the sandwich I ordered was done, he literally threw the bag with my sandwich at the counter for me. Easy way for someone to leave a bad review (which I never do).
Atmosphere: 1
Food: 2
Service: 1
Jennifer Fugueroa Ortiz
Love this Firehouse! Kenni, Luna, and Nicholas took care of our families order and were very friendly, and fast! Food was great as always at this location. Thank you guys for taking care of us! 😋
Love this Firehouse! Kenni, Luna, and Nicholas took care of our families order and were very friendly, and fast! Food was great as always at this location. Thank you guys for taking care of us! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Turkey Breast, Hook & Ladder, Chip Combo, Turkey Bacon, Club on a Sub, Premium Roast Beef Sub, Chips, Firehouse Steak Cheese Sub, Chicken Gyro Sub, Honey Ham Sub, Engineer Sub, Pastrami Sub, Baked Chips, Spicy Cajun Chicken, Turkey Bacon Ranch Sub, Italian Sub, Firehouse Hero Sub, Small Firehouse Meatball
Never have problems picking up a sub from here for my lunch break. I've always preferred Firehouse over Jersey Mikes or Subway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch Sub
Graham Rushton
BBQ Cuban wow what an awesome sandwich
Atmosphere: 5
Food: 5
Service: 5
Tanya Hebert
Probably my favorite location as far as the Sandwich they make and how they make are always great and made correctly.the only downside is occasionally they close earlier then posted time and certain days try close alot sooner then others but they are great with the food and how they make.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hook & Ladder, Italian Sub
Josue Matute
I love this place. If you like subway, you will love this place too. They make their food a lot better here.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Spicy Cajun Chicken
Lance Easterwood
Hard to go wrong with Firehouse. Food and service was great.
The service by the worker there was great. He was kind and helpful, much more than the other workers there. But the five cheese Mac and cheese just tastes horrid, it tastes like it’s half a year past it’s expiration date then someone cooked it with hot farts. It’s bad, it almost made me throw up just tasting it, but it was worse later when I got home and all 5 old expired cheeses came a-knockin at the wrong side of my gullet.
Atmosphere: 1
Food: 1
Service: 5
I don't live in the area. The Firehouse Subs at home is very good. This location was also very good. The food and service was top notch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Engineer
I don’t know if it’s this location specifically but I’ve had numerous problems with this specific location before and do not recommend eating here. The staff was super rude. I was a regular customer with the same order every time just a plain sandwich meat cheese and bread. It is always a very simple order and these people always mess it up. It almost feels like they go out of their way at this point just to upset me. On top of that the last time I went I was extremely upset because when I tried to confirm with them that they indeed did make plain sandwiches she said, “ Oh no hold on.” and proceeded to OPEN UP MY SANDWICH BOX and pull out what they messed up and hand it back to me instead of making a brand new one! Then had the audacity to hand it to me and say, “ There now it’s plain.” They were super rude and made me feel like I was inconveniencing them by giving them my business. Matter of fact when I placed the order for pick up the person on the phone wasn’t even listening to me, kept rushing me, and interrupting me. I will NEVER return to this location again. I’ve worked in customer service jobs before and I can tell you one thing for a fact. It’s one thing to make an honest mistake but it’s how you handle that mistake that can greatly impact a customers experience.
Recently ordered from them . My husband has celiacs and made it very clear even receipt say gluten free bun and allergy. When he got home and took a bite realized it was not gluten free bread ( they had put that on my sub) we immediately called there . Offered for us to go on line for a refund but girl who took called was rude and non caring about a serious allergy! I called back and ask for the manager and was just as rude as his team member. Be careful ordering from there if you have allergies because they do not take it serious and best they can do is offer refund not even an apology.
Atmosphere: 1
Food: 1
Service: 1
Came in today to get food. There were cockroaches on the floor. Flys surrounding me while I was ordering. Very disturbing and not clean at all. Most definitely not passing a health inspection.
Atmosphere: 1
Food: 2
Service: 3
My favorite sub is the Steamer. I get it as the combo because they have the best cherry coke. The atmosphere leaves a little to be desired as the TV usually has something about sharks biting, gators attacking, terrible storms, surgeries gone wrong, fish and game, etc. It can get gruesome. The staff is friendly.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Premium Roast Beef Sub, Chips, Firehouse Steak Cheese Sub, Pastrami Sub, Baked Chips
GET COOL RANCH DORITOS! I love the sandwiches here and the people are awesome. But every Firehouse Subs I have ever been to has Cool Ranch Doritos, get them and get 5 stars!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chip Combo
The guy with the mustache that was on shift today (08/15) had the worst attitude I’ve ever dealt with at an establishment. I walked in, hadn’t even approached the counter yet, and he already had told me to wait and seemed frustrated. Then when the sandwich I ordered was done, he literally threw the bag with my sandwich at the counter for me. Easy way for someone to leave a bad review (which I never do).
Atmosphere: 1
Food: 2
Service: 1
Love this Firehouse! Kenni, Luna, and Nicholas took care of our families order and were very friendly, and fast! Food was great as always at this location. Thank you guys for taking care of us! 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Turkey Breast, Hook & Ladder, Chip Combo, Turkey Bacon, Premium Roast Beef Sub, Chips, Firehouse Steak Cheese Sub, Chicken Gyro Sub, Honey Ham Sub, Engineer Sub, Pastrami Sub, Baked Chips, Spicy Cajun Chicken, Turkey Bacon Ranch Sub
Love this Firehouse! Kenni, Luna, and Nicholas took care of our families order and were very friendly, and fast! Food was great as always at this location. Thank you guys for taking care of us! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Turkey Breast, Hook & Ladder, Chip Combo, Turkey Bacon, Club on a Sub, Premium Roast Beef Sub, Chips, Firehouse Steak Cheese Sub, Chicken Gyro Sub, Honey Ham Sub, Engineer Sub, Pastrami Sub, Baked Chips, Spicy Cajun Chicken, Turkey Bacon Ranch Sub, Italian Sub, Firehouse Hero Sub, Small Firehouse Meatball
Restaurantji Recommends
Never have problems picking up a sub from here for my lunch break. I've always preferred Firehouse over Jersey Mikes or Subway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch Sub
BBQ Cuban wow what an awesome sandwich
Atmosphere: 5
Food: 5
Service: 5
Probably my favorite location as far as the Sandwich they make and how they make are always great and made correctly.the only downside is occasionally they close earlier then posted time and certain days try close alot sooner then others but they are great with the food and how they make.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hook & Ladder, Italian Sub
I love this place. If you like subway, you will love this place too. They make their food a lot better here.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Spicy Cajun Chicken
Hard to go wrong with Firehouse. Food and service was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
Loading...