The food was poor and overpriced. Dirty tables total lack of seating. No control over the tables, people were reserving seats before getting their food, which meant people had to sit on the floor
Atmosphere: 2
Food: 1
Service: 1
G M
This is a pretty shabby operation. My kid has peanut, tree nut allergies. The app said talk to the supervisor before you order the food. When I asked an employee here who I should talk to, they said there's no one - just talk to the first person in the line serving your food. She said she will give me an allergen menu and forgot about it. I waited for 5 minutes and called her again, and to her credit, she finally did get me the menu.The first lady in the line serving the food was quite irritated when we informed her of my kid's nut allergy and made a whole show of huffing and sighing. She literally shoved the burger onto the bread for us asking her whether she could change her gloves (since some dessert items have chance of cross-contamination and elsewhere, we've seen people eat Snickers before serving food). She also didn't seem to know what we were referring to - she thought we were vegan and didn't want meat.Anyways, past this employee of the month, there were paper towels scattered on the ground, the table was sticky and unclean and there was practically no assistance whatsoever.The burger was really bad. One burger, some slices of bacon and queso. That's it. We had to add a lot of condiments to it to make it better. The taco was totally mediocre.On its app, Seaworld says all its locations are trained to take care of food allergies (despite Shark Grill employees being the most trained). To their credit, most of the locations (except the Pizza place) dont serve peanut products. But from going here and the other Flameside Grill restaurant, I find that their employees are poorly trained or even sensitized to food allergies.
Atmosphere: 2
Food: 2
Service: 1
tony tiger
One arm lady that serve us our hamburger was cussing she was having bad day I guess
Atmosphere: 1
Food: 1
Service: 1
Gerard L. Koehler
Spent around an hour and a half getting a burger that tastes like cardboard.
Atmosphere: 1
Food: 1
Service: 1
Gerard
I waited an hour for school lunch food that costs 40$.
Atmosphere: 2
Food: 2
Service: 1
EDWIN PARRA
DANGER ⚠️ Spend your money somewhere else: The attention of the manager is terrible, she is rude and you feel like she works without pleasure. The food is of very low quality, everything feels synthetic and with chemicals, the prices are exaggeratedly high for the quality, they take advantage of the scarcity of establishments within the park to abuse the prices. 2 tacos and 2 hamburgers 136 dollars. These types of establishments discredit SeaWorld and do not help it.
Atmosphere: 1
Food: 1
Service: 1
Munir h. BARK bark
Certainly the worst place I've eaten.
Atmosphere: 1
Food: 1
Service: 1
Andre Melendez
Food cold no condiments as an annual pass holder you get a 10 percent discount then they add a 5 percent surchargeI understand it’s theme park prices but don’t charge excessive prices then insult guests with bogus chargesI prefer you don’t offer the discountEat before you go to park
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Tacos
Richie Ruiz
Great Cheese
Atmosphere: 5
Food: 5
Service: 5
Isaac Kern
Food was pretty decent, especially since it was free with my ticket.
Very limited seating but restaurant continues to bring in customers even tho there is no where to sit. Tables outside were very close together and had bird poop everywhere.
Atmosphere: 2
Food: 2
Service: 2
Amazon Grande
We waiting in line for over 30 minute's at a school type cafeteria. Being it was News Years Eve though we knew it would be busy. When we took our trays to the area where they gave us our food, I was shocked that they were serving hamburgers, chicken and beef out of metal tubs. Fries, half cooked bacon, hamburger buns, and chicken nugget's in open tubs also. I ordered the “loaded potatoes”. She plopped soggy Luke warm fries in a bowl placed a couple of spoon fulls of cold chicken on top and asked me if I wanted cheese. Even though they had melted cheese sauce, she sprinkled a spoonful of cold shredded cheese on top. I can honestly say this was the worse meal I ever experienced on a vacation. And for the 4 of us only $140.00! McDonald’s would have been better. There are nice places to eat in the park and I’m sorry I was led to eat at this place. And very little to choose from on the menu. Way overpriced, fast food cafeteria type, Luke warm or cold, and not freshly made and tasted like gas station food. Never again!
Atmosphere: 3
Food: 1
Service: 1
Karren Aloyan
Overpriced food,not tasty .Service average-typical for
Atmosphere: 3
Food: 3
Service: 3
Paula Quintero
Grapes were dirty, chicken was not cooked, ordered fries with a little bit of steak pieces for $20 and total was $80.
