I'm totally disgusted! While in the men's room at the orlando airport I noticed this employee of h.M.S host used the men's urinal And not even think about washing his hands. He didn't even look in.The direction of the sinks he walked straight out of the bathroom and onto the floor and probably to the back of one of these kitchens cooking food with his dirty unwashed hands touching his private parts. Filthy!
reagan benjamin
Best experience ever from the Management down to HR everything was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Swirl
Bronx Watt
The worst people. They have jobs(you apply) and the managers no call you, no interview, nothing. The worthless company.
Atmosphere: 1
Food: 1
Service: 1
Sarasota Homegrown
Great company! Awesome management! Great staff!! They are great!!!
Atmosphere: 5
Food: 5
Service: 5
Trevor Mannausa
You need to put your leadership in check at JAX. Two issues at two different restaurants. One said that they haven’t been ordering hash browns so I couldn’t order the sandwich I wanted at BurgerFi, switched at the servers recommendation. Then at the other they said they have been telling management for a week about the price issue but then proceeded to charge me $.50 more because that’s the price in the system but not on the board. Your front line team shouldn’t have to deal with customer issues and issues with management. Horrible! Plus for an eco friendly company, one breakfast sandwich and four pieces of trash.
Atmosphere: 1
Food: 1
Service: 1
Semen Popov
Jannnett was the best bartender I have had in years. I had a horrible experience at the Orlando airport because of horrible frontier airline service, however she completely changed my mood for the day and made me excited to be here even thought I have to spend the next 24 hours here for no reason. As long as they have bartenders like her I will always stop by this bar when I’m in town.
Atmosphere: 5
Food: 5
Service: 5
Missy North
This place has Felons as managers Cynthia Miller is a Felon. I will never eat there cause they might steal your credit card information.
Vegetarian options: This place needs more veggies
Brian Brunning
Garbage excuse for a union.
Lucas R
Worst catering, I wish you bankrupt. Even WAWA or 7-11 does a better job.
Sat at the bar.. the seating wait time was around 30 mins. We had to keep an eye on seating because the host wasn't observant. Also there are gnats present.
Olga Ariza
Don’t empty the garbage cans poor service, dirty floor
Lorraine Doo
Outrageously long lines at the Starbucks at this location @starbucks and HMS should be ashamed. Worse than the parks because they only had ONE person working. There was another person in the space moving boxes around and letting the one person make drinks and do orders. I know there are personnel safety rules, but there are also personnel burnout issues. If you are going to offer service at an airport where time is at a premium. Hire and pay people and get some efficient processes.
Ernest Shadow
Understaffed and overpriced HMS does not appear to protect the brands they represent.MCO needs to let their well know brands represent themselves and not have HMS serve as a third party vendor.
Morris McNitt
I was very impressed by Yusef's willingness to help wherever needed. I was struggling with the kiosk and he stepped up and helped out. Thank you Yusef!
I'm totally disgusted! While in the men's room at the orlando airport I noticed this employee of h.M.S host used the men's urinal And not even think about washing his hands. He didn't even look in.The direction of the sinks he walked straight out of the bathroom and onto the floor and probably to the back of one of these kitchens cooking food with his dirty unwashed hands touching his private parts. Filthy!
Best experience ever from the Management down to HR everything was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Swirl
The worst people. They have jobs(you apply) and the managers no call you, no interview, nothing. The worthless company.
Atmosphere: 1
Food: 1
Service: 1
Great company! Awesome management! Great staff!! They are great!!!
Atmosphere: 5
Food: 5
Service: 5
You need to put your leadership in check at JAX. Two issues at two different restaurants. One said that they haven’t been ordering hash browns so I couldn’t order the sandwich I wanted at BurgerFi, switched at the servers recommendation. Then at the other they said they have been telling management for a week about the price issue but then proceeded to charge me $.50 more because that’s the price in the system but not on the board. Your front line team shouldn’t have to deal with customer issues and issues with management. Horrible! Plus for an eco friendly company, one breakfast sandwich and four pieces of trash.
Atmosphere: 1
Food: 1
Service: 1
Jannnett was the best bartender I have had in years. I had a horrible experience at the Orlando airport because of horrible frontier airline service, however she completely changed my mood for the day and made me excited to be here even thought I have to spend the next 24 hours here for no reason. As long as they have bartenders like her I will always stop by this bar when I’m in town.
Atmosphere: 5
Food: 5
Service: 5
This place has Felons as managers Cynthia Miller is a Felon. I will never eat there cause they might steal your credit card information.
Vegetarian options: This place needs more veggies
Garbage excuse for a union.
Worst catering, I wish you bankrupt. Even WAWA or 7-11 does a better job.
Really good food and great service recommend
Restaurantji Recommends
Sat at the bar.. the seating wait time was around 30 mins. We had to keep an eye on seating because the host wasn't observant. Also there are gnats present.
Don’t empty the garbage cans poor service, dirty floor
Outrageously long lines at the Starbucks at this location @starbucks and HMS should be ashamed. Worse than the parks because they only had ONE person working. There was another person in the space moving boxes around and letting the one person make drinks and do orders. I know there are personnel safety rules, but there are also personnel burnout issues. If you are going to offer service at an airport where time is at a premium. Hire and pay people and get some efficient processes.
Understaffed and overpriced HMS does not appear to protect the brands they represent.MCO needs to let their well know brands represent themselves and not have HMS serve as a third party vendor.
I was very impressed by Yusef's willingness to help wherever needed. I was struggling with the kiosk and he stepped up and helped out. Thank you Yusef!
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