Visited this Five Guys around 330 on new years day. We have eaten at these restaurants in several states and this was my least favorite. Ordered our food and burgers were not consistent in thickness so was not cooked evenly, plus the bun seemed to have just come out of refrigerator as it was cold. The fries were limp, soggy and cold as well.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Cheeseburger, Little Cheeseburger with Fries
Timothy Parrish
Wish there more locations still around
Food: 4
Jorge Velazquez
Best shakes!!!
Atmosphere: 5
Food: 5
Service: 5
Luke Anziano
I’m having a rough day. Work was a pain, I was late getting my kid to baseball. Dinner was not on my mind at all and Five Guys was just the fastest option. The second I walked in, the staff smiled and got me my delicious food and checked on me and my kid enough to know that they wanted to make sure we had what we wanted. I’m on my way to a better close out of my day because of them. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Yamil Delgadillo
Recommended! 👍
Atmosphere: 5
Food: 5
Service: 5
Chrissy Flynn
What a nice place to eat! The restaurant was very clean and the staff was so so nice. We went in after the creepy crawl walk this past weekend and the food came quick for as many of us as there were. The BLT was something out of this world! I never had such a yummy BLT!!! The fries were fresh cut and they had malt vinegar too! I was very satisfied and can't wait to eat there again! Highly recommend this place for a quick bite or a family dinner! Great place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: blt, Little Cajun Fries
Trapaholic Dubstepper
I was fired 5 years ago from this shitty job and I just seen my old manager is still there, Irelise. Imagine still working at the same nasty, greasy, skilless job for $10 an hour. I feel bad for people trapped in fast food.
Atmosphere: 2
Food: 2
Service: 2
Milton Dorsey
Always good.
Atmosphere: 5
Food: 5
Service: 5
Emily Hahnel
Is that bacon on a hot dog, you might ask. And I would say, yes, yes it is. Where else can you get that but at Five Guys.
And how was it that we parted ways? * looks longingly into hamburger's eyes * Why have we been apart for so long? Meat that tastes like meat - soft, warm bread surrounding that meaty goodnes - and those fresh fries! I love how they always overfill it so some fall into the bottom of the bag - and then when you think that salty, crunchy French fry goodness is over, that's when you find the overflow... no, you French fry lover... it's not over. It's only the French fry beginning. Mmmmmmmmmm.... pass that ketchup.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Dog, Hot Dog, Bacon Cheeseburger, Hamburger
Ricardo A. Parada Duarte
I loved the ambience, I told the front desk person to recommend me the best, and so he did. He did not only explain what they have but also how the serving was done, I ordered a Bacon Cheeseburger and a banana milkshake. Omg... the food was incredible to the point in which out all fast food restaurants I can confidently say that this is the best out of them all. Excelent service to the guy with the glasses at the register! Give him a raise for his service! (This was at 9:00 p.m. this sunday the 15th)
This place cost a little much to be getting simple orders wrong. How do you forget bacon on a BACON CHEESEBURGER & my fries was cold smh. This the second time this location messed up my order. I will not be returning.
