Foxtail Coffee Co. - Dr. Phillips YMCA

Worst coffee I ever tried 🤮. I’m a huge coffee person and I tried everything this is by far the worst I ever had. No wonder reviews are low. Even the foam is bad and not correctly made. Service also is also 👎.

Atmosphere: 1

Food: 1

Service: 1

Lovely staff, excellent coffee!

Atmosphere: 5

Service: 5

The blonde woman tried to charge me twice!! Dishonest and poor service. I will not be buying here again. Bad attitude from cashiers ignoring customers. She was Aggressive.

Atmosphere: 1

Food: 1

Service: 1

Very rude Short Female Employee with Yellow Hair. Avoid At All Costs. This woman had a Negative and Unpleasant Demeanor. Low Quality Food with Cheap Labor and Poor Customer Service. They need to Educate these Employees who are Clueless to Handle Customers Adequately and in a Professional Way.

Atmosphere: 1

Food: 1

Service: 1

Foxtail Coffee Co. at Dr. Phillips YMCA is the perfect spot after a workout! The atmosphere is vibrant yet cozy, offering a welcoming retreat. The coffee is top-notch, providing the perfect pick-me-up post-exercise.

The service here is excellent; the staff is friendly and attentive, making sure every visit is enjoyable. They know their coffee and are happy to recommend based on your preferences.

The location inside the YMCA is convenient, especially if you're a member or just finished a workout. It's a great place to relax, recharge, and maybe even catch up on some work or reading.

Atmosphere: 4

Food: 4

Service: 4

Terrible, they gave me hard bread that didn't taste like anything, I almost broke my teeth.

Food: 1

Very bad experience didn’t even have bags?
They made it seem like I was bothering them. Was on there phones while making my order? This is the second time I had a bad experience

Atmosphere: 1

Food: 1

Service: 1

Expensive and gross. pastries tasted stale and coffee was NOT good .. the owner is not very pleasant either …although she did nothing to me watching her interaction with other people was very off putting. 2 small hot chocolates, a mocha latte with oat milk , croissant and bagel turkey sausage egg and cheese came to $34 LOL

Atmosphere: 3

Food: 1

Service: 2

Whenever I’m in the Dr. Phillips area and need a caffeine fix, I’ll stop in to see Sarah and her team at Foxtail Coffee inside the YMCA. The Gingerbread Dirty Chai Latte is my current obsession, but be sure to check out their current seasonal menu for whatever creative creations they have, it’s all good!

Service: 5

Slowest place I’ve ever been to each time. Feel like I’m in the twilight zone. Sucks cuz the food and coffee is 5 star. People who get coffee typically are in a rush this experience is so irritating

Atmosphere: 3

Food: 5

Service: 1

Warning ⛔️ this location discriminates and does not universally enforce their “rules”. I am a member at the Y and frequent the Dr Phillips YMCA almost every day with my two small children. This cafe location is inside the YMCA. They have asked me to leave the cafe, even though I have purchased a coffee or tea, bc I brought snacks from home for my kids bc they do not allow any outside food or drink, even if one has bought something. They stated that because they are a “restaurant”, they do not allow outside food or drink, regardless of if it’s for babies or children.

I have also been asked to leave on an occasion where I was the only one in the café (multiple open tables for other customers to sit down). I sat down with my laptop and was looking at my cell phone prior to setting up to do some remote work, prior to purchasing a drink. Before I could even set up my space and purchase a drink, I was passive aggressively warned by the female owner to not to set up my workstation because I would not be allowed to sit there if I did not purchase something. At that point lol, I did not feel very motivated to purchase anything after being treated that way, in order to sit there and work, even though that’s what I had planned to do anyway.

Since having these experiences at this location, and as I am there every day, I began to take notice of other people that were also sitting in the café space. Every day I see people with absolutely no product bought from the café, working remotely, or scrolling on their phones, or just talking with a friend, or people sitting there with their kids with a drink from the café and giving their kids snacks, and not being asked to leave.

I truly am unsure what is the motivation behind why they run their business this way, or why they target some folks and not others, or why they don’t realize that other restaurants don’t treat customers (with children) that way, and even less so within an inclusive family space like a YMCA. It’s a shame as this could be much more friendly and much kinder space for everyone, including families.

Atmosphere: 1

Food: 2

Service: 1

They have really good service and the place is very clean, just they have never made the coffee right. I bought coffee there several times when I really had to but the taste was just very different from the other store on sand lake.

Atmosphere: 5

Food: 2

Service: 5

Coffee is not good. Nice atmosphere. Service is okay.

Atmosphere: 4

Food: 1

Service: 2

Staff was very friendly.

This coffee shop is attached to a gymnasium that we are members of. Today my husband and I were there to get some work done, buy some food/coffee as soon as we got rid of our prior drinks, and then hit the gym. The owner complained and said that she's scoping the place for people who take up a table without buying. Of course we don't want to take a table from a paying customer. This establishment has 5 tables. There was one customer in one table, besides ours. It's a huge room that could fit close to 30 2-top tables, but there are 5 tables only. It looks strange to say the least. There's an extremely uncomfortable bar that's set to the side up against a plant feature that no one uses and arguably isn't usable. Instead of merely asking politely if we would like anything to buy and creating a conversation/relationship with potential buyers...she ran us off. We had brought in cups from another establishment to finish off our breakfast sodas and she said we would need to throw them out if we are in her dining area.... and, even if we threw them out that we would need to pay for something to remain. Since there is no adjoining door to the lobby of the gym, and rather an open room.. we explained that it looks like a joint lounge with the gym and that had we stayed, we would have bought something... that it was our plan. We told her we would leave, of course, tho... and so we did. But I had to ask her why there were only 5 tables. It was too odd to me that such a huge room was set up like this. When asked, she said that they lowered their tables numbers *because* they didn't want more people coming into the shop to lounge and linger (presumably without purchasing?). Gobsmacked! First off... let me just say,... People come to businesses they need to see if it's what they want. They buy from businesses (and owners) that they like. You then come back to places and people you like. You want people in the doors at least checking it out...even if albeit using a [vacant]table to enjoy that time. It's good to have enjoyment or personal time in your business. It gives the air of fun and encourages purchases, and more people to come in. What she apparently doesn't recall is that my husband and I have purchased from their store at almost every single gym trip we have taken. Instead of remembering us and thanking us for our prior business and making a good conversation... she has to complain and explain too much about the policing.... to us, the only other potential customers she could have at the moment for a second table. Of course, we didn't want to throw away our previous drinks because they were paid for either. We also no longer liked her and didn't want to purchase from her now. So we politely left. What causes my husband and I have to have the audacity to come into her establishment and do as we did? Because it's known that coffee shops throughout Florida welcome loungers and remote workers. They get purchases from them. These are people who thrive on or survive off of repeated caffeine doses all day. They need that liquid gold to keep going. I've not been to one coffee shop in Florida that has a policy of kicking anyone out who is remote working... till today. And believe me, we have been to most if not all in this area. If you are gonna open a coffee shop, you know this phenomenon well. It also doesn't help this owner's case is she has bought a business that is clearly wide open to the lobby of the gym and has the appearance of lounge area *to the gym*. You set the stage, Owner.

This model could be totally different. Put 20 tables in there. Get your regular 2 to 3 tables with your customers.. as per usual. Let anyone lounge. Bake some amazing smells. Brew some amazing caffeine highs into the air. And watch the line grow like any other coffee shop that doesn't do what just happened here. Every single person that you give that speech to,.. as well as us.. will likely

Atmosphere: 4

Food: 3

Service: 1