Ghirardelli Soda Fountain & Chocolate Shop

It's nice to be able to eat a dessert that everyone else is eating! The options for non-vegans are plentiful. The non-dairy hot fudge sundae has the same calorie count as their Carmel salt sundae -- definitely a good one to share! Updated from previous review on 2025-04-02

Their non-dairy sundae was ok.

The best ice creams

Atmosphere: 5

Food: 5

Service: 4

The sundaes and chocolate are fantastic, with a good variety of options. However the cost is far too high, even for Disney Springs (a single chocolate covered strawberry is $6), and there aren't many tables due to a poorly designed interior so seating is a challenge.

Food: 5

Overpriced. 16USD for a small sundae and it’s not better than some fast food.

Atmosphere: 3

Food: 1

Service: 5

The worst banana split I have had! Also line up to pick your food is long and they don’t let you know that in advance. They don’t have a counter so you can approximate when your order is ready for pick up. Everyone seems to be on top of each other. And the best part is they charge $20 for a banana split which doesn’t have cooked bananas. Very disappointing. I was expecting more from this brand.

Atmosphere: 2

Food: 1

Service: 1

Such delicious treats, and they're always well staffed so I don't have to wait very long on those busy nights.

Atmosphere: 5

Food: 5

Service: 5

Delicious milkshake and worth checking out!

Atmosphere: 5

Food: 5

Service: 5

For ice cream it is really lovely but and it’s a big but the actual cost of these ice creams is astronomical. $35 for two is extreme.

Atmosphere: 3

Food: 4

Service: 3

Very good ice creams, very good atmosphere and attention. I recommend.

Atmosphere: 5

Food: 5

Service: 5

The staff could not, and would not even attempt to accommodate for my son’s allergy. they have a dairy free sundae option which would have been fine for him. But when I simply asked if they could just notify the staff in the back that it was an allergy, so they could change their gloves and use a different scoop. The manager said he would not.

I’ve never had an experience like this before. I was so disappointed. Luckily Salt and Straw in Disney Springs was more than happy to accommodate us and take allergies seriously.

Service: 1

Long wait, high price but normal for Disney, hot fudge was cold

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: World Famous Hot Fudge Sundae

Tables were dirty. Service was ver slow. Ice cream was warm.

Atmosphere: 1

Food: 1

Service: 1

We love their sundae, it was so delicious.

Atmosphere: 5

Food: 5

Service: 5

A very cute chocolate shop that is a must see if you are a chocolate or sweets fan. The staff were very helpful and accommodating. We went there during the fall season so they had there fall chocolate collections, which includes Pumpkin Spice Caramel. All the chocolates were yummy and not a bad price for the quality you get.

Atmosphere: 5

Food: 5

Service: 5