mahomy1000
As far as five guys go, this location is usually the best. Always fast, always clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger
Asia Charbonier
I had the worst experience I’ve EVER encountered with any restaurant. I ordered online at 9:30 pm or 940 pm. And I live 15 minutes away so I got there at 9:55Pm . I sent my son in to get our order and as he brings back the food I start to check my burger. I ordered a BCB with grilled green peppers. When I opened my burger I noticed that I only had one small piece of bacon on my burger and proceeded to check all and they all had little to no bacon on them and my green peppers were cold no indication they were on the grill. I went inside with my burger open advising to the employees that I didn’t get the proper amount of bacon and my green peppers were not grilled. The employees called the manager who was sam and she said to me that she was all out of meat out of bacon and everything she has nothing left for the night. I told her several times I would like to speak to the Gm or get information to complain I asked for the email because she did not give me any information about the gm when they come in . She provides the email, I tell her again I want my burgers remade she says to me I offered you that. When she really told me she was out of everything. I then told her I opened this location many years ago when glen was the owner and know the five guys rule about customer complaints I told her that when a customer complains it’s an automatic remake. She said she doesn’t have time for this became argumentative and raised her voice in serveral occasions I remained calm and told her to stop yelling at me because I am not doing that to her and remain respectful. I calmly requested for my remake because the food was cold to touch and a refund for the bacon because there was none left. She then told me she’s not doing both it’s one of the other and if she was to remake It it would take over 20 minutes because they pre closed. Everything was put away before closing. She calls the Gm tells her I’m complaining about the food and at this point because of the back and forth my burger that was open because I am showing errors is all cold. She handled the phone to me the gm is explaining to me she is closing and I explained I paid for a bacon on all my items and should receive as such and the burgers were cold. She then asked for the manger to be put back on the phone the manger is saying out loud while on the phone you want me to remake it and refund it that’s crazy we have to do that, very shortly after she then starts telling her crew they have to remake it. Because everything was pre closed what typically should have been 8 min -10 min wait time became over 20 min. I arrived at 9:55 pm and didn’t leave until 10:40 something. Maybe even an hour. The manager was rude, yelling and raising her voice over their wrong doing for something I paid for and gave me hell to get the food i requested for. The easier thing to do was to simply apologize which was NEVER said and throw some bacon on the grill and offer that to me. I am understanding they are closing if she had jus made the bacon I would have rejected the remake but since she argued the entire time my food was cold and no longer gonna be able to enjoy it. That manager should not be a manager even while she was on the phone with the GM she was arguementive I had to say serveral times not to talk to me like that and tell her I am grown and you should be respectful and she says I’m grown woman too and claims I wasn’t yelling be fr be fr and I told her again she was and not to talk to me that way. What was meant to be a nice enjoyable meal turned into the worst restaurant experience I’ve ever encountered. I am going to write serveral reviews on all social media and help and advise all my family friends that this was the worst experience. If I was a secret shopper your crew would have failed tremendously. I hated the experience I had and I will not return because of the management you have choosen to be disrespectful to their loyal customers.
Atmosphere: 1
Food: 3
Service: 1
Li G
People are very nice. Takes way too long and the cost is extraordinary for a hamburger.
Service: 1
Lavish And Raw
This place cost a little much to be getting simple orders wrong. How do you forget bacon on a BACON CHEESEBURGER & my fries was cold smh. This the second time this location messed up my order. I will not be returning.
Visited this Five Guys around 330 on new years day. We have eaten at these restaurants in several states and this was my least favorite. Ordered our food and burgers were not consistent in thickness so was not cooked evenly, plus the bun seemed to have just come out of refrigerator as it was cold. The fries were limp, soggy and cold as well.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Cheeseburger, Little Cheeseburger with Fries
Wish there more locations still around
Food: 4
Best shakes!!!
Atmosphere: 5
Food: 5
Service: 5
I’m having a rough day. Work was a pain, I was late getting my kid to baseball. Dinner was not on my mind at all and Five Guys was just the fastest option. The second I walked in, the staff smiled and got me my delicious food and checked on me and my kid enough to know that they wanted to make sure we had what we wanted. I’m on my way to a better close out of my day because of them. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended! 👍
Atmosphere: 5
Food: 5
Service: 5
What a nice place to eat! The restaurant was very clean and the staff was so so nice. We went in after the creepy crawl walk this past weekend and the food came quick for as many of us as there were. The BLT was something out of this world! I never had such a yummy BLT!!! The fries were fresh cut and they had malt vinegar too! I was very satisfied and can't wait to eat there again! Highly recommend this place for a quick bite or a family dinner! Great place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: blt, Little Cajun Fries
I was fired 5 years ago from this shitty job and I just seen my old manager is still there, Irelise. Imagine still working at the same nasty, greasy, skilless job for $10 an hour. I feel bad for people trapped in fast food.
Atmosphere: 2
Food: 2
Service: 2
Always good.
Atmosphere: 5
Food: 5
Service: 5
Is that bacon on a hot dog, you might ask. And I would say, yes, yes it is. Where else can you get that but at Five Guys.
And how was it that we parted ways?