Atmosphere: 1
Food: 1
Service: 1
Kathleen Clark
Food is extremely overpriced for the quality. The meat isn’t seasoned, the overall flavor is very bland, comparable to cafeteria food.
The food was poor and overpriced. Dirty tables total lack of seating. No control over the tables, people were reserving seats before getting their food, which meant people had to sit on the floor
Atmosphere: 2
Food: 1
Service: 1
This is a pretty shabby operation. My kid has peanut, tree nut allergies. The app said talk to the supervisor before you order the food. When I asked an employee here who I should talk to, they said there's no one - just talk to the first person in the line serving your food. She said she will give me an allergen menu and forgot about it. I waited for 5 minutes and called her again, and to her credit, she finally did get me the menu.The first lady in the line serving the food was quite irritated when we informed her of my kid's nut allergy and made a whole show of huffing and sighing. She literally shoved the burger onto the bread for us asking her whether she could change her gloves (since some dessert items have chance of cross-contamination and elsewhere, we've seen people eat Snickers before serving food). She also didn't seem to know what we were referring to - she thought we were vegan and didn't want meat.Anyways, past this employee of the month, there were paper towels scattered on the ground, the table was sticky and unclean and there was practically no assistance whatsoever.The burger was really bad. One burger, some slices of bacon and queso. That's it. We had to add a lot of condiments to it to make it better. The taco was totally mediocre.On its app, Seaworld says all its locations are trained to take care of food allergies (despite Shark Grill employees being the most trained). To their credit, most of the locations (except the Pizza place) dont serve peanut products. But from going here and the other Flameside Grill restaurant, I find that their employees are poorly trained or even sensitized to food allergies.
Atmosphere: 2
Food: 2
Service: 1
One arm lady that serve us our hamburger was cussing she was having bad day I guess
Atmosphere: 1
Food: 1
Service: 1
Spent around an hour and a half getting a burger that tastes like cardboard.
Atmosphere: 1
Food: 1
Service: 1
I waited an hour for school lunch food that costs 40$.
Atmosphere: 2
Food: 2
Service: 1
DANGER ⚠️ Spend your money somewhere else: The attention of the manager is terrible, she is rude and you feel like she works without pleasure. The food is of very low quality, everything feels synthetic and with chemicals, the prices are exaggeratedly high for the quality, they take advantage of the scarcity of establishments within the park to abuse the prices. 2 tacos and 2 hamburgers 136 dollars. These types of establishments discredit SeaWorld and do not help it.
Atmosphere: 1
Food: 1
Service: 1
Certainly the worst place I've eaten.
Atmosphere: 1
Food: 1
Service: 1
Food cold no condiments as an annual pass holder you get a 10 percent discount then they add a 5 percent surchargeI understand it’s theme park prices but don’t charge excessive prices then insult guests with bogus chargesI prefer you don’t offer the discountEat before you go to park
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Tacos
Great Cheese
Atmosphere: 5
Food: 5
Service: 5
Food was pretty decent, especially since it was free with my ticket.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very limited seating but restaurant continues to bring in customers even tho there is no where to sit. Tables outside were very close together and had bird poop everywhere.
Atmosphere: 2
Food: 2
Service: 2
We waiting in line for over 30 minute's at a school type cafeteria. Being it was News Years Eve though we knew it would be busy. When we took our trays to the area where they gave us our food, I was shocked that they were serving hamburgers, chicken and beef out of metal tubs. Fries, half cooked bacon, hamburger buns, and chicken nugget's in open tubs also. I ordered the “loaded potatoes”. She plopped soggy Luke warm fries in a bowl placed a couple of spoon fulls of cold chicken on top and asked me if I wanted cheese. Even though they had melted cheese sauce, she sprinkled a spoonful of cold shredded cheese on top. I can honestly say this was the worse meal I ever experienced on a vacation. And for the 4 of us only $140.00! McDonald’s would have been better. There are nice places to eat in the park and I’m sorry I was led to eat at this place. And very little to choose from on the menu. Way overpriced, fast food cafeteria type, Luke warm or cold, and not freshly made and tasted like gas station food. Never again!
Atmosphere: 3
Food: 1
Service: 1
Overpriced food,not tasty .Service average-typical for
Atmosphere: 3
Food: 3
Service: 3
Grapes were dirty, chicken was not cooked, ordered fries with a little bit of steak pieces for $20 and total was $80.
Atmosphere: 1
Food: 1
Service: 1
Food is extremely overpriced for the quality. The meat isn’t seasoned, the overall flavor is very bland, comparable to cafeteria food.
Atmosphere: 3
Food: 1
Service: 5