Jimmy Buffett's Margaritaville

We waited an hour for service and it didn’t come. Don’t bother. If they are busy you don’t matter. If you have kids, you don’t matter.

Service: 1

Live music, fun decor, like the burger choices..

Atmosphere: 5

Food: 4

Service: 4

Great food and service. Loved the stilt walkers giving out balloons for kids. 5/5!

Atmosphere: 5

Food: 5

Service: 5

I don’t like harsh reviews but the food here was terrible, although the service was really great. Xavier was our server and he was wonderful, and we were also able to get balloons from the man on stilts and he was also very energetic and entertaining. The atmosphere of this restaurant is great and it has good vibes although the food is severely lacking.

Food:
The food was no better than frozen items slapped together to make a dish. We ordered the pretzel which was just alright, the pineapple chimichurri chicken 🍍 which was just alright, then a taco salad with chicken which was absolutely terrible. It was drowning in dressing, smothered in cheese, the guacamole tasted like it was the yucky store bought with a chemical taste, and the chicken I would not feed that to my dog. It was just terrible.

Price:
For 2 people we ordered: 1 mocktail, the pretzel appetizer, 1 salad, 1 entree…. With tip this dinner cost us $95. That would be reasonable if the food was enjoyable which it was not.

Overall:
The margaritaville concept is great and the design is amazing but the food at this location is severely lacking.

Atmosphere: 5

Food: 1

Service: 5

Good burgers and cold beer. Everything was good and tasty.

Atmosphere: 5

Food: 5

Service: 4

Food is mediocre at best. We've gone twice and both times service operates at a snails pace (and that might be insulting to snails) I understand it's a themed place inside an amusement park but the pricing is insane for what you get. We went a second time thinking maybe we just got bad service once but the second visit was just as bad. Both times they were extremely slow and both waitresses seemed as if we were annoying them for being there. I mean if the service was at least good it would help offset the mediocre and highly priced food a little. but Highly unlikely we would ever go back to this or any other location they have now.

Atmosphere: 4

Food: 3

Service: 2

Horrible service was at a table with separate checks they put half their items on my check, they do not clean off table just pile plates, chasing the waitress for refills, had reservations that they were running late and when I recieved a text I went up front to be told to wait on a 30 minute line for people who were looking for tables, so why make reservations if you have to wait on a line not once but twice 40 minutes after my reservation I do not recommend this place to anyone go to Toothsome Chocolate Emporium before you go here Horrible

Atmosphere: 1

Food: 1

Service: 1

Long wait for mediocre expensive food. Server was the highlight.

Atmosphere: 4

Food: 3

Service: 3

Always a good time here, and the quesadilla was soooo good. I'm mad at myself for not remembering the bartender's name at the side bar by the entrance when I was there in November, but he makes amazing drinks and really added to the experience by talking about taco bell and tattoos with me 😂

Atmosphere: 5

Food: 5

Service: 5

We had the veg quesadilla and it was good, but unfortunately there weren’t many vegetarian options. The ambience was really nice though, especially with the live music.
Also, I wouldn’t recommend the volcano nachos — the portion size is way too big. We barely saw anyone finish it, and most people left almost 80% of it. We ended up canceling our order because it was too large for even three people.

Atmosphere: 5

Food: 4

Service: 3

I’ve been to Margaritaville CityWalk several times over the years — including visits 10 years ago, 5 years ago, and twice this week. After visiting other Margaritaville locations recently, I actually recommended this one to quite a few people… unfortunately, not anymore.

Prices have clearly gone up, but portions and drink quality have gone the opposite way. Earlier in the week I ordered the Volcano of Nachos, which is now missing at least a third of its original size.

Today we came back mainly for the food and live music. I’d requested inside seating and was placed right in front of the band, which was great — the band themselves were very good.

Drink service, however, was a mess. I ordered a cocktail flight (to sample rather than choose one) and two Bud Lights for the two of us. The server then came back to say we weren’t allowed to have the cocktails and beers on the table at the same time, which was odd.

The cocktail flight ($23 pre-tax) arrived first. None of the cocktails tasted like they had any alcohol in them, and they were extremely watery — as if they’d been sitting on dispense for a while. I had to stir them just to get any flavour.

We then waited another 20 minutes for the beers. One arrived with a visible lipstick mark on the glass. With no server around, I went to the bar myself — to be fair, the bartender was friendly and swapped it immediately. Unfortunately, both beers tasted of chemicals and soda. I still finished them.

The bill came to around $45. I left a $5 tip and did mention the issues to the server, but there was no real response or concern.

Overall, this location has gone downhill compared to previous years. Rising prices, shrinking portions, poor drink quality, and inconsistent service mean I won’t be recommending Margaritaville CityWalk anymore — which is a shame given how it used to be.

Atmosphere: 4

Service: 3

What a wonderful experience at margaritaville! Ask for NEBI at the bar! He was very knowledgeable, kind, and gave fun conversations! He was great and so was our experience! Thank you Nebi!

Atmosphere: 5

Food: 5

Service: 5

My boyfriend and I traveled from Canada down to Universal just before Christmas and we were served by Miranda on our first day. We absolutely loved her and her service so much that we went back to Margaritaville almost every night for the rest of our visit. 10/10 couldn't recommend more

Awesome

Atmosphere: 5

Food: 5

Service: 5

It was ok . Would I eat here again probably not . But it wasn’t terrible . It was just ok .

Atmosphere: 3

Food: 3

Service: 4