* looks longingly into hamburger's eyes *
Why have we been apart for so long? Meat that tastes like meat - soft, warm bread surrounding that meaty goodnes - and those fresh fries! I love how they always overfill it so some fall into the bottom of the bag - and then when you think that salty, crunchy French fry goodness is over, that's when you find the overflow... no, you French fry lover... it's not over. It's only the French fry beginning. Mmmmmmmmmm.... pass that ketchup.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Dog, Hot Dog, Bacon Cheeseburger, Hamburger
I loved the ambience, I told the front desk person to recommend me the best, and so he did. He did not only explain what they have but also how the serving was done, I ordered a Bacon Cheeseburger and a banana milkshake. Omg... the food was incredible to the point in which out all fast food restaurants I can confidently say that this is the best out of them all. Excelent service to the guy with the glasses at the register! Give him a raise for his service! (This was at 9:00 p.m. this sunday the 15th)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place cost a little much to be getting simple orders wrong. How do you forget bacon on a BACON CHEESEBURGER & my fries was cold smh. This the second time this location messed up my order. I will not be returning.
As far as five guys go, this location is usually the best. Always fast, always clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger
I had the worst experience I’ve EVER encountered with any restaurant. I ordered online at 9:30 pm or 940 pm. And I live 15 minutes away so I got there at 9:55Pm . I sent my son in to get our order and as he brings back the food I start to check my burger. I ordered a BCB with grilled green peppers. When I opened my burger I noticed that I only had one small piece of bacon on my burger and proceeded to check all and they all had little to no bacon on them and my green peppers were cold no indication they were on the grill. I went inside with my burger open advising to the employees that I didn’t get the proper amount of bacon and my green peppers were not grilled. The employees called the manager who was sam and she said to me that she was all out of meat out of bacon and everything she has nothing left for the night. I told her several times I would like to speak to the Gm or get information to complain I asked for the email because she did not give me any information about the gm when they come in . She provides the email, I tell her again I want my burgers remade she says to me I offered you that. When she really told me she was out of everything. I then told her I opened this location many years ago when glen was the owner and know the five guys rule about customer complaints I told her that when a customer complains it’s an automatic remake. She said she doesn’t have time for this became argumentative and raised her voice in serveral occasions I remained calm and told her to stop yelling at me because I am not doing that to her and remain respectful. I calmly requested for my remake because the food was cold to touch and a refund for the bacon because there was none left. She then told me she’s not doing both it’s one of the other and if she was to remake It it would take over 20 minutes because they pre closed. Everything was put away before closing. She calls the Gm tells her I’m complaining about the food and at this point because of the back and forth my burger that was open because I am showing errors is all cold. She handled the phone to me the gm is explaining to me she is closing and I explained I paid for a bacon on all my items and should receive as such and the burgers were cold. She then asked for the manger to be put back on the phone the manger is saying out loud while on the phone you want me to remake it and refund it that’s crazy we have to do that, very shortly after she then starts telling her crew they have to remake it. Because everything was pre closed what typically should have been 8 min -10 min wait time became over 20 min. I arrived at 9:55 pm and didn’t leave until 10:40 something. Maybe even an hour. The manager was rude, yelling and raising her voice over their wrong doing for something I paid for and gave me hell to get the food i requested for. The easier thing to do was to simply apologize which was NEVER said and throw some bacon on the grill and offer that to me. I am understanding they are closing if she had jus made the bacon I would have rejected the remake but since she argued the entire time my food was cold and no longer gonna be able to enjoy it. That manager should not be a manager even while she was on the phone with the GM she was arguementive I had to say serveral times not to talk to me like that and tell her I am grown and you should be respectful and she says I’m grown woman too and claims I wasn’t yelling be fr be fr and I told her again she was and not to talk to me that way. What was meant to be a nice enjoyable meal turned into the worst restaurant experience I’ve ever encountered. I am going to write serveral reviews on all social media and help and advise all my family friends that this was the worst experience. If I was a secret shopper your crew would have failed tremendously. I hated the experience I had and I will not return because of the management you have choosen to be disrespectful to their loyal customers.
Atmosphere: 1
Food: 3
Service: 1
People are very nice. Takes way too long and the cost is extraordinary for a hamburger.
Service: 1
This place cost a little much to be getting simple orders wrong. How do you forget bacon on a BACON CHEESEBURGER & my fries was cold smh. This the second time this location messed up my order. I will not be returning.
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