Kelly's Homemade Ice Cream Counter at The Milkhouse

Horrible experience. My husband lost his wallet. We proceeded to go back the following day to try and find it. Because we had an airtag on it, the airtag showed that it was at Kelly's. Ice cream. We proceeded to go inside and ask the manager if they had found a wallet. The manager proceeded to look at me and my husband and say she had thrown the wallet away. It had not even been 24 hours. Then, proceeded to say that she was going to help us get the wallet out of the dumpster, her and a few other employees came to the back Door. And proceeded to laugh in our face and say she'll be back in a minute. Went back inside came back out 10 to 15 minutes later and proceeded to tell me and my husband. that the dumpster was too full or She would help us get the wallet we in return, had to call the police department to have them.Come out, try and help us get his wallet out of the dumpster. Out of all the years that I've worked in a restaurant. I have never seen a manager behave in such a manager.

I went to go get ice cream. But no one was at the window. I tried to get the attention of the bar staff. But they ignored me. Would never recommend.

Our go to place for great ice cream, great food and great service!

Got their graham cracker ice cream. It was incredible!!!

This place is absolutely delicious!! My man and I just moved to the area and found this place based on proximity. We gave it a shot and are hooked. The flavors are delicious and some are different, super yummy combos that you won’t find anywhere else. We both love the quality and flavor options, and they gave us huge scoops of ice cream. We definitely got our money’s worth and will keep coming back (we’ve already been twice in the first week). The staff were super friendly and helpful, and the place is a cool little spot with indoor and outdoor seating. Definite 5/5 experience.

⭐️⭐️⭐️⭐️⭐️ we just tired them for the first time at monster jam in Orlando. The ice cream was good and the workers was very nice. I couldn’t carry 5 ice creams so they offered to help me back to my family! Thanks again

Always amazing ice cream!

Mediocre ice-cream that is way overpriced for the very very small portion that you get. Friendly staff but not at all worth the stop.

Atmosphere: 1

Food: 1

Service: 4

Get the coffee milkshake!

Atmosphere: 5

Food: 5

Service: 5

Best ice cream in the area !

Atmosphere: 5

Food: 5

Service: 5

Kelly’s has a special place in our hearts! We go 2-3x a month. The ice cream is high quality and you get what you pay for. We have too many favorite flavors to list, but I want to personally shout out to any of the monthly flavors that have been dark chocolate based; there is nothing better to cure a bad day than the chocolatiest of chocolates, and this is that! (I’m looking at you cosmic brownie and German chocolate cake!) Here is a roundup of all the locations our family of 5 has tried: Maitland 11/10 - Our favorite location. Always great service from Andy, the freshest waffle cones/bowls, and always has all the flavors in stock. Ample parking and seating indoors and nearby outdoors to suit your fancy. Consistently perfect! Ferncreek 9/10 - The ice cream is great, and the outdoor area is adorable. Parking is a little rough but it’s a historic area and understandable. Horizon West 10/10 - Stellar waffle cones/bowls, special products, and the best indoor seating. Winter Park 7/10 - A little cramped and no indoor seating, but when the weather is nice the outdoor area is cute! Special shout out for the oatmeal creme pie flavor only available here. Waffle bowls tend to be stale. Winter Garden 9/10 - Extremely friendly service and fresh waffle bowls, we just wish it was a standalone for easier access and less crowding. Hunter’s Creek 7/10 - Stale waffle cones and less than fresh ice cream, but we love the ample parking, wide variety, and proximity to our home away from home. Sanford 5/10 - The only disappointment we’ve had trying so many locations. Waffle cones so stale you can bend them like rubber, and the unfriendly coffee shop staff manning the ice cream counter unwilling to make fresh cones. Ice cream itself is stale and not at all on trend with the Kelly’s brand and stellar reputation. “Sold out” of multiple flavors, and one case has a broken light and door. Just seems like this location doesn’t get the same TLC as the rest.

Kelly’s has a special place in our hearts! We go 2-3x a month. The ice cream is high quality and you get what you pay for. We have too many favorite flavors to list, but I want to personally shout out to any of the monthly flavors that have been dark chocolate based; there is nothing better to cure a bad day than the chocolatiest of chocolates, and this is that! (I’m looking at you cosmic brownie and German chocolate cake!) Here is a roundup of all the locations our family of 5 has tried: Maitland 11/10 - Our favorite location. Always great service from Andy, the freshest waffle cones/bowls, and always has all the flavors in stock. Ample parking and seating indoors and nearby outdoors to suit your fancy. Consistently perfect! Ferncreek 9/10 - The ice cream is great, and the outdoor area is adorable. Parking is a little rough but it’s a historic area and understandable. Horizon West 10/10 - Stellar waffle cones/bowls, special products, and the best indoor seating. Winter Park 7/10 - A little cramped and no indoor seating, but when the weather is nice the outdoor area is cute! Special shout out for the oatmeal creme pie flavor only available here. Waffle bowls tend to be stale. Winter Garden 9/10 - Extremely friendly service and fresh waffle bowls, we just wish it was a standalone for easier access and less crowding. Hunter’s Creek 7/10 - Stale waffle cones and less than fresh ice cream, but we love the ample parking, wide variety, and proximity to our home away from home. Sanford 5/10 - *edit: this location is not run by Kelly’s so they don’t have full control.* The only disappointment we’ve had trying so many locations. Waffle cones so stale you can bend them like rubber, and the unfriendly coffee shop staff manning the ice cream counter unwilling to make fresh cones. Ice cream itself is stale and not at all on trend with the Kelly’s brand and stellar reputation. “Sold out” of multiple flavors, and one case has a broken light and door. Just seems like this location doesn’t get the same TLC as the rest.

Always great ice cream in a cool spot you can also get beer, but the flavor choices are very limited.

Atmosphere: 5

Food: 5

Service: 5

Kelly's Ice Cream is consistently amazing!!

Atmosphere: 5

Food: 5

Service: 5

This is a much smaller Kelly's shop, and may be limited in their available flavors for the day. Regardless, it will have the everyday favorites, but some of the monthly specials may not all be available. There are plenty of seats to relax while enjoying ice cream from the best ice cream shop in Orlando!

Atmosphere: 5

Food: 5

Service: 5