I have gone to many different restaurants and I will say that I was impressed by how well I was treated and how well they handled my order so fast I am very grateful to see that there is still restaurants that have employees who are really sweet and funny please know that I will be back to sit down and have a meal . Please know I very appreciated for your To Go service again thank you for the great service. I’ll be back!
yorkiemark
Visited here 3 times during our September holiday to Orlando. Food very good, reasonably priced and service was attentive.
Foodlover3648
We stopped here as was recommended on a Facebook site so here God first check my other reviews none bad most 4plus so went here about 5 on way from universal AN every Thu g was so poor service food toilets utensils every thing the burger was swimming in fat the server could not be bothered have us menu then investigates what we wanted I WILL never go to another Chili's ever
Mags B
Family of 5 - The adults had fajitas (chicken & steak) which was delicious but luke warm. Kids pizzas were a good size and you could choose 2 sides. Delicious but the chips were cool. They were short staffed so it had taken a bit of a wait for the food to arrive so we didn't want to send anything back. Mini Moulten chocolate cake for dessert which was massive for the kids! It obviously went down well. Kids and my husband enjoyed their visit, I was underwhelmed.
Ruo Zhang
Don't believe their door dash rating, which is probably fake. Worst wings I have ever had in my life.
DarthLawyer1
Always smiling and happy to see us. Food is always on point and all the staff is very friendly. Would highly recommend this Chili’s to anyone wanting a a solid quick lunch and a cool refresher or two. Ask for Christie, she is amazing. Atty Edwin Marti, Jr.
Christian S
Restaurant lacked atmosphere, let down by the service. Some of the examples of poor service are .... Waitress wearing a face mask around her kneck....rather there wasn't one to be seen to be honest. Waitress wandered around restaurant but missed the table we are on and therefore didn't ask how the meal was and if we needed any refills. No bill/check produced at the time of paying just a word of mouth bill so no idea what had been charged for...and had a tablet thrust in face whilst the waitress stood holding it to select my tip! When leaving another customer came in with a new born and got barked at that they couldn't just sit down they had to wait outside for 20 minutes. The place was empty, less than 20% full...no I know that they may not have been staffed for 100% so the wait could have been genuine to wait outside in such circumstances was crazy. Food was actually ok .
Step Lop
DONT EAT FROM THERE WROST PLACE EVER WINGS HAVE NO FLAVOR AND WERE UNDER COOKED AND RAW JUST DISGUSTING THERE FOOD IS NASTY AND THEY NEED TO GET REPORTED TO THE HEALTH DEPARTMENT FOR SERVING RAW CHICKEN DONT EAT FROM THERE DONT WASTE UR TIME N MONEY IF I CAN GIVE NEGATIVE 100 STAR I WOULD
I ordered takeout while sitting in the restaurant lobby.The boneless wings weren't warm and were hard as if they'd been sitting for quite some time and then just Sauced after my order. The same with the fries.
ChrisGower1975
Walked in here at circa 8:30pm last night to be advised in a half empty restaurant that a table wouldn't be ready for us for 20 minutes. We decided to wait. There was a young, very dim and slow petite girl at the entrance, along with a guy with glasses. They were literally looking at one another and did not have a clue between them. There were dirty tables and one of them could have managed the greeting whilst the other cleaned a few of the tables to at least make the restaurant more presentable. I have never seen such disorganised chaos in my life in visiting restaurants. 4 people who came in after us were then sat down before us and I went to enquire what our status was and the rude petite girl said "You've only been waiting for 17 minutes!" She then added it could now be 30 minutes. I used the restroom and there were people eating dessert with their dirty meal plates surrounding them. It was at this point we decided to leave. Not without telling them how useless they were of course! This needs addressing.
ZANI L.
The Night Manager at this location on 05/21/2022 was very nasty. She was not empathetic at all. I accidentally ordered the boneless and instead of bone in , but it didn’t stop there the sauce was very displeasing and she suggested that I make another payment without any other solutions. I didn’t agree with how I was handled.Additionally, the gentleman explained that the exchange would take 15-20 minutes.
frankd502
Chili's is pretty consistent like any other chain...our server was one of the best we ever experienced. And when one in our party spilled a very LARGE glass of sticky lemonade she was very comfortable jumping in with our group to bust his chops. I won't say her name here, but Chili's can refer to her name by referencing check # 3020133 and give her Employee of the Month :) Oh ya, service was great, food was excellent, etc etc etc.
J D
Horrible customer service. Management Good for nothing!!!
Sensational. I recommend it to everyone.
