Hyatt on the Rocks

1 Grand Cypress Blvd, Orlando

Recent Reviews

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David Nagel-Nunez

Very good drinks and food right by the pool! A little pricey, but great quality overall, and they even served us from the poolside area.

Atmosphere: 5

Food: 5

Service: 5

Anthony Gonzalez

Hector Rodriguez is an outstanding bartender. Every time I visit, he goes above and beyond, not just with his top-notch drinks, but with how much he genuinely cares. In this crazy heat, I’ve seen him make sure people stay safe and hydrated, always looking out for everyone. His creativity with beverages brings something new and exciting every time, and his personal, friendly vibe makes every visit feel special. Thank you so much, Hector. Your passion, skill, and heart never go unnoticed. I always look forward to coming back because of you.

Atmosphere: 5

Food: 5

Service: 5

Christine Wong-Tai

Few things scream vacation like ordering food and drinks poolside, and this spot delivers on both atmosphere and flavor. We ordered from On the Rocks poolside during our vacation and we’re so glad we did! We were in the mood for something different (and honestly, a little tired of the usual American fare), and the OTR Rice Bowl with coconut shrimp completely hit the spot.

We were delightfully surprised by how flavorful and satisfying it was. The bowl had layered, well-balanced flavors, and the coconut shrimp was perfectly cooked. It was exactly what we were craving.

The portions were generous, the setting relaxing, and the overall experience made us feel like we were truly on a getaway. This dish is a must-try — we’ll definitely be ordering it again next time!

Atmosphere: 5

Food: 5

Service: 5

Emily Sanders

Guys at the bar are super friendly, food is pretty good!

Atmosphere: 5

Food: 5

Service: 5

Tim Busekrus

Drinks were great! Located right by the Hyatt pool and the mini beach. Prices were reasonable but they have a mandatory 18% tip (just something to be aware of). Servers were all really friendly. Plenty of seating. Definitely swing by if you’re staying at the Hyatt!

Atmosphere: 5

Service: 5

Larry King

absolutely horrible! been coming here for years.cant believe how bad it's become? no maid service?? somebody jamming something under our door, so it wouldn't close! became the Bates motel.we WONT be Back!

Nicole Koehler

Great hotel will be back nice people very good staff always were quick with anything great valet highly recommend Darvis great employee beautiful hotel all over

Carattini Monica

Went for 7 nights and reserved 2 rooms since we were a family of 5. First of all the room my husband and I were in was next to a loud family staying 5 in the same room and 3 DOGS yes 3 and not quiet dogs loud and barking. That first night I couldn’t call front desk to let them know because the phone wasn’t working. The next morning I went to front desk to let them know the dogs were barking the whole because that family left the alone, I even showed them a video I had taken that night and day. They said they would take care of the issue in the best way they could but they couldn’t do much with the other guest even though they had 3 dogs and the limit is 2. This went on our whole stay. Very upsetting to say the least nothing was done to fix this at check out I told another manager about the situation and she said that there was no note on file of all the times I spoke with different managers. I get it that this is a pet friendly hotel but why would you put non carrying pet family in the floor where most pets stay?!?!? We paid over $3,000 to sleep in a loud room with pet hair everywhere. Not to mention that every single day I had to notify that our room had not been cleaned. Our only relaxing day at the pool came to an end early because someone poop in the pool and it took them 3hours to notify the guests, yes that’s right people were in the pool for 3hours while the poop was still there. In sum this vacation has horrible and I would NEVER RECOMMEND NOR STAY HERE AGAIN.

New Punjab Indian Restaurant

Great location for weddings/ large gatherings. Good kitchen to work in. Great staff.

mmisky87

This is a pricier stay for a middle class family, but its worth the splurge. There are so many amenities offered for families that it is hard to pass up. We enjoyed the rock climbing, biking and lots of pool time with our large family.

Tom S

great location and great atmosphere, the prices are insane, the lack of free wifi and continental breakfast at this prices are disappointing. glad work paid, I would never be able to afford this place.

Sharonh7865

Excellent hotel have just arrived back after 10 nights there. Staff were friendly and helpful and room was clean and tidy. Facilities were excellent especially the pool area. Only downside was paying for parking.

Alicia B

We booked this hotel going to try out another Hyatt Regency, as we just stayed in one in Long Beach, CA. Was worried it would not match, but it actually it exceeded my expectation! We started by being greeted by the Lobby Ambassador named Merlot, a beautiful scarlet macaw that loves to say “Hello” and then went to checkin and asked for an early checkin and received our room right away. We went up beautiful glass elevators that views the enclosed atrium lobby with high-rise windows all the way to top floor. Got to our room on the 6th floor with a pool view, and it was beautiful. There looks to be a lagoon with a beach setup right past pool. We had a few thundershowers roll by but opened up just enough to watch the fireworks from both Epcot and Magic Kingdom. We decided to eat in, since we had a long trip from Arizona and ordered from the Lakehouse and we had some yummy food with burgers, wedge salad, and pizza. In the morning, preparing to go to Magic Kingdom we went to the Lake House with the beautiful décor and decided on the breakfast buffet and it looks like a cruise ship! All the foods you can think of with a chef on hand to make the omelets, eggs, etc. We decided to use the bus transportation from Hyatt over to Magic Kingdom and left at 10:30 AM and had no problems, loved the bus driver and when we wanted to return at 8:30 PM no problem, we knew to go to C-16 for pick up. It is about a 22-minute drive, but to be included, really helps! We stayed one more night and got so much sleep and the showers were just the best! We actually used the soaps and lotions, they were that good! Hotel staff says hello everywhere you go, it was just the best trip! We intend to go back when we come back out next year.

Y1462NSanna

We went on a business trip and I wish I brought my kids. There were so many activities for the whole family. The property is private so I would let my older kids wander on their own. Lots of restaurants and gift shops in walking distance. Will definitely be back with the family!

danquiles

Property is great, pool wonderful, staff helpful, food was great and the rooms were spacious and clean. Everything from check in to check out was great! Enough space for the whole family and lots to do, very close to great restaurants and attractions.

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