Shiv was awesome to work with. Very friendly environment and of course the personalized quart to go's are my favorite go to!
Kristie Richmond
They had one of my favorite cookies
jojo mendez
I’ve been coming here for years, like 10+ years, I remember when there were numerous flavors to try, now there’s about 8-10 flavors. It’s shocking.
Anurag Elluru
Tried their homemade mango ice cream,it was good.
Outlaw Weather76
Terrible place terrible area. One thing bout Waterford lakes is that this place area ain't a place for people to hang around at not for that. It'd just shopping eating and go leave. However the attitude and atmosphere in this area is absolutely pathetic food it's horrible employees I had never been to a area full of inexperienced and unprofessional businesses it's crazy. I reckon y'all folks don't even come to Waterford lakes go other places.
Kylie Memes
Went down in quality but up in prices. Wow, I have been in love with their cheesecake ice cream since 2003. I just got back home with a quart size of cheesecake ice cream, I feel like I paid $20 for milk. Never again
Leila Morcilio
So kind and helpful I placed an online order and they were kind enough to let me know they were out of something and offered to switch it for me. Thank you for reaching out and being so attentive <3
Service: 5
Eliza Hale
Toppings stale and gross
GRACE WIGGINS
Customer service was wonderful !! Every time I walk in I feel so welcomed and the ice cream is amazing !! ??
Atmosphere: 5
Food: 5
Service: 5
Jennifer Santti
Friendly staff. The ice cream was okay. I tried the strawberry sundae, but it was a bit overwhelming with strawberry sauce. My boyfriend got pistachio and birthday cake ice cream; he said it was decent. We also tried the pumpkin and churro cookies; they were pretty good.
Disappointed with my experience here. The ordering flow is weird. They took my order with pen and paper, and yet they still had to ask what I ordered later on. The girl wrote down “WC“ for waffle cone, and the person feeling the order thought it was whipped cream lol. To make things worse, they didn’t sanitize their hands after handling the order and taking payment. The staff should wear gloves when handling food—it's basic hygiene On top of that, the portions were tiny for the price they charge—$15 for 2 small ice creams. Definitely not worth it.
Atmosphere: 3
Food: 3
Service: 1
Hector Briceno
Patricia is super happy! Always smiling, very professional!! All the kids were also friendly!! Great job kids!!
Atmosphere: 5
Food: 5
Service: 5
L. A. Barnes
Last night was my first time trying this ice cream establishment and it was really good. I got a regular sweet cream shake with cookie dough mix-in. It was nice and creamy. The service was good smooth and quick. The atmosphere was small with tables on the inside and outside as well. Overall it was a cute place and I will be returning. That’s all.
Atmosphere: 3
Food: 4
Service: 4
Jay Rivera
It was better when it was just icecream even the service is not the same anymore we used to come here alot the a moment of people walking out losing business not good
Service: 1
MISS DINORAH VAZQUEZ
Excellent Definitely Delicious Love It Vanilla Milkshake With Rainbow Or Chocolate Sprinklers But Very Expensive For My Budget, Prices When Up But It's Worth It & Everything Is All New With Chocolate Chip Cookies Cake Different Style, Holidays, Birthday, Special Occasions!!
Shiv was awesome to work with. Very friendly environment and of course the personalized quart to go's are my favorite go to!
They had one of my favorite cookies
I’ve been coming here for years, like 10+ years, I remember when there were numerous flavors to try, now there’s about 8-10 flavors. It’s shocking.
Tried their homemade mango ice cream,it was good.
Terrible place terrible area. One thing bout Waterford lakes is that this place area ain't a place for people to hang around at not for that. It'd just shopping eating and go leave. However the attitude and atmosphere in this area is absolutely pathetic food it's horrible employees I had never been to a area full of inexperienced and unprofessional businesses it's crazy. I reckon y'all folks don't even come to Waterford lakes go other places.
Went down in quality but up in prices.
Wow, I have been in love with their cheesecake ice cream since 2003. I just got back home with a quart size of cheesecake ice cream, I feel like I paid $20 for milk. Never again
So kind and helpful I placed an online order and they were kind enough to let me know they were out of something and offered to switch it for me. Thank you for reaching out and being so attentive <3
Service: 5
Toppings stale and gross
Customer service was wonderful !! Every time I walk in I feel so welcomed and the ice cream is amazing !! ??
Atmosphere: 5
Food: 5
Service: 5
Friendly staff. The ice cream was okay. I tried the strawberry sundae, but it was a bit overwhelming with strawberry sauce. My boyfriend got pistachio and birthday cake ice cream; he said it was decent. We also tried the pumpkin and churro cookies; they were pretty good.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Cookie
Restaurantji Recommends
Disappointed with my experience here. The ordering flow is weird. They took my order with pen and paper, and yet they still had to ask what I ordered later on. The girl wrote down “WC“ for waffle cone, and the person feeling the order thought it was whipped cream lol. To make things worse, they didn’t sanitize their hands after handling the order and taking payment. The staff should wear gloves when handling food—it's basic hygiene On top of that, the portions were tiny for the price they charge—$15 for 2 small ice creams. Definitely not worth it.
Atmosphere: 3
Food: 3
Service: 1
Patricia is super happy! Always smiling, very professional!! All the kids were also friendly!! Great job kids!!
Atmosphere: 5
Food: 5
Service: 5
Last night was my first time trying this ice cream establishment and it was really good. I got a regular sweet cream shake with cookie dough mix-in. It was nice and creamy. The service was good smooth and quick. The atmosphere was small with tables on the inside and outside as well. Overall it was a cute place and I will be returning. That’s all.
Atmosphere: 3
Food: 4
Service: 4
It was better when it was just icecream even the service is not the same anymore we used to come here alot the a moment of people walking out losing business not good
Service: 1
Excellent Definitely Delicious Love It Vanilla Milkshake With Rainbow Or Chocolate Sprinklers But Very Expensive For My Budget, Prices When Up But It's Worth It & Everything Is All New With Chocolate Chip Cookies Cake Different Style, Holidays, Birthday, Special Occasions!!
Atmosphere: 5
Food: 5
Service: 5
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