Atmosphere: 5
Food: 5
Service: 5
Fast and fresh. Lemon pepper and buffalo
Atmosphere: 5
Food: 5
Service: 5
I have gone to many different restaurants and I will say that I was impressed by how well I was treated and how well they handled my order so fast I am very grateful to see that there is still restaurants that have employees who are really sweet and funny please know that I will be back to sit down and have a meal . Please know I very appreciated for your To Go service again thank you for the great service. I’ll be back!
Visited here 3 times during our September holiday to Orlando. Food very good, reasonably priced and service was attentive.
We stopped here as was recommended on a Facebook site so here God first check my other reviews none bad most 4plus so went here about 5 on way from universal AN every Thu g was so poor service food toilets utensils every thing the burger was swimming in fat the server could not be bothered have us menu then investigates what we wanted I WILL never go to another Chili's ever
Family of 5 - The adults had fajitas (chicken & steak) which was delicious but luke warm. Kids pizzas were a good size and you could choose 2 sides. Delicious but the chips were cool. They were short staffed so it had taken a bit of a wait for the food to arrive so we didn't want to send anything back. Mini Moulten chocolate cake for dessert which was massive for the kids! It obviously went down well. Kids and my husband enjoyed their visit, I was underwhelmed.
Don't believe their door dash rating, which is probably fake. Worst wings I have ever had in my life.
Always smiling and happy to see us. Food is always on point and all the staff is very friendly. Would highly recommend this Chili’s to anyone wanting a a solid quick lunch and a cool refresher or two. Ask for Christie, she is amazing. Atty Edwin Marti, Jr.
Restaurant lacked atmosphere, let down by the service. Some of the examples of poor service are .... Waitress wearing a face mask around her kneck....rather there wasn't one to be seen to be honest. Waitress wandered around restaurant but missed the table we are on and therefore didn't ask how the meal was and if we needed any refills. No bill/check produced at the time of paying just a word of mouth bill so no idea what had been charged for...and had a tablet thrust in face whilst the waitress stood holding it to select my tip! When leaving another customer came in with a new born and got barked at that they couldn't just sit down they had to wait outside for 20 minutes. The place was empty, less than 20% full...no I know that they may not have been staffed for 100% so the wait could have been genuine to wait outside in such circumstances was crazy. Food was actually ok .
DONT EAT FROM THERE WROST PLACE EVER WINGS HAVE NO FLAVOR AND WERE UNDER COOKED AND RAW JUST DISGUSTING THERE FOOD IS NASTY AND THEY NEED TO GET REPORTED TO THE HEALTH DEPARTMENT FOR SERVING RAW CHICKEN DONT EAT FROM THERE DONT WASTE UR TIME N MONEY IF I CAN GIVE NEGATIVE 100 STAR I WOULD
Restaurantji Recommends
I ordered takeout while sitting in the restaurant lobby.The boneless wings weren't warm and were hard as if they'd been sitting for quite some time and then just Sauced after my order. The same with the fries.
Walked in here at circa 8:30pm last night to be advised in a half empty restaurant that a table wouldn't be ready for us for 20 minutes. We decided to wait. There was a young, very dim and slow petite girl at the entrance, along with a guy with glasses. They were literally looking at one another and did not have a clue between them. There were dirty tables and one of them could have managed the greeting whilst the other cleaned a few of the tables to at least make the restaurant more presentable. I have never seen such disorganised chaos in my life in visiting restaurants. 4 people who came in after us were then sat down before us and I went to enquire what our status was and the rude petite girl said "You've only been waiting for 17 minutes!" She then added it could now be 30 minutes. I used the restroom and there were people eating dessert with their dirty meal plates surrounding them. It was at this point we decided to leave. Not without telling them how useless they were of course! This needs addressing.
The Night Manager at this location on 05/21/2022 was very nasty. She was not empathetic at all. I accidentally ordered the boneless and instead of bone in , but it didn’t stop there the sauce was very displeasing and she suggested that I make another payment without any other solutions. I didn’t agree with how I was handled.Additionally, the gentleman explained that the exchange would take 15-20 minutes.
Chili's is pretty consistent like any other chain...our server was one of the best we ever experienced. And when one in our party spilled a very LARGE glass of sticky lemonade she was very comfortable jumping in with our group to bust his chops. I won't say her name here, but Chili's can refer to her name by referencing check # 3020133 and give her Employee of the Month :) Oh ya, service was great, food was excellent, etc etc etc.
Horrible customer service. Management Good for nothing!!!